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Marsaxlokk Vacation Packages

We were surprised by the amenities, location, breakfast, and helpfulness of this hotel! We would recommend it to anyone wanting a wonderful place to stay while in Malta. They arranged all of our excursions and gave us helpful information. A great find!

The hotel is a few streets back from the main Qawra tourist areas. The Reception area was quite dark. On approaching the hotel there's no signage to indicate where the reception desk is (on you left behind you as you walk in) I mentioned it being dark and they put a few lights on but it was still gloomy. The hotel needs modernising. It doesn't look like much has changed since it was built The room was clean the bed comfortable. There wasn't any bottled water in the room, most 4 star hotels in Malta give you a free bottle of still water. The supplied toiletries on the room were a decent quality. The toilet was so close to the wall, bigger people need to sit to the side. There were 2 unidentified red stains on the bed. Didn't look like blood. Despite our room being close to the lifts we didn't hear noise. maybe a little bit from the street outside. The indoor and outdoor pools looked ok if a little bit small. Breakfast was a bit hit and miss. Coffee and Scrambled eggs were great, but everything else was bad. I'd suggest going room only and going out for breakfast. There is a lack of signage. no sign pointing to reception, the indoor pool, the bar or the dining area. £85 for 1 night in late September 2026 isn't too bad for a 4 star hotel in Malta. I don't think you'd be disappointed, but there are better places to stay

Overall, a lovely stay with a few minor areas for improvement We had some initial difficulty finding the hotel, but the staff was very helpful and assisted us upon arrival. We booked the Deluxe Penthouse, and overall, the space was very nice. It featured a great view, a wonderful hot tub, reliable air conditioning, and a good TV. However, the internet connection was not working very well on our final day. There are two main downsides worth noting for future guests: * Amenities clarification: We checked with Expedia beforehand and were told the unit had a washer and dryer, but we later learned from the owner that it does not. The listing on the Expedia app should be updated to make this clearer. * Bathroom layout: The glass shower enclosure does not have a door, which causes water to spill out onto the bathroom floor during showers. Despite these minor issues, we enjoyed our stay and appreciated the helpful staff and great views.

Bel endroit tranquille près du transport en commun, personnel très gentil, petit déjeuner varié et succulent, chambre confortable et lit douillet à souhait

Terrible experience. The apartment was in poor condition, and the entire building was filthy, with pigeon droppings and feathers everywhere — impossible to avoid, even inside the flat. The building itself was under construction, which was never disclosed beforehand. The shower was broken — every time we used it, water leaked heavily and flooded the entire bedroom. Communication with the host was awful: our messages before arrival were ignored, and once we arrived at the address, we were denied access until we paid unexpected charges. Only after payment were we redirected to a completely different location, where the host refused to assist us and was rude over the phone. Other tenants had to help us find the apartment. The provider's behavior was deceptive and unprofessional. Avoid at all costs.

Overall, there are several significant issues to consider, especially around security, billing transparency, and arrival logistics, although the property does benefit from a good location and strong potential if managed properly. The most serious concern is security. The building’s front door never locked properly and was consistently open, to the point where no code was required to enter. Billing is also an issue. Guests must pay taxes, cleaning, and extras through a separate link before arrival, but no proper receipt is provided. The amount charged did not seem to align with expected exchange rates. I had to press for a receipt and was given a partial refund without any way to validate the charges, and I still have not received a usable receipt. The total still seems high and there has been no meaningful response to clarify this, even after Expedia follow-up. Arrival was confusing. The address is buried in attachments, with conflicting versions provided, making the entrance difficult to locate. The shuttle service was unreliable. Despite booking one month in advance and reconfirming days before, no driver arrived. After waiting 30 minutes, I had to follow up and was then asked to search the airport for a license plate, which is not reasonable. It is also not truly door-to-door. Cleaning does not match the amount charged. There was dust, unclean bins, pigeon feathers, and crushed flies, and only one sponge and tea towel were provided for the kitchen.

We had an inner room and for a busy city centre location it was SO quiet. The room and bed were comfortable, fridge and coffee maker, iron + board all provided. The 5th floor roof terrace for breakfast and complimentary snacks 6-8pm was lovely, we were disappointed we couldn’t access at other times. Staff very friendly and helpful, bus info, advice on trips etc. The breakfast included local dishes as well as cereal, fruit, eggs etc. Only downside no “ordinary” / non Maltese fresh coffee (not instant) available.