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Riad Star by Marrakech Riad

4.5 star property

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Terrace/patio
Junior Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes
Reception
Terrace/patio
Family Suite | Minibar, in-room safe, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
31 derb ailich, Marrakech, 40000
  • Ben Youssef Madrasa
    ‪2 min walk‬
  • Marrakech Museum
    ‪4 min walk‬
  • Le Jardin Secret
    ‪7 min walk‬
  • Marrakech (RAK-Menara)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually furnished, desk

Family Suite

  • Sleeps 6
  • 2 Queen Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Comfort Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

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Exterior

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  • Breakfast included
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4.9 out of 5, Exceptional, (400)
The price is $197
per night
$223 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Riad Star by Marrakech Riad

4.5-star guest house in Medina
This smoke-free guesthouse features a rooftop terrace, spa services, and concierge services. Free English breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Riad Star by Marrakech Riad offers 13 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and printers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury guesthouse also offers a rooftop terrace, spa services, and tour/ticket assistance.

Riad Star by Marrakech Riad is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.44 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 8 per person (one-way)
  • Airport shuttle fee per child: GBP 8 (one-way), (up to 12 years old)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Star By Marrakech Marrakech
Riad Star by Marrakech Riad Marrakech
Riad Star by Marrakech Riad Guesthouse
Riad Star by Marrakech Riad Guesthouse Marrakech

Riad Star by Marrakech Riad Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 21 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

8.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful surprise as it is in the historical section of Marrakech. Close to the Medina. Luxurious interior. Multi storey with wonderful rooftop views. Wonderful service from start to end of our stay. Hospitable in every way. A great find!
Stayed 3 nights in Oct 2024

2/10 Terrible

brenda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our small group of 3 female friends booked a 3 night stay here based on the photos and other online reviews. However we felt misled, as it was an untidy and dirty Riad, with dirty floors throughout and piled up stuff behind curtained areas. We were not shown around on arrival so made our own way upstairs to have a look at the roof terrace. Open bedroom doors en route, showed towels and bedding all over the floors. The roof terrace had a very long old string of celebration balloons that had clearly been there for weeks (mostly shrivelled up), which showed just how little things were cared for. The entrance reception area was 2 large tables covered in a plastic tablecloths. Our bedroom door (Ivory room) room key was a tiny 2cm padlock and 1cm key. My friend booked a ‘junior suite’ and got the Paris room which looked like a dark cell, was warm and without a fridge. There was no bottled water available in the rooms. The towels on our bed looked like they were not clean and had not been washed (just sprayed with something), the threadbare rugs looked dirty. Whilst there, we heard that another guest was ill in bed with some kind of with some kind of food bug whilst we were there. She had been stuck there bed bound for 2 days. We decided to find alternative accomodation instead, and so left and checked out the same day without unpacking. It feels sad to leave this review, as we were so excited about our Moroccan trip and this first impression changed everything.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nasser

Stayed 5 nights in Sep 2024

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
This property would suit someone who is use to staying in a hostel. They profess 5 star! It is not that.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the traditional aspects and the ambience, the excellent food and the outstanding friendliness of the staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Purvi

Stayed 3 nights in Sep 2024

10/10 Excellent

Adaobi

Stayed 5 nights in Sep 2024

10/10 Excellent

Jasleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Riad Star was amazing! Khalid and the other staff members treated us like family and went above and beyond in helping us. We cannot wait to go back to Marrakesh and stay at Riad Star again, we highly recommend it to all!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Staff is outstanding. Location is excellent.
Stayed 3 nights in May 2024

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Mehnoosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was hidden in residential area with no name! Beautiful place and the staff make it worth. They are super friendly and helpful. They really go above and beyond to make our stay a great experience. I highly recommend because of staff and very close to shopping area and some tourists places. Don’t let the area intimidate you it’s very safe and great location.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The Riad staff were really friendly and helpful. The room itself was cosy, with a comfortable bed and warm spacious shower. The dinner was not to our taste however the breakfast was delicious with soft tender eggs and pancakes served with great peanut butter and honey on the side. Location is excellent. This Riad is highly recommended if you are trying to experience Morocco the proper Moroccan way!
Stayed 4 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad. Hard to find at first, but well worth it.
Stayed 2 nights in Apr 2024

10/10 Excellent

adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and accommodating
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable!! Cannot say enough about this hotel. The owner and staff were exceptional. They went out of their way to make a stay for my family feel welcome and safe. They set up tours, dinners, and experiences that made our stay in Marrakesh over-the-top. The rooms were gorgeous, the roof deck beautiful and its unique charm and tribute to Josephine Baker is romantic and beautifully done. The owner took the time to greet and welcome is. He personally made sure that we had a great stay. Dinner and breakfast were delicious. We are so happy that we stayed here. It truly made our visit! A million thank yous to the staff and owners.
Stayed 3 nights in Jan 2024

10/10 Excellent

Imran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Julien

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Très convenable
Le Riad est chouette. Manque d’air naturel dans les chambres. Personnel gentil mais service général assez lent. Petit déjeuner satisfaisant mais pas grandiose ni très varié.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Aicha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service
L hôtel n était pas du tout à l image des photos dans le sens où ça parait grand sur les images alors que les chambres sont vraiment vraiment trop petites et le bruit de la médina pas tops mais le service était tellement excellent qu on oublie le reste
Stayed 3 nights in May 2024

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Jérémie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Jan 2024