*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Mama Shelter Marseille is a smoke-free property.
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Business center
- Electric car charging station
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Smoke-free property
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Gift shops or newsstand
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Vending machine
- Total number of rooms - 125
- Television in common areas
- Number of floors - 6
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Microwave
Room Amenities
Mama Shelter Marseille offers 125 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Marseille hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Soundproofed rooms
- Microwave
- Premium TV channels
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Mini-fridge
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mama Shelter Marseille has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 50 per accommodation, per night
- A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
- Self parking fee: EUR 19 per day
- Pet fee: EUR 25 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. The property is professionally cleaned.
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Caters to LGBTQ guests
Property uses a professional cleaning service
Contactless check-out is available
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 25 per pet, per night
- 1 total pets
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property caters to LGBTQ+ guests.
Parking height restrictions apply.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Mama Marseille
- Mama Shelter House Marseille
- Mama Shelter Marseille
- Marseille Mama Shelter
- Mama Shelter Marseille Hotel
- Mama Shelter Marseille House
- Mama Shelter Marseille Hotel
- Mama Shelter Marseille Marseille
- Mama Shelter Marseille Hotel Marseille
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Hotel Reviews
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