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Novotel Marseille Est Porte d'Aubagne

4.0 star property

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December 2024
January 2025

Photo gallery for Novotel Marseille Est Porte d'Aubagne

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Bar (on property)
Property entrance
Breakfast, lunch, dinner served; pool views

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
184 Avenue De Saint Menet, Marseille, Bouches-du-Rhone, 13011
  • Château de la Buzine
    19 min walk
  • French Foreign Legion Museum
    4 min drive
  • Le Dôme
    13 min drive
  • Aubagne (JAH)
    13 min drive

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, individually furnished, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Crowne Plaza Marseille Le Dome, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (189)
The price is $109
per night
$127 total
includes taxes & fees
Dec 7 - Dec 8
Crowne Plaza Marseille Le Dome, an IHG Hotel

About this property

Novotel Marseille Est Porte d'Aubagne

4-star hotel in 11th Arrondissement
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and an outdoor tennis court are onsite. Change of towels is available on request.
Novotel Marseille Est Porte d'Aubagne offers 77 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Marseille Est Porte d'Aubagne features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 2056 square feet (191 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Onsite uncovered self parking is complimentary.

Novotel Marseille Est Porte d'Aubagne is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Novotel cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel cafe

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Golf caddies
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Free crib
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,056 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25
  • Rollaway bed fee: EUR 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Marseille Est
Novotel Est Hotel Marseille
Novotel Est Marseille
Novotel Marseille Est
Novotel Marseille Est Hotel
Novotel Marseille
Novotel Marseille Est
Novotel Marseille Est Porte d'Aubagne Hotel
Novotel Marseille Est Porte d'Aubagne Marseille
Novotel Marseille Est Porte d'Aubagne Hotel Marseille

Novotel Marseille Est Porte d'Aubagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 74 out of 409 reviews" "
Rating 4 - Poor. 38 out of 409 reviews" "
Rating 2 - Terrible. 14 out of 409 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marie

Traveled with family and small children
Liked: Staff & service, amenities
The location was key for us so we were happy about that. Reception area is great with toys for the kids while you check in and out. The rooms are ok, very old furniture and amenities. The all hotel needs a renovation to keep charging those prices.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Nav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book it
This is not a 4* hotel, it is a budget hotel. It wasn't clean, it smelled, the decor was seriously out of date, staff unhelpful. I've stayed in better 2* places.
Stayed 1 night in Oct 2021

8/10 Good

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed longer than expected
We turned up to Marseille very late in the evening due to car trouble and didn’t have many options for accommodation. The staff were very accommodating and made our stay comfortable considering the current situation with COVID. Nice pool and clean rooms. Good enough that we booked a further 2 nights.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children enjoyed the swimming pool, table football and the tennis court. The restaurant was good - the young male waiter was fantastic, he never stopped moving around helping people! Parking was easy and had really good access to the national park between Casis and Marseille.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good breakfast. Friendly, helpful staff
Stayed 1 night in Dec 2018

10/10 Excellent

Gene, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good restaurant. Convenient and good food at reasonable prices. Room was good size.
Stayed 1 night in Oct 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing and very conventional
Hotel was amazing with very conventional bedroom and breakfast. Nothing too fancy and it is a bit off Marseille's city center (maybe 20 min drive) but since we had a car it was totally fine and great to commute to other places during our stay. It was very clean and very much well kept. Breakfast service was slightly a nuisance having to constantly ask for cutlery, plates, mugs, etc. but other than that, staff always attended to our request (with a slightly forced French smile).
Stayed 4 nights in Aug 2018

2/10 Terrible

Sajid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a complete and utter nightmare from start to end and I wish to put in a formal complaint!
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good but nothing to do near by without a car
Stayed 3 nights in Aug 2018

4/10 Poor

Yasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This hotel was disgusting. Smelled horrid and the service waste just miserable. The rooms had a thick layer of stucco on the inside of the walls and smelled like moist swim towels.
Stayed 1 night in Aug 2017

4/10 Poor

Michael, Seatle

Disliked: Cleanliness, property conditions & facilities, room comfort
Solid 2 star
The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season. The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure. The negatives: 1. Air Conditioning is barely functional. 2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is) 3. Sofa bed torn and uncomfortable. 4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed. 5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk. 6. there are NO SAFES IN THE ROOMS. 7. The breakfast is edible.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and out of date hotel.
Very old and out of date hotel. Can't believe it's a five star. Fridge didn't work. Extractor fan in toilet didn't work. Room smelled.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Convenient
Good choice fir one night in the area. Close to expressway and shopping centre

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax
It is a nice hotel with basic arrangements and recreation facilities. Very good if you are looking for relaxing. However it is away from city center.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very nice, comfortable hotel for a family.

10/10 Excellent

Al3x, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with special extras
Very convenient hotel near aubagne and just outside marseille. A few miles away from Marcel Pagnol's childhood village. Very friendly staff and gorgeous breakfast!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
tgis was an excellent hotel for our stopover after a 400+ mile journey from Italy to Spanish border.the 24 hour reception, secure carpark and resonable proximity to motorways for our next leg of our journey were reasons for our choice. The hotel was very clean and staff helpfull and friendly. We would stop here again, certainly as part of a longer journey.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel
Hotel staff are friendly and helpful.

8/10 Good

pat, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything you need
all under 1 roof no need to go out

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jerry Jeff.

Liked: Cleanliness, staff & service, room comfort
Well appointed, spacious,well run.
As above, Staff welcoming & helpful, bar/restuarant staff v.good, particuarly 'Seylvan' (hope that's correct spelling). Food & drink not more expensive than nearby restuarants & at least one v. good chef. Try he onglent of beef!. Handy for nearby east side of Marselles, Cassis etc. traffic a bit challenging in rush hours for a Brit in a hire car! Overall very happy.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Below average
Air -conditioner did not work thus room became extremely hot. Little or nothing was done to resolve the problem.Kid's bed frame was broken. Frigobar did not work. Have been in several other Novotel's but this was below my expectation. Hotel is advertised as being in Marseille but in reality it is far away in a neighboring town known as La Valentine. Without a car and with kids this can be a nightmare as public transport is almost inexistent. Nearest train station was La Penne Sur Heauvanne and it took ages to get to. Only great thing was the swimming pool and the restaurant. Restaurant service was fantastic with great meals.