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Holiday Inn Express Marseille - Saint Charles, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Marseille - Saint Charles, an IHG Hotel

Exterior
Exterior
Point of interest
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    7 min walk
  • Le Balto
    1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station)
    2 min walk
  • Marseille (MRS-Marseille - Provence)
    25 min drive

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Standard Room, 1 Queen Bed, Balcony | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Balcony

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Sea View

Standard Room, 1 Queen Bed, Sea View | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Sea View

  • 151 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View | Room amenity

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Marseille - Saint Charles, an IHG Hotel

3-star hotel in 1st Arrondissement
A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.
Holiday Inn Express Marseille - Saint Charles, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 25 square feet (2 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Marseille - Saint Charles, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Marseille Saint Charles an IHG Hotel

Holiday Inn Express Marseille - Saint Charles, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1002 reviews" "
Rating 8 - Good. 360 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Practical and nice
Super convenient directly across Fare St Charles snd two Metro lines. Two metro stops or 20 min walk to Old Port. Lots of places to eat as well. Nice breakfast, nice rooms, luggage storage.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald J M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, fresh decor, good sound insulation, good buffet breakfast. Being handy for a mainline station, however, brings the usual issues these places attract: vagrants and dodgy characters, but the hotel itself is excellent value.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mei King Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very near train station
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to train station
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

PAVITHRE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop for business travellers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice service to us
Stayed 1 night in Sep 2024

10/10 Excellent

Loriann

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice stay as i like them !
Stayed 1 night in Sep 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely, 1 min w3slk from train station comfortable, reception staff really friendly.... breakfast a little underwhelming..... no fridge in rooms. Free ice and cold water a nice touch
Stayed 1 night in Aug 2024

10/10 Excellent

Soo Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Has parking! Very close to station
Stayed 1 night in Aug 2024

8/10 Good

Adwoa

Stayed 2 nights in Aug 2024

4/10 Poor

MORTEZA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wasn’t polite. Breakfast wasn’t good
Stayed 1 night in Aug 2024

10/10 Excellent

Sungsoon

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, clean, comfortable. Staff was very friendly. I heard the area can be sketchy at night but the hotel put in a lot of security measures like scan into the buildings after 9pm, always scan in to get into the elevators, scan into the public bathroom. It was conveniently located next to the train station. We look a shuttle from the airport to the train station and walked across the street and it was the hotel. Lots of small coffee shops and restaurants around the area. There is also a small grocery store right under the hotel. Breakfast was included and delicious. There were a nice choice of fresh bread, pastries, cheese, fresh fruits, eggs, and pancakes.
Stayed 3 nights in Jul 2024

6/10 Okay

Joshua

Traveled with family
Liked: Staff & service
Very old and plain
Stayed 1 night in Jul 2024

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great. Thanks to Ms. Emily and her team. You are numero uno!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jared, Battle Ground

Traveled with partner
We were told that they had overbooked and didn’t have a room for us. They took it upon themselves to book us down the street at another hotel. It had a shoebox room, and smelled of cigarettes. We looked it up on Expedia, and it was over $100 euros a night cheaper, with no mention from Holiday Inn about reimbursement. We contacted Expedia, and are awaiting refund.
Stayed 1 night in Jul 2024

2/10 Terrible

Bassou

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, breakfast included.
Stayed 1 night in Jul 2024