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Riad Shama

4.0 star property

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Interior
Terrace/patio
Room | Deep soaking bathtub
Room | Living area | 29-inch flat-screen TV with satellite channels, TV
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
22 Taht sour Ikbir, Zaouia Abbassia, Marrakech, 40000
  • Ben Youssef Madrasa
    ‪11 min walk‬
  • Marrakech Museum
    ‪12 min walk‬
  • Le Jardin Secret
    ‪13 min walk‬
  • Marrakech (RAK-Menara)
    ‪20 min drive‬

Room options

View all photos for Room

Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

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Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Interior

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The price is $121
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$139 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Riad Shama

4-star riad in Medina
An outdoor pool, a restaurant, and a bar/lounge are available at this riad. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a steam room, and a rooftop terrace are onsite.
Riad Shama offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. 29-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the riad include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Riad Shama features an outdoor pool and a steam room. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly riad also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an area shuttle within 10 km and an airport shuttle (available 24 hours).

Riad Shama has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 2 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.72 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The hotel collects the mandatory city/local tax at check-in or check-out. Guests age 12 and younger are not charged.

Optional extras

  • Airport shuttle fee: EUR 15 per room (one-way)
  • Nearby parking fee: EUR 2 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riad Shama Marrakech
Riad Shama
Shama Marrakech
Riad Shama Hotel Marrakech
Riad Shama Riad
Riad Shama Marrakech
Riad Shama Riad Marrakech

Riad Shama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 108 reviews
Rating 8 - Good. 44 out of 108 reviews
Rating 6 - Okay. 11 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley, weehawken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

mingyong

Liked: Cleanliness, staff & service, property conditions & facilities
My kids love it, highly recommend this place for family.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 night stay in Marrakech
Really enjoyed our stay at the Riad Sharma. Impressive building architecture and pleasant calm atmosphere, which is a welcoming contrast to the busy surrounding area. The staff were excellent. Most helpful with all aspects of the stay and very attentive.
Stayed 6 nights in Dec 2022

10/10 Excellent

FARHAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in an authentic Moroccan Mini Palace
Comfortable stay in RIAD SHAMA, Marrakech, Morocco. From outside, it was deceiving but once we enter into this complex, our notion/impression totally changed. We had experienced a real flavor of Morocco, by staying at this place. Service and hospitality was good. Although it wasn't a buffet style yet the breakfast was very good. I will tell tourists to go and stay at this hotel. Calm/quite and comfortable stay. Value for money.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Shamsad, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! Unfortunately we only stayed one night here to go to Tangier the next day. Staff was very helpful in providing information and services. Would definitely stay here again with more time.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and clean rooms
Friendly staff and clean rooms overall I pleasant stay and would recommend but a little tricky to find so ask for a airport transfer to make your life easier
Stayed 1 night in Sep 2019

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place!
Staff was very nice and helpful. The room was clean and there was a heater for warmth, a big plus in January! Hammam experience was good too and right on site. Very neat place, would definitely recommend.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. The managers were all terrific: Magid, Issam and Mostaffa. They were very helpful and very friendly. My only complaint is that the wi-fi was VERY undependable. I had work to complete and it was very difficult.
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, can ask to the main square. When you arrive the taxis aren’t allowed to go directly to the door amd the road/area is very run down. Turn right through the arch and you leave the hustle and bustle behind as you walk in the door.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stay was good in general; getting to the hotel was a little bit weird. We had to walk through the narrow and labyrinthine streets in the middle of the night. Be aware of people following you outside the hotel, they try to trick you. Also, Could be dangerous to walk around during Night hours. Breakfast was included but only some local pastry, local yogurts and coffee, no other option for eggs or Cereal. Bathroom was shabby.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience all around. Really helpful and friendly staff.
Stayed 1 night in Apr 2018

8/10 Good

Maria, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre. Pleasant staff.
Very helpful staff. Hotel was nice Be aware of people following you and pestering you. Night hours is dangerous to walk around. When local see tourists they think of how to get money so can be tricky sometimes.
Stayed 4 nights in Mar 2018

