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Alex Hotel & Spa

3.0 star property

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Lobby sitting area
Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$120
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, Cours Julien
    ‪9 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(22 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout drapes, soundproofing

Executive Suite with rooftop

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Prestige Quadruple Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Prestige Quadruple Suite

  • Sleeps 4

Superior Suite

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Club Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

  • Sleeps 2

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Lobby sitting area
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  • Free WiFi
  • Air conditioning
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About this property

Alex Hotel & Spa

3-star hotel in Belsunce
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a business center are onsite.
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Alex Hotel & Spa features a full-service spa and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Marseille hotel also offers spa services, a terrace, and multilingual staff.

Alex Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lounge 1713 - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 732 reviews
Rating 8 - Good. 219 out of 732 reviews
Rating 6 - Okay. 49 out of 732 reviews
Rating 4 - Poor. 10 out of 732 reviews
Rating 2 - Terrible. 17 out of 732 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

Deo, San Jose

Traveled with partner
Room was smelly specially the toilet
Stayed 1 night in Sep 2025

10/10 Excellent

Ronni

Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
Stayed 3 nights in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jeremiah

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom with spacious shower. Comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.
Stayed 2 nights in Sep 2025

8/10 Good

Ho-ly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
Stayed 4 nights in Aug 2025

8/10 Good

Fuk Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
Stayed 3 nights in Sep 2025

10/10 Excellent

James, Harrison

Stayed 1 night in Sep 2025

6/10 Okay

Matt

Liked: Staff & service
Decent hotel but way over priced for what you got.
Stayed 2 nights in Aug 2025

10/10 Excellent

Songlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025

8/10 Good

NANCY, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shing Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

heather elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard, Ivins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable roo, excellent location, excellent service & breakfast. Unfortunately the immediate area around the hotel is a bit dodgy, but the hotel is a diamond in the rough
Stayed 2 nights in Aug 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eeva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Friendly staff. Near train station.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite was Sweet

The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Stayed 1 night in Jul 2025