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Crowne Plaza Marseille Le Dome by IHG

4.0 star property

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Photo gallery for Crowne Plaza Marseille Le Dome by IHG

Exterior
Restaurant
Exterior
Exterior
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
10/12/14 Rue Sainte-Adelaide, Marseille, 13004
  • Le Dôme
    ‪5 min walk‬
  • Palais Longchamps
    ‪14 min walk‬
  • La Canebiere
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Room

  • 249 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Marseille Le Dome by IHG

4-star hotel in 4th Arrondissement
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Other amenities include self parking, a seasonal outdoor pool, and conference space. Change of towels is available on request.
Crowne Plaza Marseille Le Dome by IHG offers 138 accommodations with safes and bathrobes. A pillow menu is available. 50-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Crowne Plaza Marseille Le Dome by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. This 4-star property offers access to 3 meeting rooms and coworking spaces.

Event facilities measuring 1292 square feet (120 square meters) include conference space. This Marseille hotel also offers a terrace, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Crowne Plaza Marseille Le Dome by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Crowne Plaza Marseille Le Dome by IHG has a restaurant on site.

Languages

English, French, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza LE Dome
Crowne Plaza Marseille Le Dome by IHG Hotel
Crowne Plaza Marseille Le Dome an IHG Hotel
Crowne Plaza Marseille Le Dome by IHG Marseille
Crowne Plaza Marseille Le Dome by IHG Hotel Marseille

Crowne Plaza Marseille Le Dome by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 14 out of 203 reviews
Rating 4 - Poor. 4 out of 203 reviews
Rating 2 - Terrible. 6 out of 203 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rysbai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

REGINEL

Stayed 3 nights in Oct 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a bit out of the centre
Hotel was lovely. Breakfast very good. Staff excellent. Pool nice but some sun beds missing. Useful to have a fridge in the room and coffee/tea plentiful. Was quite a way from the harbour and surrounding area not very pretty but only 10 min walk to metro and travel tickets excellent and inexpensive
Stayed 5 nights in Sep 2024

10/10 Excellent

ying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff, big room and confortable beds
Stayed 1 night in Sep 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week at the Crowne Plaza. The hotel was modern and maid service was great. We had breakfast each day which was adequate. The pool at the hotel was small with around 8 sunbeds. There was a nice outside terrace area next to the pool. Cannot fault the hotel. It was in a residential area with a 5 minute walk to the Metro which takes to the Port in 10 minutes.
Stayed 7 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
It was very nice. Easy access yo public transport. Breakfast was bountiful with lots of different choices. The room was very efficient and very clean. The bed was comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

kingsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So this Hotel has the best Breakfast so far hands down...the extra pay is absolutely worth it. The Staff were all great especially with the ladies at the restaurant morning breakfast, very helpful. Pretty much everything about the hotel is great, good size rooms, and clean. the lights needs to be modularized though...one switch lights everything on. Now, the area around the hotel once you step out of the gate is so unpleasant it kills the vibe....its pretty dirty. But it was a great experience all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel......Excellent rooms, service and outstanding staff. We would highly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice property, clean and the rates was great the breakfast the staff the cleanliness everything was perfect
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel is not located in a tourist area and is an 8 min walk to the metro to take you there. The old port is a much nicer area to stay . The hotel itself was clean and the rooms arw comfortable - but i would choose a hotel closer to the port if returning
Stayed 3 nights in Sep 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and cordial, and I like everything about the hotel from the staff to the safe and quietness of the hotel. I definitely will comeback for another stay and I would recommend this hotel to other tourists.
Stayed 2 nights in Sep 2024

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation but out of the way from places visitors would be wanting to go to.
Stayed 2 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good experience at the Crowne Plaza - staff were accommodating and helpful. We felt that eating places were limited around the area - but the metro was easily accessible and functional.
Stayed 4 nights in Aug 2024

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and outstanding customer service. I would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

SHARJEEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean location
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay with very clean, modern and comfortable hotel with attentive and friendly staff. Only downside was the pool was not being cleaned frequently enough due to high use which made the water dirty.
Stayed 4 nights in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Smart and new
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air con was difficult to use and didn’t stay on for long. The staff were extremely helpful, hotel was clean and beautiful. Beds comfortable. Easy to get to, metro close by.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is a bit rough and I'm not sure I'd be out on my own late at night. Hotel is spotless and I cannot fault it in any way. Very, very comfortable beds.
Stayed 2 nights in Jun 2024

2/10 Terrible

Arman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Diane

Stayed 3 nights in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice clean comfortable hotel. Good breakfast and reasonable restaurant for an evening meal. Felt very safe considering Marseille’s reputation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in good condition the staff are amazing but the area is not good and not easy to find the entrance
Stayed 1 night in Jun 2024