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Riad Karmela

4.0 star property

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Photo gallery for Riad Karmela

Lobby sitting area
Suite (Private Terrace) | In-room safe, free WiFi, bed sheets
Hallway
Interior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
$136
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Ben Youssef Madrasa
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Suite (Private Terrace)

Suite (Private Terrace) | In-room safe, free WiFi, bed sheets

Suite (Private Terrace)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior House

Superior House | Living area

Superior House

  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

View all photos for Family House

Family House | In-room safe, free WiFi, bed sheets

Family House

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 3 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Riad Karmela

4-star riad in Medina
This riad features a full-service spa, a restaurant, and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services.
Riad Karmela offers 19 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Riad Karmela features a full-service spa and a sauna. Dining options at the riad include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the riad's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Marrakech riad also offers spa services, a terrace, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riad Karmela has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 5 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 5 per day (6562 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Reviews

Riad Karmela Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 530 reviews
Rating 8 - Good. 113 out of 530 reviews
Rating 6 - Okay. 22 out of 530 reviews
Rating 4 - Poor. 4 out of 530 reviews
Rating 2 - Terrible. 5 out of 530 reviews

Reviews

10/10 Excellent

Desmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accessable and helpful. Amine, Jemela, Majid, Bushra, Fatima, Hakim, just to name a few. Fresh fruits to your room daily, ask and its yours. Couldnt ask for a better service.
Stayed 5 nights in Aug 2025

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Reataurant in hotel only place easy enough to get to especially at night (going out, since no tuk tuks or taxis could come in all the way), and food average. I think the complication getting taxis is enough to not stay there again. Room looks authentic which i wanted, but felt a little worn and didnt feel the cleanest (hair in bathroom and rug?). Bed nice. Door has huge opening so all talking and noise is right there and kept me up. But door looked cool and authentic, which was good at least. Air con had hard time keeping cool with summer heat. Staff were nice and helpful. Overall good experience. Sometimes walking back to place alone i was harassed and that wasnt nice. Maybe normal i dont know. Maybe same in all areas. Close to market and shopping. Massage was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place in marrakesh
Stayed 3 nights in Aug 2025

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Karmela property immerses you in the enchanting atmosphere of old Morocco. However, I found its location to be somewhat inconvenient. It is situated in the heart of the Medina market, which can be overwhelming when trying to find transportation, as no cars can enter the area. The service and the hotel workers at the Riad were outstanding.
Stayed 3 nights in Jul 2025

8/10 Good

Tugba

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dimple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff was so hospitable and lovely. Everyone was kind, helpful and competent. We had an issue with ants or some tiny bugs in our bathroom (also almost 40° C weather) and they made sure to take care of it and make sure we were comfortable. It is a beautiful, centrally located, very Instagram worthy Riad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dilenys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaime, Sanford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer services. The staff is ready to help you
Stayed 5 nights in Jun 2025

10/10 Excellent

Nader

Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and enchanting atmosphere.

Amazing Riad in the heart of the Medina. Easy to find with Google Maps and no need for taxi or tuk tuk for the most part. The Riad makes you feel like you've escaped into your own private estate in Morocco.
Stayed 6 nights in Jun 2025

10/10 Excellent

katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie
Stayed 3 nights in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Costumer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service , we got an exotic bedroom with our own terrace to enjoy sunrise and sunset. Excellent breakfast and Hammam!
Stayed 3 nights in May 2025

10/10 Excellent

Katherine Eleanor

Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad, an oasis in manic Marrakech

We had a lovely stay at Riad Karmela. It is a beautiful Riad hidden away in the medina. The downstairs courtyards and roof terrace are excellent and so quiet compared to the street level chaos. The location was ideal for exploring the centre of Marrakech, with all key sites in walking distance. The breakfast was good, with plenty of choice and we had 2 evening meals, which were excellent. We used the hammam, which is small but good, the massage was very good. We booked the airport transport and we were glad we did, as we're not sure we would have found the Riad without doing so.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Myungsook, orangeburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except taxi cannot go to Riad Karmela directly due to narrow roads in Medina. Meet a porter from the hotel at the meeting place to go to the hotel. He carried luggages in the cart to the hotel and asked us more tip. He followed us until he got more. Kept saying, " this is nothing." I used to give tips during 10 days of Morocco trip. Never happened. I was very annoyed and disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great breakfast, excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely riad in the centre of the old city. Easy to find and a little bit out of the busiest bits of the medina, so makes a calmer place to return to after a day in Marrakech
Stayed 1 night in Apr 2025

10/10 Excellent

Shahzad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.
Stayed 1 night in Apr 2025

10/10 Excellent

Ofelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the heart of the Medina and I feel I got a full Moroccan experience.
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

mary michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff good location nice riad
Stayed 2 nights in Mar 2025