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Azur

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Reception
Reception
Comfort Room, 1 Double Bed, Garden View | Terrace/patio
Exterior
27-inch LCD TV with satellite channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
24 Cours Franklin Roosevelt, Marseille, Bouches-du-Rhone, 13001
  • Old Port of Marseille
    ‪19 min walk‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Grand Port Maritime de Marseille
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪30 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, Select Comfort beds, desk, blackout drapes

Twin Room

  • 140 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout drapes

Family Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Double Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

Comfort Room, 1 Double Bed, Garden View | Premium bedding, Select Comfort beds, desk, blackout drapes

Comfort Room, 1 Double Bed, Garden View

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, Select Comfort beds, desk, blackout drapes

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | Premium bedding, Select Comfort beds, desk, blackout drapes

Superior Room, Garden View

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Azur

Hotel in 1st Arrondissement
Self parking, free newspapers, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and multilingual staff assistance are onsite.
Azur offers 18 air-conditioned accommodations with complimentary newspapers and hair dryers. Select Comfort beds feature premium bedding. 27-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Azur features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Beaux Arts hotel also offers a garden, complimentary newspapers in the lobby, and a front-desk safe. Parking is available onsite for a surcharge.

Azur is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 12 for adults and EUR 6 for children

Things to do

  • Stereo

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 10
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.76 per accommodation, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day plus EUR 10 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Azur Hotel Marseille
Azur Marseille
Azur Hotel
Azur Marseille
Azur Hotel Marseille

Azur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 263 reviews
Rating 8 - Good. 110 out of 263 reviews
Rating 6 - Okay. 50 out of 263 reviews
Rating 4 - Poor. 17 out of 263 reviews
Rating 2 - Terrible. 12 out of 263 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

miren amaia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
The room was very funky, small and bed was in a loft, felt like a old time ship. Rough neighborhood, but close to the port.
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Property was clean, staff helpful, breakfasts excellent. WiFi on 2nd floor poire. Would stay there again.
Stayed 3 nights in Sep 2023

4/10 Poor

kelley

NO WIFI??????
Overpriced for what they offer. Especially given that the wifi didn't work. Don't trust the photos. Unless you pay for the extra-comfort rooms you will be disappointed... even though this is France and the rooms are typically small.
Stayed 3 nights in Aug 2023

2/10 Terrible

Kerrigan

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Typically not one to share on these, but just want to make sure that everyone gets a full picture before booking like we did. Firstly, was given rude service from the first night (will say we checked in later towards the night so I will give her that). But when asked to show us how to lock the door (door was broken and needed to be checked out) and turn on the air conditioning…she threw her hands up with frustration and asked if she really needed to follow us upstairs. Later on, we learned that our bathroom shower did not drain, the shower and bathroom was one giant floor area meaning there was nothing to stop the water from flowing across the whole bathroom. We stopped the faucet every 2 minutes to ensure that it wouldn’t overflow into the room, but yet it still did across most of the suite. When asked to receive more towels and to let her know our issues, we were told that we just need to use it less and we’re given a couple hand towels to clean up the mess. We were a little upset with the way we were treated…it seemed like we were more of an inconvenience than a welcomed guest. Will add that the difference was night in day with workers we encountered in the morning. If I was looking into this place, I would just make sure to double check the conditions and what you are booking in terms of rooms (our own fault on that one with not checking the images to what type of room we booked). And maybe try to avoid checking in towards the night time.
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean and comfortable
Stayed 1 night in May 2023

2/10 Terrible

Hayden

Stayed 4 nights in Dec 2022

8/10 Good

Kai Yen

Stayed 3 nights in Nov 2022

8/10 Good

Shavonne

Stayed 1 night in Jul 2022

10/10 Excellent

Susan

Traveled with family
The staff was so kind, it made this cute place even better.
Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Ron

Liked: Staff & service
Disliked: Room comfort
Would Not Stay Again
The Azur is just too noisy. You hear everything. Neighbor talking, flushing toilet, running water, doors slamming, etc. Price point was good, staff very friendly, and delicious coffee.
Stayed 2 nights in Apr 2019

8/10 Good

Debbie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Room tiny bit functional. Shower very invigorating. Convienien
Stayed 3 nights in Nov 2018

4/10 Poor

BritishGuy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A list of issues
The staff and the management were friendly and helpfull, it was clean, but our experience at this hotel was a sequence of little and not so little issues and problems, some of which were the basics of a hotel room maintainence and just a lack of attension to detail.
Stayed 2 nights in Jun 2018

6/10 Okay

Jan, California

Liked: Cleanliness, staff & service, room comfort
In the gritty part of Marseille.
Location was not ideal. Close to the train/bus station. Old port is a short metro ride away. But, restaurants are not a convenient walk away. Basic rooms and no elevator so it was a slog going up four flights of stairs with luggage. Breakfasts were nice on the outdoor patio.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, decent value, rooms are small but comfortable. Good location close enough but far enough away for the busy centre

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Marseille Option
Nice central location in Marseille. No elevator, so a few flights of stairs is possible. Friendly staff.

4/10 Poor

John, Pretoria, South Africa

Disliked: Staff & service, property conditions & facilities, room comfort
Well Located but not worth the money.
We were very surprised to find our rooms on the 3rd floor requiring a difficult trip with suitcases. Hotel should advise that there is no elevator. Reception agreed to arrange a taxi for our early departure next morning but it did not arrive. There was no one on Reception in the morning so could not find out if taxi had been ordered or not. Thank you Uber as alternative. Room 15 is very small and difficult with large suitcases.

8/10 Good

Paul, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the action.
Hotel was great, easy to find, well presented and very comfortable, rooms were small but they were clean and tidy and for one person they were just big enough.

8/10 Good

ANDRES FELIPE, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel!
It was really good, the room was clean and organized however I had to check out at 4am and nobody was there... I left the key and went out

6/10 Okay

Chris, NY

Disliked: Staff & service
OK Hotel, just don't go to Marseille
Marseille is more filthy than a 1960's Harlem. Hotel Azur is generally decent, and it is close to the big port but they refused us regular drinking glasses and did not let me send my postcard with their outgoing mail. It should be noted that Azur did let us check in after midnight, with a typed note and a room key waiting for us on the front desk after we punched in the door code (which the clerk gave me over the phone). Moreover, Azur was inexpensive and pretty clean/decent, unlike Marseille.

6/10 Okay

Paul, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint stopover hotel
Loved the room. It had a lot of old world charm. Location is nice except at night when the street isn't very well lit. Saw many homeless people but did not encounter any problems. Parking was a bit confusing to find but managed to find by asking on the street.