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Red Roof Inn Martinsburg

2.0 star property

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Photo gallery for Red Roof Inn Martinsburg

Lobby lounge
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, iron/ironing board, rollaway beds
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
209 Viking Way, Exit 13 off I-81, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪16 min walk‬
  • Apollo Civic Theatre
    ‪3 min drive‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed with Sofa bed (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Smoke Free)

Deluxe Room, 1 Queen Bed, Accessible (Smoke Free) | Desk, blackout drapes, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, iron/ironing board, rollaway beds

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | Desk, blackout drapes, iron/ironing board, rollaway beds

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Quality Inn & Suites

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (736)
The price is $68
per night
$76 total
includes taxes & fees
Mar 15 - Mar 16
Quality Inn & Suites

About this property

Red Roof Inn Martinsburg

Martinsburg hotel with free in-room WiFi
A 24-hour business center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Red Roof Inn Martinsburg offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Red Roof Inn Martinsburg is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Martinsburg
Days Inn Wyndham Martinsburg Hotel
Days Inn Martinsburg Hotel
Martinsburg Days Inn
Days Inn Wyndham Martinsburg
Red Roof Inn Martinsburg Hotel
Days Inn by Wyndham Martinsburg
Red Roof Inn Martinsburg Martinsburg
Red Roof Inn Martinsburg Hotel Martinsburg

Red Roof Inn Martinsburg Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 879 reviews
Rating 8 - Good. 237 out of 879 reviews
Rating 6 - Okay. 219 out of 879 reviews
Rating 4 - Poor. 140 out of 879 reviews
Rating 2 - Terrible. 134 out of 879 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Traveled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
I paid for a king accessible room. The staff was very accommodating and even assisted me and my luggage to my room. I was taken to the furthest room on the end. When I got into the bathroom, there was a corner of the wall near the sink and bathroom and it looked like it was undergoing repairs. I thought, ok, use the wall. Then I took a shower. No bar in the tub? I had just finished rinsing when the handle fell off and landed in the tub!! I yanked back the curtain and bumped my hand on something metal. I pulled the curtain in the opposite direction and found the safety bar AND a sign warning me to place a mat on the tub to prevent falls. How was I to know to lift the entire curtain to search for hidden accessories? I finally got settled into bed, grabbed the remote...didn’t work. Had to get up, got down to the desk. Got up a 2:30 to pee. Watched a cockroach scurry across the bathroom floor towards the bed. Yup. I asked about the "handicap accessible room." I was told that since the elevator was broke, they thought they would give me a more accesible room to get to. (All the handicap ♿️ rooms are on the second floor). I said it would have been nice to inform me. That staff member that night did apologize. The next morning, as I was leaving, I stopped at the desk and spoke with a gentleman and told him I was extremely unhappy with my stay and why. He replied, "I'll let management know." I never heard from anyone.
Stayed 1 night in Nov 2024

8/10 Good

Nona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Nov 2024

4/10 Poor

LARRY

Disliked: Property conditions & facilities, room comfort
Hotel from Hell
This was one of the worst Hotels we have ever stayed at , The The room did not not a any chairs to sit like the web site showed. The bed sheets have hole in them, the was little to no lighting in the bathroom . the door to the room had a large gap all the way around the the you could see in the hall way through the crack. there was what seemed to be a lot of homeless people hanging around the hotel . At night it was loud and the room next to ours played the tv loud all night. buy for this place was a dump
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Good service but poor hotel quality
Hotel had good customer service but terrible quality. The sheets had stains all over them. The floors looked like they hadn’t been swept between people. Your feet looked black after walking around and that’s due the fact that it didn’t look like it had been mopped in weeks. The hotel needs updating as well. Our room had outside doors and they did not seal. The door frame was falling apart and so was the walls around it. The ac smelled like mildew and didn’t blow very high at all at first. Upon showering I could see streaks of what looked like a man’s beard trimming on the shower walls. This place needs some better upkeep and could use some remodeling or at least fix the issues in the rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

4/10 Poor

Alicia

Stayed 1 night in Oct 2024

8/10 Good

Alfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kennedy

Stayed 2 nights in Sep 2024

4/10 Poor

STACEY L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient off highway, easy online check in but computer took a while once we arrived in lobby. Front desk staff was friendly and helpful. Our room was dirty. 2 double beds, one was ok. The other mattress cover was disgusting. Blood and other gross stains all over it. We wouldnt even sit on that bed. There were tufts of hair all over the floor and just dirty in general. There was no remote for the tv and had to get one from front desk.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACHES
Stayed 1 night in Sep 2024

4/10 Poor

Fabz D

Stayed 1 night in Aug 2024

10/10 Excellent

Joohong

Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Other than that, yuck.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Stayed 1 night in Aug 2024

8/10 Good

william

Traveled with family
Liked: Cleanliness
Door had damage. Gap around door you could see thru. Bathroom door had a whole in it the size of a fist.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place to stay. Had no problem booking. Cheap. Slept, left. Not a place for everyone. You may have to have a tolerance for colorful people.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better places I’ve stayed at. Clean and comfortable and the checkin was quick and easy. I’ll stay here again next time I’m in town.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Gus

Disliked: Cleanliness, amenities, property conditions & facilities
room smelled moldy I ended up getting sick and had to shorten my vacation
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room with bugs in the windows and floors not mopped
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to have a room.
Stayed 1 night in Aug 2024

6/10 Okay

Cindy

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
…
Stayed 1 night in Aug 2024

2/10 Terrible

Milt, Weirton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows on the beds had hair on them and sheets on one of the beds looked blood stained. The security on the property was lax and there were some undesirables hanging out around the area that made one feel unsafe. There were many other notable things that were negative about the property. I'd be glad to send some photographs of some of the things mentioned.
Stayed 3 nights in Jul 2024