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Zephyr Hotel Club Resort and Spa

3.5 star property

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Photo gallery for Zephyr Hotel Club Resort and Spa

3 outdoor pools, pool umbrellas, sun loungers
Fountain
Sauna, steam room, body treatments, sports massages, body scrubs
Premium bedding, down comforters, minibar, in-room safe
Front of property - evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Les portes de Laazouzia , Targa, Marrakech
  • Le Grand Casino de la Mamounia
    ‪8 min drive‬
  • Majorelle Garden
    ‪9 min drive‬
  • Jemaa el-Fnaa
    ‪11 min drive‬
  • Marrakech (RAK-Menara)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom (F2)

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 Bedroom (F2)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (F3)

Apartment, 2 Bedrooms (F3) | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms (F3)

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

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About this property

Zephyr Hotel Club Resort and Spa

3.5-star hotel in Menara
This hotel features 2 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a conference center, and a complimentary children's club are onsite.
Zephyr Hotel Club Resort and Spa offers 250 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Zephyr Hotel Club Resort and Spa features a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. Onsite secured self parking is complimentary.

Zephyr Hotel Club Resort and Spa has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
L'olivier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
L'oasis - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 5.63 for adults and EUR 5.63 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • L'oasis
  • L'olivier

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Fan
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.0 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 5.63 for adults and EUR 5.63 for children
  • Airport shuttle fee: EUR 15 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are available only for guests under 12 years old.

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Zephyr Hotel Club Resort Marrakech
Zephyr Hotel Club Resort
Zephyr Club Marrakech
Zephyr Club And Spa Marrakech
Zephyr Hotel Club Resort and Spa Hotel
Zephyr Hotel Club Resort and Spa Marrakech
Zephyr Hotel Club Resort and Spa Hotel Marrakech

Zephyr Hotel Club Resort and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 13 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lily

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I didn’t like any thing other than the outside landscaping . Generally the place is dirty. No cleaning staff comes around. The restaurant floor was filthy. Giving that place a make over could make it a paradise. It is really big. They did some carpeting and did not notify me. I walked out into a hallway of mold that got me coughing and sneezing. I had to wear a mask the entire time I was there.
Stayed 4 nights in Nov 2024

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

suryaveer

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t listen to the bad reviews
Some reviews are very negative but I don’t understand how. The staff is SOOOO friendly. They let me check in 4 hours early with no charge, they did my laundry for me, even though it’s not a typical service, I stayed in two different rooms (I had two separate reservations) and both of them were very clean and cute. They even put flowers all over your room! Security was great and they got to know my face. But at first asked to see my room card when entering the property, which is how it should be. The spa was great as well, I had a great pedicure and an amazing hammam. But the stand out employee is Fatina! She went so far above and beyond that it actually made me rebook the second time. Some things you might like to know: -The number 16 bus goes right past the hotel and takes you to the Medina -There are some restaurants walking distance if you aren’t happy with the food Here are some downsides (but when is there every no downsides) : - wifi pretty much only works in lobby - the food isn’t the best and only half the menu is available. Ps, I’m a Canadian with fairly high standards and I don’t typically review properties.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for what we paid staff were extremely friendly and kind
Stayed 1 night in Oct 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities
I couldn’t stay one minute in the hotel and I booked another one and I lost my money because the didn’t want to refund me.
Stayed 4 nights in Oct 2024

6/10 Okay

tree

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We got there at 3 pm and the rooms were not ready. The staff at the reception was not friendly and they made us wait and fill out a ton of papers to check in. I would never go back
Stayed 1 night in Jun 2024

6/10 Okay

Basaer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
Need to clean rooms smell was awful and zero hygiene standards
Stayed 1 night in May 2024

4/10 Poor

Imran

Business traveler
Disliked: Amenities
In the three day of my stay, not once the room was cleaned/bed made. There were no tissue paper. To talk to receptionist was always quit a wait. The hotel is far from city centre.
Stayed 3 nights in May 2024

