Riad Rafaele & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Rafaele & Spa

Terrace/patio
Executive Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Rooftop terrace
Deluxe Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service

Explore the area

Map
Derb el Ghanjaoui, 2 - Assouel, Marrakech, 40030
  • Ben Youssef Mosque
    3 min walk
  • Atay
    2 min walk
  • Marrakech Central Station
    13 min drive
  • Marrakech (RAK-Menara)
    20 min drive

Room options

Deluxe Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Riad Rafaele & Spa

4-star riad in Medina
Along with a full-service spa, this riad has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Riad Rafaele & Spa offers 9 accommodations, which are accessible via exterior corridors and feature safes and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathrobes, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the riad include an outdoor pool and a steam room.
SPA Riad Rafaele has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Riad Rafaele & Spa features an outdoor pool and a steam room. The riad offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Marrakech riad also offers a rooftop terrace, spa services, and a library. A total renovation of this property was completed in January 2022.

Riad Rafaele & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
RIAD RAFAELE & SPA - This poolside café specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 180; reservation required
  • Snack bar/deli

Restaurants on site

  • RIAD RAFAELE & SPA

Things to do

  • 18-hole adjacent golf course
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1760
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 33.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: MAD 180
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riad Rafaele
Riad Rafaele Hotel
Riad Rafaele Hotel Marrakech
Riad Rafaele Marrakech
Rafaele Marrakech
Riad Rafaele
Riad Rafaele & Spa Riad
Riad Rafaele & Spa Marrakech
Riad Rafaele & Spa Riad Marrakech

Riad Rafaele & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 1 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

soner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you prefer inside Medina, this is nice place , staff friendly and very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, sketchy to get
Stayed 2 nights in Jun 2024

10/10 Excellent

Sabre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Riad Rafaele. From the welcome we received on arrival to the morning we left it was perfect. It is an oasis of tranquillity. Great location for walking to the souks and major attractions. The riad itself has been restored by the owners and is beautifully decorated. We stayed in one of the suites which was very spacious and clean. Valerie, the owner, was charming and very welcoming and helpful. She really cares that her guests have everything they need and have the best experience. The staff are brilliant, helpful and friendly, amazing customer service. Houssaine was fantastic and arranged a tuk tuk to take us to a dinner booking and back which was a great experience. Breakfast on the rooftop terrace was lovely and fresh. We loved staying here and it genuinely felt like we were staying with good friends. We will definitely stay again when we return to Marrakech. Merci Valerie, Houssaine, Ridouan and Ibrahim.
Stayed 5 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 nights stay
Great stay. Unfortunately couldn't try the pool due to the weather. Excellent breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely road in medina
We arrived from Agafay desert and the reception organised a cart pull servant to pick us up which was an experience. The Road was inside the medina and the reception was really welcoming. The room were really beautiful and the bed was so comfortable. We also had time to get a quick massage upstairs and a swim. Hussein the night receptionist was also very helpful and made sure our taxi pick up was reserved for our early morning transport to the airport. We had breakfast at 8am but we didn’t get the egg omelet I gues we had early breakfast (8am) they didn’t have the eggs delivered yet( we saw it coming up around 8:20 so was probably too late for us to consume any eggs). The chef and Hussein was really helpful and attentive The masseurs were also really iood and I felt refreshed. I also liked the mini shop for a wee doubt. Definitely come back for a longer stay
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further, this is the place to stay!
Such a beautiful, clean, amazing location! I did lots of research on where to stay and im so glad i chose this place. The entrance seems a bit hidden but once you get into the riad, you discover such a gorgeous location. Everyone was extremely helpful and even had the opportunity to meet the owner who was friendly and assisted us with an issue himself. The food here is so good! The chicken tagine was the best i had in Morocco! Definitely going back here when i return!
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most amazing and hospitable Riad! And it is absolutely stunning. The 2 gentleman working (sorry, I forgot their names) were so great and gave excellent advice for local restaurants and tips. This was the best stay in our whole 2 week vacation in Morocco.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful riad!! Our room was amazing and very spacious and the location is perfect. The staff was so sweet and accommodating and gave us great recommendations- and got us a reservation for the best meal we had in Marrakech! We also loved having breakfast on the beautiful rooftop. We loved staying here and will definitely recommend to friends!
Stayed 2 nights in May 2023

