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Stars Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stars Hotel

Minibar, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Lobby
Exterior
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000
  • Marrakech Plaza
    4 min walk
  • Carré Eden Shopping Center
    10 min walk
  • Casino de Marrakech
    15 min walk
  • Marrakech (RAK-Menara)
    13 min drive

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi | Minibar, in-room safe, desk, laptop workspace

Suite with Jacuzzi

  • 753 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 291 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 291 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

Kenzi Rose Garden

Pool
Breakfast included
Spa
Kids pool
4.2 out of 5, Very Good, (240)
The price is $153
per night
$176 total
includes taxes & fees
Jan 8 - Jan 9
Kenzi Rose Garden

About this property

Stars Hotel

3.5-star hotel in Gueliz
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 coffee shops/cafes, and a steam room are onsite.
Stars Hotel offers 44 accommodations with minibars and safes. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a steam room.
The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a steam room. The spa is open daily.
Stars Hotel features a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Marrakech hotel also offers a steam room, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Stars Hotel is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
PENSEE - This café serves breakfast, lunch, dinner, and light fare.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • PENSEE

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 400

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MAD 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 10:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Stars Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 183 reviews" "
Rating 8 - Good. 41 out of 183 reviews" "
Rating 6 - Okay. 22 out of 183 reviews" "
Rating 4 - Poor. 8 out of 183 reviews" "
Rating 2 - Terrible. 9 out of 183 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Stayed 7 nights in Jun 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Stayed 1 night in Jun 2024

10/10 Excellent

beverly

Traveled with family
Liked: Cleanliness, staff & service
The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Stayed 1 night in May 2024

10/10 Excellent

Faurys

Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Stayed 1 night in Apr 2024

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Stayed 2 nights in Mar 2024

8/10 Good

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Shah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Janan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Stayed 6 nights in Jan 2024

6/10 Okay

Mohamed Selimur

Traveled with group
Good
Stayed 4 nights in Jan 2024

2/10 Terrible

HANIF

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.

6/10 Okay

MARTIN

Stayed 2 nights in Dec 2023

8/10 Good

Terkuci

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Stayed 4 nights in Nov 2023

2/10 Terrible

dianne

Stayed 1 night in Nov 2023

10/10 Excellent

Jocey O

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Stayed 3 nights in Oct 2023

6/10 Okay

Ana, Sarnia

Liked: Staff & service
Disliked: Property conditions & facilities
Customer service ie excellent but the condition of the property is dated. The location is perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Abdul

Stayed 1 night in Oct 2023

6/10 Okay

Aaron

Stayed 1 night in Oct 2023

10/10 Excellent

Edwige

Stayed 7 nights in Aug 2023

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Welcomed by khalid and samera and very polite and helpful during our stay. They helped us without hesitation and recommended places and how to get there. Throughout our stay they were very polite.
Stayed 5 nights in Aug 2023