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Holiday Inn Express Marseille - Saint Charles by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Marseille - Saint Charles by IHG

Exterior
Exterior
Exterior
Point of interest
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    ‪7 min walk‬
  • Le Panier
    ‪14 min walk‬
  • La Vieille Charite
    ‪15 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Standard Room, 1 Queen Bed, Balcony | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Balcony

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Sea View

Standard Room, 1 Queen Bed, Sea View | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Sea View

  • 151 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View | Room amenity

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

Staycity Aparthotels, Marseille, Centre Vieux Port

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.3 out of 5, Excellent, (1140)
The price is $72
per night
$84 total
includes taxes & fees
Mar 4 - Mar 5
Staycity Aparthotels, Marseille, Centre Vieux Port

About this property

Holiday Inn Express Marseille - Saint Charles by IHG

3-star hotel in 1st Arrondissement
A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.
Holiday Inn Express Marseille - Saint Charles by IHG offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 25 square feet (2 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Marseille - Saint Charles by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Holiday Inn Express Marseille - Saint Charles by IHG Hotel
Holiday Inn Express Marseille - Saint Charles by IHG Marseille

Holiday Inn Express Marseille - Saint Charles by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan, Coppell

Liked: Amenities
Rooms & bathroom were upto holiday inn sysndards clean .. l9ved the morning brealfast which was included.. awesome qulaity of all dishes much better then American hotels
Stayed 1 night in Nov 2024

10/10 Excellent

BARBARA, Port au Prince

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff on duty On Tues and Wed were wonderful. they did everything possible to make our stay comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, near everything...
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location opposite the main train station. Very friendly reception staff. Breakfast good. Good value hotel
Stayed 1 night in Nov 2024

8/10 Good

Chang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpes a lot, so conveniet area to wail to station and bus, taxi. The breakfast was good, too. Thanks
Stayed 1 night in Nov 2024

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Une nuit si bruyante à l'hôtel
Durant notre 2e nuit, il y avait des personnes(5 à 6 personnes)qui parlaient très fort au dessous de notre fenêtre qui donnait sur la terrasse, et ceci a duré de minuit à 6h30 du matin, même ils ont joué du basket. Le réceptionniste nous a donné cette chambre près de la terrasse en sachant probablement qu'il y avait une réservation avec des jeunes ce soir là, le lendemain, on lui en a parlé et, pour seule réponse, il nous a dit qu'il ne pouvait pas les contrôler, on aurait dû aller parler au superviseur pendant la nuit. Une nuit sans sommeil dans une si belle ville, c'est vraiment dommage et nous sommes très déçus de l'hôtel pour ne pas être intervenu.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
it
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Convenient location across train station
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was welcoming, room comfortable, and breakfast delicious! I was at the hotel at a difficult time. My husband was in the hospital with a broken hand and hip. The staff bent over backwards to help in any way possible from helping with a great deal of luggage to calling taxies and being sure the driver understood my needs. I will be forever grateful for their care and concern.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Very close to the train station. But, smelly hallways and cheap furnishings.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special to say.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jemima, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room and food breakfast. Directly opposite the train station and bus station for airport transfers.
Stayed 1 night in Oct 2024

6/10 Okay

Jip, Brossard

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist were very attentive and even the part time worker, additude was very good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only good thing about the property was the location near the train station. The internet was non existent in our room, air conditioning was very noisy, this was the worst place of the seven we booked on the trip. Breakfast was sketchy(eggs were a grainy powdered concoction) . Room was tiny I expected far better from Holiday Inn as I have stayed in others.
Stayed 1 night in Oct 2024

10/10 Excellent

CHEE KONG, SINGAPORE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient for those who arrive by TGV at Station St.Charles Marseille
Stayed 1 night in Sep 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right across train station, very convenient. Becareful walking the streets around the neighborhood. Will not recommend. No convenience stores nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

MARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice staff. Good breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Rabia

Disliked: Cleanliness, property conditions & facilities
Rooms were nice but the shower curtain was very dirty and the bathroom was smelly.
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The safe in our room was broken and even though they promised to fix it, they never did. Breakfast was pretty good, though they were constantly running out of silverware, plates, etc. Not a show-stopper, but they seemed to be a little behind. They had really great goose neck reading lights on both sides of the bed, but the wattage was so low it was impossible to use them to read. They are right across the street from the train station and the whole area is bustling all the time. It isn't the finest part of town, but we felt totally safe.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Nice, clean room. The only complaint would be being woken up in the middle of the night by the air conditioning unit making a constant clanging sound. Other than that, it was a good experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Stayed 1 night in Sep 2024

10/10 Excellent

hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport bus,public transit and shops
Stayed 3 nights in Sep 2024