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Holiday Inn Express Charles Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charles Town by IHG

Rooftop terrace
Free buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
$107
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Place, Hollywood Casino at Charles Town Races
    ‪14 min walk‬
  • Place, Appalachian Trail Conservancy Headquarters
    ‪11 min drive‬
  • Place, Harpers Ferry National Historical Park
    ‪11 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible

Room amenity

Standard Room, Accessible

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Reception
Hampton Inn & Suites Charles Town
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  • Parking included
4.7 out of 5, Exceptional, 1,006 reviews
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town by IHG

Charles Town hotel close to Hollywood Casino at Charles Town Races
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Holiday Inn Express Charles Town by IHG offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Charles Town by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Charles Town by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Reviews

Holiday Inn Express Charles Town by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

Reviews

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were incredible. Clean, spacious rooms. Loved that they made our special requests work. Nice complimentary breakfast. Cleaning staff were friendly. All around, great place, great stay.
Stayed 1 night in Aug 2025

8/10 Good

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worthwhile chain

worth the price, clean, excellent breakfast-
Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were great!! The breakfast was excellent!! The hotel was nice and clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Our family met us here and we toured Harpers Ferry together. The hotel was wonderful. Comfortable, spacious and clean room, good breakfast, great location. We highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, clean, beds comfortable, great shower
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great casino stay

Perfect location for a trip to the casino. Staff was wonderful and breakfast was great!
Stayed 2 nights in Jul 2025

8/10 Good

Vitalis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to highway and Hollywood casino.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this location was the friendliest staff I have ever encountered
Celebrating 21st birthday
Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

MARC, Damascus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Pam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with family
Bathroom tile was broken. No curtains in window-room was bright entire night-could not get to sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Teri

Traveled with partner
Liked: Amenities
Very nice room great pool good shuttle service
Stayed 1 night in Jul 2025

8/10 Good

Jill, Aubrey

Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

Check in clerk was very professional in all aspects. The room was very clean and quiet. The only negative aspect is that the A/C unit was quite loud, turned it off at 1am and could hear A/C units in other rooms. Breakfast had a large selection of items with an attendant that kept everything stocked. Check out clerk was very unprofessional and appeared she just woke up and did not want to be there. Better value than hotels closer to the casino/racetrack, will stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay again

Awesome! Clean, great complimentary breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Super friendly and helpful front desk staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly A.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Natoka

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is out of date. When we entered our room there was a musty smell. The furniture is old. The room was outdated. When we turned the water on to shower there was a high pitch squeal the entire time. The tv had to be no more than 30 inches. Very small. I would not recommend or return until there until some major updates done
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025