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Riad Ksar Saad & Spa

3.5 star property

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
25, DERB SBAIA KASBAH, Marrakech, RAK, 40000
  • El Badi Palace
    ‪7 min walk‬
  • Bahia Palace
    ‪11 min walk‬
  • Jemaa el-Fnaa
    ‪17 min walk‬
  • Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (450)
The price is $170
per night
$193 total
includes taxes & fees
May 6 - May 7
Ksar Anika Boutique Hotel & Spa

About this property

Riad Ksar Saad & Spa

3.5-star riad in Mechouar-Kasbah
Along with a full-service spa, this riad has an indoor pool and a restaurant. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Riad Ksar Saad & Spa offers 12 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the riad include an indoor pool and a sauna.
Ksar Saad SPA has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Riad Ksar Saad & Spa features an indoor pool and a sauna. The riad offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Marrakech riad also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riad Ksar Saad & Spa has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per room (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riad Ksar Saad Marrakech
Riad Ksar Saad
Ksar Saad Marrakech
Ksar Saad
Riad Ksar Saad & Spa Riad
Riad Ksar Saad & Spa Marrakech
Riad Ksar Saad & Spa Riad Marrakech

Riad Ksar Saad & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 90 reviews
Rating 8 - Good. 33 out of 90 reviews
Rating 6 - Okay. 15 out of 90 reviews
Rating 4 - Poor. 7 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Bhavik

Liked: Cleanliness, property conditions & facilities
Very noisy. One of the receptionists is very nice but the other is not.

8/10 Good

David, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great Riad

Great Riad, very central and fantastic staff. Patrice and Hussan really look after you and happily explain the city to you. They even tolerated my French with a smile! Rooms are very pretty and well sized, always clean. Breakfast was plentiful and extremely tasty. A 2 minute walk to the Kasbar Mosque and 15 minutes to the Centre of the old town, but through the picturesque old streets - great location.
Stayed 4 nights in Mar 2018

10/10 Excellent

Eldon P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in the Medina. Patrice and the staff were accommodating with our every request.
Stayed 4 nights in Dec 2017

8/10 Good

GrowlerGirl, UK

Liked: Cleanliness, staff & service

Centrally located riad

Situated in a quiet location a couple of minutes away from the kasbah. Rooms were clean and comfortable but very unsoundproof. Breakfast wasn't great. Wifi works in some of the rooms and communal areas. We had a nice dinner there which we prebooked. Driver service to and from the airport vety efficient
Stayed 3 nights in Nov 2017

8/10 Good

GBay Gal, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Riad close to the square.

This is a warm and friendly Riad, close to the square and once located, easy to travel to and from. Our hosts were kind, friendly and very helpful. We booked a standard room which was a mistake. It's small (though we made it work). I would suggest an upgrade on room size (it's not much more) but all else was lovely. On a morning when we required an early breakfast for travels we were accommodated. Miss that fresh squeezed orange juice! Thanks to all who made our stay so lovely. I also recommend enjoying a Hamman. It was a welcome cleanize after the trip to the desert.
Stayed 4 nights in Oct 2017

8/10 Good

F, UK

Liked: Cleanliness, staff & service, room comfort

Quiet, comfortable, fairly central.

One week holiday in Marrakesh. A few tourists but mainly locals in the Kasbah area. Busier in the medina.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel setting

Great staff, beautiful riad with spectacular design.
Stayed 7 nights in Aug 2017

8/10 Good

MOHAMAD JILLUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cultural

nice and clean hotel and staff were very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in the best part of town

Excellent staff, they really made our stay worth it. Breakfast was delicious, helped us arrange all trips and taxis and very safe environment.

10/10 Excellent

Lauren, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time at the Riad, would definitely return!

This was mine and my 3 female friends first time visiting Marrakech and we did a lot of research. Prior to the visit I emailed Florence, the manager who always replied to me really quickly with any queries I had. Florence arranged our airport transfers, excursions and even our lunch for arrival prior to us getting there. When we arrived we were served tea and biscuits and given a lot of information such as: Where to eat (in price order,) wifi password, map of Medina, key places to visit, cost of taxis and what not to do so we were fully prepared. All the staff were so helpful and friendly and could not to enough for us. They printed off our boarding passes, booked tables in restaurants and ordered taxis for us. Someone was there 24/7 to help. The Riad was so peaceful and chilled which was nice after a day in the crazy city of Marrakech. Breakfast was an unlimited buffet of breads, toast, pancakes, spreads, cereals, fruits, coffee, tea and fruit juices. The views from the roof terrace were great and the location was perfect. We were walking distance to the main square, souks, markets stalls, Saadian tombs, Bahia palace as well as close to the outside of the Medina where we visited the famous La Mamounia hotel and Comptior Darna restaurant. The rooms and the hotel were clean and comfortable and the Riad gave the perfect Moroccan experience!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at the Riad. Staff very friendly and welcoming. Very accommodative to my special needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Liverpool UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

As with all Riad sounds made outside your room will echo around. So it is good that the location seems to attract more experienced travelers and people working in the city. Anything you need can be provided by the staff as they have seen it all before and nothing can happen that can't be sorted. So as it is spotlessly clean, warm, friendly and in a handy place, that about covers it.

6/10 Okay

nael

Liked: Cleanliness, staff & service, room comfort

Miserable manager super place friendly local staff

Good Hotel. Miserable Lady in charge and not friendly. Breakfast boy very helpful and good personality too. The girls cleaning the rooms were really super and worth every penny. The area is magical.

