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New Hotel Le Quai - Vieux Port

4.0 star property

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Photo gallery for New Hotel Le Quai - Vieux Port

Daily buffet breakfast (EUR 14 per person)
1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
City view from property
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • Museum of European and Mediterranean Civilisations
    ‪14 min walk‬
  • Grand Port Maritime de Marseille
    ‪3 min drive‬
  • Velodrome Stadium
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Terrace/patio

Deluxe Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Lobby sitting area

Maisons du Monde Hôtel & Suites - Marseille Vieux Port

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1011)
$204 nightly
The price is $204 total
includes taxes & fees
Maisons du Monde Hôtel & Suites - Marseille Vieux Port

About this property

New Hotel Le Quai - Vieux Port

4-star hotel in Old Port of Marseille
Along with a business center, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby.

New Hotel Le Quai - Vieux Port is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 1900
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 1007 reviews
Rating 8 - Good. 461 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is within walking distance of all major Vieux Port attractions as well as the official tourist office which is extremely helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Pearse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This lovely boutique hotel in the Vieux Port area of Marseille was just perfect. We had old world charm with modern convenience,
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommandation à 100%

La chambre et l'hôtel en général est très agréable, propre et spacieux. Plein de choses mises à disposition : serviettes, peignoirs, savon, bouilloire avec thés et café, bouteille d'eau, etc. Petit plus pour les démarches écologiques !
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Erick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hôtel très bien situé

Lieu particulièrement bien situé sur le vieux port. Excellent accueil à l'hôtel où l'on m'a proposé immédiatement un surclassement. Chambre grande et confortable, salle de bains au top. Vue sur le vieux Port. j'ai adoré. Petit déjeuner très complet et riche. Bref, j'avais réservé cet hôtel un peu par hasard sans être sur de rien, j'en suis finalement charmé. merci à vous
vue au réveil ;-)
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Staff not friendly

This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

mark

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Mounia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

DANIEL LEONARDO

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was Amazing and wonderful.

The hotel was located less than 1 minute from the M1, amazing to goanywhere. The room clean and amenity was good. I will recommend this hotel and want to stay next time. I loved crepes on the breakfast menu.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE the location of this hotel. Johan from the front desk provided amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Audelia

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

Björn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024