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Azdeen

Stayed 1 night in Apr 2024

8/10 Good

Adekola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

6/10 Okay

flavia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Overall, it’s a nice hotel. I wasn’t a fan of the lengthy checkin questionnaire they ask you to fill out, seems unnecessary. The room is spacious. The pool area is nice. Security staff are nice as well. The cons of this stay; bathroom needs renovations. Found bugs inside the bathroom, a huge cockroach was on the floor the last morning of our stay. The front desk clerk was not really helpful. One of the days they serviced our room they took all the towels and didn’t replace them. We asked the front desk and he said he couldn’t do anything. I thought maybe go into a vacant room and grab towels from there?? We were without towels from about 8pm till 2pm the next day. Even when we asked the room service personnel they said they would get them right away took more than an hour when finally my husband went back to the front desk and they finally gave us towels. Like I said overall it’s a nice property for the price. Just the customer service and bathrooms need an upgrade
Stayed 4 nights in Apr 2024

6/10 Okay

Ayoub

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Fatiha Regrag

Disliked: Staff & service, property conditions & facilities
Rooms are dirty reception they are not professional at all
Stayed 3 nights in Oct 2023

10/10 Excellent

Mfon Grace

Liked: Staff & service, property conditions & facilities
The staffs were very helpful and always trust to make sure I’m comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yessica, Worcester

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor staff
Poor staff at entry who claimed I had no reservation and left me to contact hotels.com whilst being reluctant to talk to me. They were rude on entry and when leaving so even though the hotel was lovely I will not be returning.
Stayed 2 nights in Jun 2018

2/10 Terrible

Adam

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel non recommandé. Points négatif : Système d'air climatisé inefficace (30 degré dans la chambre VS 34 à l'extérieur), impossible de dormir la nuit. Service à la clientèle très pauvre, voire inexistant, disputes avec des clients à l'accueil, refus de collaborer pour trouver une solution ou de nous changer de chambre malgré que l'hôtel est vide et que notre chambre est un sona. Accueil extrêmement lent pour avoir la chambre, prévoir 1h30 et plus d'attente, même si vous avez déjà réservé expédia ou Booking... Il y a des coquerelles dans la chambre. Celle-ci est non insonorisé non plus, on entend les voisins, les passants dans les couloirs et les gens dans la terrasse. Système d'eau de toilette coule toute la nuit. Accès à la baignoire douche est difficile à cause de la hauteur. Portes de toilette et douche difficiles à fermer/ouvrir, car elles bloquent au sol. Portes d'armoires très brouillante à ouvrir/fermer pour ne pas réveiller les autres. Le tour des toilettes est sale. Points positifs : Belle piscine. Bon service au restaurant. Rapport qualité prix des snack est correct, mais celui des plats est très cher. Bon espace pour le parking. Les espaces communs de l'hôtel sont propres.
Stayed 1 night in Nov 2024

10/10 Excellent

Naoufel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naoufel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Hamadi

Stayed 6 nights in Oct 2024

10/10 Excellent

Ndeye

Stayed 3 nights in Oct 2024

10/10 Excellent

Khaddouj

Liked: Staff & service, amenities, property conditions & facilities
Rien à côté pas de magasins trop loin il manque un petit supermarché
Stayed 6 nights in Oct 2024

6/10 Okay

Fernani

Très moyens
Dame de l’accueil pas aimables Des fourmis dans la chambre. Pour le petit déjeuner j’ai commander au petit jeune le matin au bout d’une heure je n’était toujours pas servi alors que des gens arriver après moi et était servie en 10 minutes je suis allez le voir 4 fois à chaque fois il me dit désoler ça arrive et il n’est jamais venu je suis donc partie au bout d’une heure sans avoir pris le petit déjeuner. L’hôtel est plutôt loin de la place jema El fna et des lieux d’activité
Stayed 1 night in Oct 2024