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Sofitel Marseille Vieux Port

5.0 star property

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Photo gallery for Sofitel Marseille Vieux Port

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Food court
View from property
View from property
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet friendly
  • Gym

Explore the area

Map
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone, 13007
  • Old Port of Marseille
    ‪11 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪4 min drive‬
  • Grand Port Maritime de Marseille
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed, Balcony, View

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Fitness and Spa Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds (Fitness and Spa Access)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, View (Opera Suite)

Suite, 1 King Bed (Opera Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, View (Opera Suite)

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

Luxury Room, 1 Queen Bed (Fitness and Sofitel Spa) | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

  • 322 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

  • 376 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sofitel Marseille Vieux Port

5-star hotel in 7th Arrondissement
This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Sofitel Marseille Vieux Port features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Marseille Vieux Port is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Les Trois Forts - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Le Carré Bistromanie - This brasserie serves lunch and dinner. Open daily.
Le Dantès Skylounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 32 per night)
  • Valet parking on site (EUR 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 31 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Le Carré Bistromanie
  • Le Dantès Skylounge
  • Les Trois Forts

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to the spa facility is available by reservation only and subject to availability. Guests are required to reserve a time slot at the spa reception.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Self parking fee: EUR 32 per night
  • Valet parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Hotel Marseille Vieux Port
Sofitel Marseille Vieux Port
Marseille Sofitel
Sofitel Marseille Vieux-Port Hotel Marseille
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Marseille
Sofitel Marseille Vieux Port Hotel Marseille

Sofitel Marseille Vieux Port Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 733 reviews
Rating 8 - Good. 159 out of 733 reviews
Rating 6 - Okay. 51 out of 733 reviews
Rating 4 - Poor. 16 out of 733 reviews
Rating 2 - Terrible. 13 out of 733 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing view of the port from our room. It was a decent walk to the dining and shopping area. Everyone at the hotel was extremely nice and helpful. Only one little complaint was the water during our shower was a bit inconsistent-extremely hot back to normal. Overall ,we had a great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

ADOU MARC

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service and so clean. They surprise us all the time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lovely view of the old port as it is located down one of the sides. This location also means that it's quieter at night. The staff were very professional and courteous. The room was a good size; I enjoyed the balcony.

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, walking distance of restaurants and Old Port
Stayed 1 night in Oct 2024

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vlad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

H

Liked: Cleanliness, staff & service, amenities
The reason I didn't rate it high in cleanliness, The pool and the spa definitely need work. There were tiles missing in the spa. I don't think all of the Jets were working. It definitely doesn't look like the spot on the web page. And the outdoor pool had slime all around the water line. I didn't go in because it didn't look like they clean it on a regular basis. In my room the skirt to the bed had spots on it, but the actual bed and sheets were perfectly clean. The bathroom seemed very clean and the towels were amazing!! I was unaware of a deposit required for each night even though I had paid for my room in full. So that was a bit of a surprise and I'm still waiting for the refund on that. The breakfasts were delicious. And the portions for room service are huge!! The food was really good. I had a view of the port with my own terrace. The terrace had two lounge chairs and room for a breakfast table and chairs. That was a nice plus! Overall, it was a really fantastic experience. There was a gentleman that helped me with dinner reservations. Unfortunately, I don't remember his name but he was very helpful and kind and his reservation recommendation was spot on. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I think this hotel is not good for high class visitors but it was acceptable level for general people.
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back
Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the Sofitel
Stayed 1 night in Jun 2024

10/10 Excellent

cheung

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 star hotel, super service
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are amazing but the “upgrade” they sold us was to a very noisy side of the hotel. We didn’t sleep - it was loud until 5am
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the old port and walkable to restaurants and shops
Stayed 4 nights in Jun 2024

8/10 Good

Laurel

Traveled with family
Not really a 5 star hotel. The main restaurant was fully booked the first night we were there and closed the next two nights. The bar menu was good, but not available on one night. One of our rooms experienced a flood in the shower where the drain was clogged with an incredible amount of hair. Water actually leaked into the next room. No bellman, and lack of expected 5 star service. Other than that, the rooms were comfortable and the location was good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Great unobtrusive service. Will stay there again next time I come to Marseilles
Stayed 2 nights in May 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Excellent hotel, Anna on reception is superb. Greg
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Not great for seniors
Stayed 3 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael S

Stayed 9 nights in Feb 2024