Hilton Garden Inn Martinsburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Martinsburg

Lobby
Breakfast (USD 10.95 per person)
Meeting facility
Room, 1 King Bed, Accessible (Roll-in Shower) | In-room safe, individually decorated, individually furnished, desk
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
65 Priority Drive, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪18 min walk‬
  • Wonderment Puppet Theater
    ‪3 min drive‬
  • Triple Brick Museum
    ‪4 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Martinsburg

3-star Martinsburg hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Martinsburg offers 111 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include designer toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Martinsburg features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Breakfast is available for a surcharge each morning.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee: USD 10.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 10.95 for adults and USD 10.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Martinsburg
Hilton Martinsburg Martinsburg
Hilton Garden Inn Martinsburg Hotel
Hilton Garden Inn Martinsburg Martinsburg
Hilton Garden Inn Martinsburg Hotel Martinsburg

Hilton Garden Inn Martinsburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 450 out of 623 reviews" "
Rating 8 - Good. 109 out of 623 reviews" "
Rating 6 - Okay. 35 out of 623 reviews" "
Rating 4 - Poor. 17 out of 623 reviews" "
Rating 2 - Terrible. 12 out of 623 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Ernest

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Expected better
We were given a handicap room, not needed. There was blood on one of the toilet rolls. Those two things weren’t the worst part. The bed was terrible. Not supporting us and sagging. We are not big people either, both weigh about 180 lbs. The pillows were very good but the bed is the most important and was the worst we ever found in a hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

4/10 Poor

LESLIE

Traveled with family
Disliked: Cleanliness, staff & service
Disappointed
Not happy with the coffee station downstairs. First morning of our stay the coffee was ice cold. The next morning there was no coffee at all. Both days we had to go across the road to the Royal Farms. Also, our comforter looked like it was stained with blood! For the amount of times I have stayed here, it’s very disappointing.
Stayed 3 nights in Oct 2024

4/10 Poor

Wayne, Fayetteville

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
No one at the desk when we went to check in nor check out. Site listed a free breakfast which is very common at many hotels these days however this one was far from free. Buffet was $12.50. Or you could order entrees for like $10. Even yogurt was like $9. All that was free was if you went to the self serve coffee pots. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well taken care of and the staff is friendly. The breakfast was delicious
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Martinsburg site. The bed and room were very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful
The front was awesome. I especially loved the glass shower
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, well located. Nice SAMSUNG TV!
Stayed 2 nights in Sep 2024

6/10 Okay

LaKenisha

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is great, especially the employees at the reception desk! One small suggestion is to provide the folding luggage stand in all rooms. It was available upon special request but feel that it should be present regardless.
Stayed 3 nights in Sep 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the snack shop downstairs. Also they have a bar in the hotel. The breakfast was great! My husband got the buffet breakfast and it was $13.50 I believe. They also have a menu where you can separately order and pay for breakfast. My husband said the food was great! Our waitress was nice and well informed. I paid in advance for the “snack” room and also for breakfast on Expedia. And it was worth it! We had KitKats, skinny pop, lays chips, a slim Jim/cheese pack, a protein bar, a small bag of peanuts, 2 vitamin waters, 2 sodas (that you can exchange at the lobby if you don’t like the type- I went and got Coke instead of the sprite and diet,) also there was the standard 2 water bottles for the Keurig sitting out at room temp., and 2 waters in the fridge. The lobby is clean and beautiful. It also one of the nicest parts of Martinsburg (coming from someone who grew up in the area.) you could walk to Logan’s Roadhouse and the shops in The Commons. Also this hotel is very new. It’s maybe 8 years old, so everything is very modern and sleek. The blonde girl who worked the front desk was wonderful. She deserves a RAISE. My husband commented on how polite and knowledgeable she was- he thought about offering her a job. Pay her right, or you may lose her! lol. The beds and pillows were SO comfy. I’m a side sleeper and my shoulder didn’t hurt when I woke up. The soap they use is really great in the showers. They do have blow dryers & a very nice closet. Overall, wonderful stay!
Stayed 1 night in Sep 2024

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities
Tub did not drain. I Responded to a text identifying the problem and it still was not fixed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Driver

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great staff close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everyone that works here is so friendly! Excellent staff. The hotel is in good shape. We have stayed here before and would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn, Rome

Traveled with family
Liked: Cleanliness
Very friendly and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness
Perfect place for travelers!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2024

10/10 Excellent

Sundie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy convenient location. Enjoyed the Shepherdstown and Harper’s Ferry areas.
Stayed 2 nights in Aug 2024