10/10 Excellent

Richie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Rafaele
We stayed here to celebrate my wife's birthday, where Thomas and Valerie were amazing throughout. There team were so helpful and looked after all 8 of us throughout our 3 night stay. I look forward to staying again.
Stayed 3 nights in May 2023

10/10 Excellent

Jozefien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Riad was very pleasant! Great location, everything at walking distance & still in a quiet area. Refreshing pool, calm hotel, super friendly staff. 😊 Would love to come back!
Stayed 6 nights in Apr 2023

8/10 Good

Sonal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was a nice haven away from hustle and bustle of the markets. The owners were very helpful with tips during our stay. All of the staff were very accomodating. I especially likes that there was the shaded lounge areas to cool down after a long hot day but if you wanted some sun the terrace had plenty of areas to sit. Meals and drinks were lovely and tasty
Stayed 3 nights in Apr 2023

10/10 Excellent

will

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Riad Rafaele was perfect! The Riad is stunning as was our room. The pool is lovely and the rooftop is so nicely furnished and comfortable and quiet, an oasis in the bustling medina. The massages are great too and reasonably priced. When we arrived, Marwan greeted us with tea and info about the Medina which was enormously helpful. He even helped us in negotiating the return of a jacket we had left in a taxi. I can’t rave enough about Riad Rafaele! My only complaint is that the bar wasn’t always fully stocked with alcoholic beverages, but that’s a minor issue considering that most of Marrakech is alcohol free.
Stayed 2 nights in Mar 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in a perfect location!
Don’t look any further, book this riad! My wife and I stayed here during our time in Marrakech. The owners and staff are incredibly welcoming and the property itself is a dream. We enjoyed watching the sunsets and drinking wine from the rooftop patio. We also booked a couples hamman (traditional Moroccan bath)/ massage and I’m still dreaming about the experience.
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and newly renovated. Staff was extremely friendly and helpful which added to our vacation. We’ll be coming back!

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad was lovely. Clean and quiet. The food at the on-site restaurant was very good. The room was comfortable and the pool was great to have after some long days out. The stand out was Marwan (manager/concierge ?). He was so helpful and fun to chat with. He made our experience a step above what we expected.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Rafaele is a gem
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, stunning Moroccan architecture and friendly service. A calm oasis in a hectic city.
Stayed 3 nights in Sep 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in the middle of the Medina
Staff and management were amazing, wenotvoutvonf their way to make you feel welcome. Rooms were spotless and well kept. The organised tours for us and the drive Yassine was incredible. We dinner in a number of evenings and the food outstanding.
Stayed 6 nights in Sep 2019

10/10 Excellent

Lea, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad experience in Marrakech!
I wanted to have the experience of staying in a Riad in the middle of Marrakech. This fit the bill! As with any old city, the taxi could not drop us off directly in front of the Riad so someone from the Riad picked us up from the closest parking lot. The hotel was well-kept, considering how old it was. It gives you an idea of how people lived in this The breakfasts and dinners they served were very tasty, freshly made too. The staff was super-super helpful, for which I was very thankful. One of my ID cards fell from my luggage, they found it and immediately sent it to the next hotel where we were staying. I would highly recommend.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I strongly reccommend Riad Rafaelle. The riad is beautiful, clean, and perfectly located within the old medina near the markets and a few restaurants. The small pool in the courtyard is a great way to cool off mid-day after exploring the city. The staff are excellent - I have never experienced such great customer service before.
Stayed 2 nights in Aug 2018

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Rafaele
A stunning riad hidden amongst the maze like streets of the old Marrakech medina. Tricky to find as access is off a side alley through an old tunneled walk way but plenty of "helpful" locals will show you for a few dirhams ( they'll push it but be firm 20 is plenty. It's only a couple of hundred meters from where the taxi drops you off. Cars can't get there as the road is too narrow. A short walk is fun! You have no idea what is inside as you stand on the crumbling street, with a couple of local cats for company. When the door opens, it's a whole new world! The room was amazing, huge, luxurious, the reception was friendly with welcoming tea and biscuits. The plunge pool under the central garden of citrus trees was icy cold. Perfect to cool down from the hot day outside. The room had exquisite furnishings and architecture. So happy to have found this gem.
Stayed 2 nights in Jul 2018