10/10 Excellent

Nomad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Extremely nice, very good value. Planning to return next year.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not 5*s

This is definitely not 5*. The room itself was basic and the general experience was odd and not that of a normal hotel. Having our keys taken from us whenever we left the hotel at night was very strange as was the extortionate prices for services such as camel riding. Definitely would not recommend to anyone.

10/10 Excellent

Amy, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, fantastic staff!

I stayed in Riad Ksar Saad for my 7th visit to Marrakech. I have traditionally stayed in hotels in Marrakech, but decided that this time I would try a Riad, and I was not disappointed. The Riad is in the Kasbah area of Marrakech and is a short walk from the Jemaa el Fna. The route is very easy too, so don't worry you won't get lost. The Riad also provides you with a map, that has restaurant recommendations on it too. My friend and I arrived late in the evening, and we were greeted by the lovely Hamsa who checked us in and helped us with our luggage. I cannot praise Hamsa enough. He works so hard, always has a smile on his face, and is always happy to help you with whatever you need. Our rooms were lovely with a nice bathroom, comfortable bed and most importantly air conditioning. It was well over 40 degrees during our week there, so the air con was very much needed. I have seen reviews where people have complained that their is no TV in the room. Well you don't travel all the way to such an amazing place to watch TV. I actually found it really nice that the temptation wasn't there anyway. I spent a couple hours every afternoon on the rooftop, soaking up the sun and taking in the amazing calls to prayers for Ramadan that ring around the city. The breakfast was small in terms of choice, but there was plenty to eat and for the price we paid for a week in the Riad, I was surprised to have breakfast included. We had an absolute bargain! I would definitely stay here again!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Difficult to find location with weird room design

The hotels 12 room is badly designed. The bathrooms can not be used. Right at the entrance of the room without a place to put the shower head. The water splashes all over and there is a major danger of slipping after a shower of you can ever accomplish to wash yourself. The internet does not work at all on the rooms and spotty at the entrance. They do serve jam and butter in the morning if you like that as a breakfast. They charged us 27 euros for 2 towels that just got couple henna spots which can be easily washed. Stayed April 2016

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lee, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the rough

I thoroughly enjoyed my stay at this Riad. They arranged for a driver to pick me up from the airport. He drove me to Rue de la Kasbah and then we had to get out and walk because the car couldn't possibly get up Derb Sbaia. Derb means alleyway. So at first the Riad seems really secluded and tough to find but if you pay attention, it's actually quite simple. My room was very nice and had an air conditioning unit with a remote control so I could regulate the temperature. The staff are very helpful and friendly. You need to leave your room key when you leave but there is always someone available to let you in. Just press the bell and they will see you on the camera and buzz you through. You have to order your meals in advance but it is worth it. The food is excellent. This was my first solo trip and I was well looked after. I would happily stay here again.

6/10 Okay

Racine, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trust the reviews!

I booked this Riad as a chance to take in the culture in Marrakech. I read that breakfast and in-room WIFI was available so I booked this for our weekend trip. We arrived late, but arranged car service with the Riad which was a BIG help. We didn't have to worry about navigating the dark streets to the Riad on our own. The place isn't hard to find once you've been there, but the first night it was very late, there were many people out and the streets are a bit dark. The driver was quite helpful! Starving, the overnight manager was nice enough walk us back to the main street to get food which was appreciated. The room we initially booked did not have Wi-fi access in the room so we requested a switch. There was no access in the second room either-but no use in continuing to complain. Wifi is available in the common areas, but if you need a good connection and prefer not to have to sit in the lobby- then I wouldn't recommend this place. Breakfast was served daily but very, very limited. For us it was a morning snack before venturing out to get a full meal. The room itself was clean. The shower had a very slow drain so before you are done showering you are up to your ankles or above in water- not good for germaphobes :) The staff was pleasant however. Overall the stay was fine-not 5-star as expected but not the worst.

4/10 Poor

Morocco visitor

Liked: Cleanliness
Disliked: Room comfort

Great view into the toilet...

Our room was very strange. You enter through the bathroom. Then, there is a mirrored closet in the bathroom and clear glass in the door to the bedroom, so basically if you are sitting on the toilet, whoever is in the bedroom can see you. Extremely awkward. There also was a big spider in the bathroom. There is currently a lot of construction in the area, so the street is very torn up. When we arrived, the manager was with other guests and just left us sitting and waiting, rather than at least getting us started on paperwork, which would have been more efficient and saved us time. I would not recommend staying here. The best part was the accommodations that were made for a private driver to take us to the airport early in the morning.

10/10 Excellent

-, Southampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most beautiful hotel I've ever stayed at

The hotel is tucked away in the kasbah/medina area of Marrakech, (so a brilliant location for shopping and sight seeing) - close to the square, palace, tombs, and famous Yves Saint Laurent gardens! Inside the Riad, it's beautifully tiled and furnished, with a spa, Turkish bath, sauna, and the option of free breakfast. The staff were also very polite and helped us out with sorting drivers, dinner, day trips and directions. Having been to a variety of hotels before, I haven't found staff as helpful as at the Riad- definitly a lovely place to stay for a week or two!

10/10 Excellent

Efosi, San Diego, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST PLACE AND HOSTS EVER!!!!

My day and night hosts were EXTREMELY helpful, and made my stay as a solo newcomer in a new country a lot less intimidating. I had the time of my life on my visit to the country and I can't wait to get another chance to go there.

4/10 Poor

mk2301, London

Disliked: Cleanliness, property conditions & facilities
A riad located on the outskirts of the main square, be prepared to walk to and from the square via small riad, semi lit streets. The room we were in was very basic, the shower was the biggest problem as water stagnated and did not go into the drain. Bedlinen were not changed daily. Breakfast was very basic although staff were were flexible in this regard.