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New Hotel Le Quai - Vieux Port

4.0 star property

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Photo gallery for New Hotel Le Quai - Vieux Port

Daily buffet breakfast (EUR 14 per person)
In-room safe, desk, laptop workspace, soundproofing
Front of property
City view from property
City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • Old Port of Marseille
    ‪7 min walk‬
  • Grand Port Maritime de Marseille
    ‪5 min drive‬
  • Velodrome Stadium
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪31 min drive‬

Room options

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room, Terrace

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Maisons du Monde Hôtel & Suites - Marseille Vieux Port

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is $205
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$232 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

New Hotel Le Quai - Vieux Port

4-star hotel in 1st Arrondissement
Along with a business center, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby.

New Hotel Le Quai - Vieux Port is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 1900
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 325 out of 1007 reviews
Rating 8 - Good. 468 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE the location of this hotel. Johan from the front desk provided amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Audelia

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

Björn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location.
Stayed 1 night in Sep 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Location and Top Room
We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel was beautiful, clean and modern with amazing windows, the staff was very friendly and helpful, and the location was absolutely perfect for exploring the heart of the city!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vasthi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful introduction to Marseille!
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Very close to the harbor and nice restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Abbey L

Liked: Cleanliness
Central, comfortable
Good hotel, very central. Clean and comfortable rooms 3 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not my preferred location
Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.
Stayed 1 night in Jul 2024

10/10 Excellent

Kabalan

Stayed 1 night in Jul 2024

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clayton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and right on the ocean. Very close to the metro and so many walkable places nearby!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ihab, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access all the activities and restaurants around the old port. Staff were very friendly and helpful. Room and bathroom were very spacious with lovely toiletries.
Stayed 3 nights in Jul 2024

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DONGHAI

Stayed 2 nights in Jun 2024