10/10 Excellent

Daniel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this Riad was fantastic
The staff were brilliant, very attentive. The Riad is very open plan with seating areas and sofas dotted around throughout, so for breakfast, you can just find yourself a comfortable spot in the Riad and the manager would bring you breakfast to wherever you were. The rooms were very comfortable, spacious, and whilst you have to keep your wits about you whilst you're in the streets of Marrakech, whilst in the Riad, we both felt incredibly safe at all times. Check in and check out was quick and easy. The Riad also has a nice rooftop which was quiet whilst we stayed, so we spend a lot of time up there chilling in the evening. The location of the Riad isn't perfect, it's a little out of the way from the Jemaa El-Fnaa, so it's important to have a map or memorise your route to the centre, the walk to the centre takes about 20 minutes. Overall I would 100% recommend this Riad, especially given the price, which we though was very reasonable compared to other Riad's we researched.
Stayed 7 nights in Apr 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Horrendous Experience of Our Lives
My wife and I had the most horrendous experience of our lives thanks to Riad Shama. We made a booking at this riad in Dec 2017. The hotel is located in a terrible, convoluted and dangerous looking area. When we finally found the place, the manager could not find our booking. I showed him the confirmation email and he was confused so he called his boss. After a 5 min conversation in french he said that they did not have any booking under our names and that the riad was full for the night and asked us to leave. As you can imagine at 10pm where all the alleyways are dark and filled with shady characters we were not happy to hear this. We went back and forth for a while; he was getting aggressive and repeated the same few words adding that he did not speak English (even though he was speaking to us fine earlier). We asked to at least use the phone at the riad to call Hotels.com to help make alternative arrangements. But this deplorable person said no and continued to aggressively push us out the door. We left. A bunch of kids followed us and kept offering to show us other riads which we refused at first but finally agreed as we didn't have much choice at that point. There was a real chance we were going to get robbed, beat up or worse but thankfully that didn't happen. After 3 tries, the 4th riad agreed to take us in. We decided to give the kids 300Dh (30€) for helping us. They got angry and wanted more which I refused. Riad Shama had the gall to charge us for the night too!
Stayed 1 night in Dec 2017

10/10 Excellent

Aidee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is great!
My family and I really enjoyed our stay at this place. It is very charming and the rooms are spacious and clean. TV didn't work for the kids but other than that it was great. Breakfast is basic but good!
Stayed 1 night in Nov 2017

8/10 Good

chris, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff with great customer service. Quiet. Centrally located in the middle of the Médina. Free breakfast was great. The excursion we booked was a lot of fun to the Atlas Mountains. Omar our guide was friendly.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely atmosphere. Quiet & close to sirrounding.
Seems understaffed. Ordered dinner 2 nights, once dinner was served each evening the attendant never returned to offer beverage or desert. I asked prior to ordering services: massage and food, asked if I could use a credit card and when told yes. At check out was told no, until I said I had no money. This was true due bank card issues. My receipt from expedia stated taxes were included yet was charged by the front desk fees for said taxes. Perhaps If I spoke French the experience would be different. Not the morocan hospitality I've encountered elsewhere.

10/10 Excellent

Col, South of England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
Nothing was too much trouble for the delightful staff. Mustapha was so gracious and helpful and always pleasant as were Magic and Ismael. We had breakfast on the roof terrace each morning with views over the Medina, while planning our day, and help was always on hand to help with maps and directions to places of interest. Excellent advice was to go in a shop to ask directions if lost rather than ask someone in the street, (and getting lost can happen a lot) or you’ll spend a long time on detours to various cousins’ shops. This was terrific value for such a lovely Riad which allows you to soak up the atmosphere of Marrakech whilst providing an oasis of tranquillity and peace after a day in the exciting but chaotic Medina. It was so restoring after a day wandering the Square, sights and market to sit by the pool and enjoy the flowers and scent of essential oils from the spa( we didn’t get around to trying the spa although it looked very inviting).We ate dinner in the hotel a couple of evenings and were very happy with our meal. Only one tiny comment that isn’t quite so positive is that the bathroom basin, whilst in keeping with the aesthetics, had a rough surface that didn’t clean easily; also the white plastic loo seat which somehow didn’t seem in place, was loose. However the whole experience was wonderful and would definitely return to Riad Shama.

8/10 Good

Bear, London

Liked: Staff & service, room comfort
Authentic place to stay
Really enjoyed our time, staff were great, spa was lovely. Approx 20 minute walk to main square. Could do with some modernisation, bathroom was shabby, cushions round the pool and veranda are dated and marked, very minor things, don't let it put you off! Would recommend a visit.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff at the riad are friendly. But the room's condition is not very nice, some lights not working, so the room is dark. Far away from the central square, takes a long walk or much over-priced taxi to get there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revitalising
Excellent location, excellent riad, very good experience, will def go again

10/10 Excellent

Laura, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One to return to, just beautiful!
The Riad is a 10 minute walk from the action of the souks, 15-20 minute walk to the main square. We booked the airport transfer which i recommend, although we couldn't find the driver at the airport as he seemed to arrive a lot later and we were lucky we found him. The Riad is in a busy area where the locals tend to be which was nice to be in as it was very buzzy. Upon entering the Riad you feel like you are in another world,, shutting out all the buzz and noise from outside into a beautiful Riad. The communal areas were gorgeous, full of character and the roof terrace is great so there are plenty of hang out options in the Riad. We stayed in two rooms, one in the newer part of the building which was lovely (the name was Ghalia) and the second in the original building so a lot older but absolutely stunning and overlooking the balcony down to the pool. The man on reception in the first half of the day spoke great english and was very helpful. The other staff were very friendly but difficult to communicate with due to my bad broken french. My only concern was the lack of front desk cover in the morning between 7.30am and 9.30am as I was desperately trying to get information but no one was available to help. The Breakfast options consist of a variety of breads and yogurt so very limited, too much bread and not enough variety. But other than these few faults, I cannot wait to return to this Riad, I loved it and would recommend it to all.