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Holiday Inn Express Charles Town, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charles Town, an IHG Hotel

Rooftop terrace
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    16 min walk
  • IHOP
    5 min walk
  • Martinsburg Station
    17 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    43 min drive

Room options

View all photos for Room, Accessible, Non Smoking

Room amenity

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

Room amenity

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room amenity

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room amenity

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Charles Town

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1002)
The price is $127
per night
$142 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town, an IHG Hotel

Charles Town hotel close to Hollywood Casino at Charles Town Races
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Charles Town, an IHG Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Charles Town, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Charles Town, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pleasant and breakfast was delicious i loved the free shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Stayed 1 night in Aug 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Clean room with comfy bed. Five stars!
Stayed 1 night in Sep 2024

10/10 Excellent

Tom, Sheridan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mall area and restaurants, yet a quiet hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Staff super nice.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the HIE while in town for a show at Charles Town Casino. Exceptional customer service. Very clean which is a huge must for me. Very convenient to the casino area.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay. Friendly atmosphere and helpful staff. Like the transportation to the casino.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially satisfied with the workers. We were only on an over night, but I can’t even say how many people that said something nice to me. Whether it be good evening ,good morning, hello or have a nice day. Nice friendly environment. Great job Holiday Inn workers. It was noticed and appreciated.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the staff was great would recommend them to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

María José

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with extremely pleasant working staff. Everyone who worked there always said "hello" or asked how everything was going. Breakfast was also very nice. We stayed for 2 nights and enjoyed it very much. Pool was a bonus!
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were excellent. Property seems to have some issues with moisture/water that causes the rooms to have a musty smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and clean
Stayed 1 night in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The people were friendly and helpful, the breakfast was delicious and we liked the free rides.
Stayed 1 night in Aug 2024

4/10 Poor

LeAnn, Oklahoma City

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No smart TV so we couldn't cast from our computer. Channel list only--no guide. Asked for additional blanket and were told they didn't have any. Asked if we could have comforter from empty room and were told they were full. They were definitely not full as there were very few cars in the parking lot. We were asked upon arrival if we were IHG members. We said we weren't, and he signed us up. We WON'T be using it!
Stayed 1 night in Aug 2024

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to chain restaurants, clean, front desk helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024