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Hôtel Carré Vieux Port

3.0 star property

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Front of property
Daily buffet breakfast (EUR 14 per person)
Double Room, Balcony | Balcony view
Superior Twin Room, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Pet friendly
$135
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
6 Rue Beauvau, Marseille, Bouches-du-Rhone, 13001
  • Le Panier
    ‪8 min walk‬
  • Grand Port Maritime de Marseille
    ‪3 min drive‬
  • Velodrome Stadium
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room, Bathtub

Superior Twin Room, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Superior Twin Room, Bathtub

8.8 out of 10
Excellent
(18 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

View from room

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Bathtub

Superior Double Room, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Superior Double Room, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Bathtub

Superior Triple Room, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Superior Triple Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Balcony view

Double Room, Balcony

7.4 out of 10
Good
(3 reviews)
  • 118 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Escale Oceania Marseille Vieux Port

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,005 reviews
Escale Oceania Marseille Vieux Port

About this property

Hôtel Carré Vieux Port

3-star hotel in Old Port of Marseille
This smoke-free hotel features a bar/lounge, a 24-hour business center, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
Hôtel Carré Vieux Port offers 61 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 51-inch Smart televisions come with satellite channels.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hôtel Carré Vieux Port is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking available (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (38 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 51-inch smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 17 per day (984 ft away)
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carré Vieux Port
Carré Vieux Port Hôtel
Hôtel Carré
Hôtel Carré Vieux Port
Hôtel Vieux Port
Hôtel Carré Vieux Port Marseille
Carré Vieux Port Marseille
Hôtel Carré Vieux Port Hotel
Hôtel Carré Vieux Port Marseille
Hôtel Carré Vieux Port Hotel Marseille

Hôtel Carré Vieux Port Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 394 out of 952 reviews
Rating 8 - Good. 402 out of 952 reviews
Rating 6 - Okay. 111 out of 952 reviews
Rating 4 - Poor. 25 out of 952 reviews
Rating 2 - Terrible. 20 out of 952 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bryan

Stayed 3 nights in May 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This hotel would have received a higher rating, however money was stolen from our room during our stay. We specifically brought this to the attention of the staff, who directed us to the Manager. We stated we had not requested a room clean and had the signage placed outside our room and the room was cleaned anyway, and the money went missing. He stated the cleaning staff was contractual and not his staff and he would look into it by sending an email to the cleaning company. He told us we should have placed belongings into the hotel safe in his office, of which we were never told of at check-in, or any other time. He basically stated it was of our fault as we had taken the risk of leaving items in our room. To be clear: the cash was in a zippered wallet within a bag, in addition to the fact that we had the 'do not disturb' sign on our door. He stated the cleaners are paid per room they clean so it is not uncommon for them to take the sign off and clean the room, so there was "nothing he could do." The least he could have done as the Manager was to discount the room for the amount of money lost, but to date (a month later), absolutely NOTHING has been done. We are well seasoned world travelers and have never had an issue in any of our travels with theft. Highly disappointed in the lack of care or concern of hotel guests. I would encourage looking elsewhere to stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great 3 star hotel in middle of the vieux port.
Stayed 2 nights in May 2025

10/10 Excellent

ALAN

Stayed 2 nights in May 2025

10/10 Excellent

Corey

Stayed 2 nights in May 2025

4/10 Poor

Russell

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Poor not as advertised

Location is the only reason you would stay here. Tiny rooms, no amenities, no parking, no staff apart from front desk who are classically minimalist. Dirty, tired and not as advertised. I think Hotels.com need to do better at protecting how venues advertise
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Halina

Disliked: Property conditions & facilities, room comfort

Stay out of room 514

I already left a detailed review on the search platform everyone knows. In short, if you are put in room 514, you are in for a ride unless you don’t mind showering in the open bathroom, using a toilet that was installed in the dark, and being woken up in the middle of the night by electrical wires that are doing an amazing jackhammer impression. If you are put in any other room, you’ll probably have a lovely stay.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was not much room to walk around the bed and very little shelf and hanging space, so could not unpack. There was very little room to maneuver to use the toilet and had to sit sideways! The hotel is very well situated in the Vieux Port with all the places we wanted to visit and eat at in walking distance. The hotel's breakfast buffet at extra charge was well worth it and excellent, and a good start to a day's sightseeing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Close to everything you could need, friendly family run hotel, staff we’re a delight and very helpful xx rooms a little small due to the building but perfect for a short break, beds were extremely comfortable and the water was always hot xx can’t wait to return xx
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo, Salem

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the guest room was small, it was well-designed and made use of every cm. of space. The reception staff were friendly, helpful with our small requests, and our room was very clean. We loved the location close to the harbour and the easy walking distances to interesting historic sites in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in superb location. Very friendly and helpful staff. Clean, comfortable and modern with great breakfast. Thoroughly recommended.
Stayed 5 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned in the old town. The staff were helpful, friendly and cheerful. An excellent choice of breakfast. Quiet room, comfortable beds. Metro nearby. Only a short walk to the harbour. Would recommend!
Stayed 5 nights in Mar 2025

8/10 Good

Hodan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the old port. Just a few steps from the metro station and several bus stops. All the staff were friendly and helpful. The internet was spotty. Locking the door using a physical key was a bit of a challenge at first. Hotel Carre Vieux Port was perfect for my short trip to Marseille.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heath A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Hôtel Carré Vieux Port Review

I recently stayed at Hôtel Carré Vieux Port and overall had a pleasant experience. The bed was incredibly comfortable, providing a great night's sleep after a long day of exploring. However, the WiFi was quite disappointing, with slow speeds and frequent disconnections. Despite this inconvenience, the rest of the amenities and the friendly staff made up for it. I would still consider staying here again, as the location is perfect and the comfort of the bed outweighed the WiFi issues. Hopefully, the WiFi will be improved in the future.
Stayed 3 nights in Dec 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and very helpful. The room was clean and comfortable. The breakfast was ok. Expresso was more like filter coffee. One surprise: I was given the wrong information about taxi, but it was a younger staff member at the desk. The taxi she called for me added an 8 euro surcharge for Sunday and cost double what she said it would. Warning: the walls are very thin. I was woken at 3am when the neighbour returned to his room. The person made a lot of noise opening and closing their door, then there was banging around their room for about 20 minutes.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Ever

The hotel is lovely, clean and modern and just a short block from the pier. We arrived well before checkin time and the staff was very friendly and stored our luggage, so we could go out and explore for the afternoon. Close to all the action and markets but the quietest hotel I have ever stayed in. We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem

The staff, particularly Leah, were so friendly and helpful. The bathrooms that have a tub/shower can be awkward getting in and out in a tight space but we had plenty of quality linens, the beds were very comfortable, they had several English speaking news outlets and the location is perfect. One short block from the old port, restaurants everywhere and small upscale shops. Very good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Our check in was fast and friendly. Room was a bit small but very doable. The breakfast was great which even had some salad items. Good selection of juices and coffees. Checkout also very friendly. We are returning in 3 nights. Good deal all around!
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the contemporary decoration in the lobby. The receptionist was very welcoming and she spoke English which was very good for me. She answered all my questions. The room was comfortable and I slept well.
Stayed 1 night in Nov 2024