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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property

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Business center
Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior
Lunch, dinner served; local cuisine, alfresco dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
48 La Canebiere, Marseille, 13001
  • La Canebiere
    ‪1 min walk‬
  • Cours Julien
    ‪6 min walk‬
  • Hotel de Ville
    ‪10 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hôtel Mercure Marseille Canebière Vieux-Port

4-star hotel in 1st Arrondissement
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Housekeeping is available on request.
Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces.

Wired and wireless Internet access is complimentary. This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours).

Hôtel Mercure Marseille Canebière Vieux-Port is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Le Capucin - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Feuillant - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 21 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Capucin
  • Le Feuillant

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 293 reviews
Rating 8 - Good. 106 out of 293 reviews
Rating 6 - Okay. 17 out of 293 reviews
Rating 4 - Poor. 7 out of 293 reviews
Rating 2 - Terrible. 13 out of 293 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of town on the La Canebière and a few hundred meters to the harbour. I had some issues with external noise due to high winds being on the top floor that stopped me getting any sleep and an AC duct that fell in to the room but the staff were quick to rectify things and I was moved to another better room. Things happen, its the way the team responds that makes the difference.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the old port area of Marseille, a very quick easy walk to get there. The hotel staff were very friendly, excellent overall. I would not hesitate to stay here again or to recommend it to anyone else.
Stayed 1 night in Nov 2024

6/10 Okay

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, noisy room and poor location
Nice hotel, but the area around the hotel is not good. Marseilles city centre does not feel safe. The room was nice, but not practical. There is very little storage space for clothes and the windows are not sound proof. Was woken each morning at 6am by street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Neil Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for us in terms of style, staff and location. The room was lovely, the staff were brilliant and The breakfast was great. Location is ideal as its close to the bus station and the port. I didnt know anything about having to pay a £150 deposit up front, if you are low on money/budgeting this could be problematic. The street istelf doesnt feel too safe of an evening which is no fault of the hotel but we loved that you have to use your key card to gain entry to the building. I'd definitely stay here again. But I dont see any reason to take a deposit. Just take the card details like every other hotel. Overall a very stylish hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CAMMIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff was lovely . We truly appreciated how well the air conditioning worked as it was quite hot during our stay .
Stayed 1 night in Aug 2024

10/10 Excellent

CAMMIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel . It was very clean and comfortable. The air conditioner worked very well which we were grateful for as it was quite hot during our stay . We didn’t feel truly safe in the area outside however that it’s not the fault of the hotel.
Stayed 1 night in Aug 2024

8/10 Good

neill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Laurie

Stayed 1 night in Aug 2024

2/10 Terrible

Ciarra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt make our stay bc the entire train system in France went down due to a power surge and we couldnt get from Paris to Marseille for our stay! The staff was rude and wouldnt even work with us at all or give us a credit to put towards a stay in another hotel in their chain for the night Paris! Customer service is terrible. I do nor recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
Beautiful hotel with great amenities. Shower was excellent, bed comfy, had a mini fridge, good AC, a safe was in the room. The only downside was that the area was a little sketchy at night. But a great market was behind the hotel each morning to find spices, msemen, and fresh produce.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2024

2/10 Terrible

David

Stayed 7 nights in Jul 2024

10/10 Excellent

Frederic

Stayed 2 nights in Jul 2024

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city hotel with parking garage about a 15 minute to the hotel. Old port section of town about a 15 minute way away as well.
Stayed 1 night in Jun 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absence of professional laundry service was a negative which was unusual for a property with a 4 Star rating. Otherwise all very positive. A very helpful General Manager.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Wai Yan

Stayed 1 night in May 2024

10/10 Excellent

Nantika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Marseille
The hotel is conveniently located near to the train station and metro and its very clean.
Stayed 5 nights in Apr 2024

8/10 Good

Declan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good all round hotel - excellent breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Grace

Stayed 3 nights in Apr 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff team. Good food. Key card entry- very safe
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 4 nights in Mar 2024