Home2 Suites by Hilton Charles Town

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Charles Town

Terrace/patio
Exterior
Full-size fridge, microwave, dishwasher, coffee/tea maker
In-room safe, desk, blackout drapes, iron/ironing board
Studio, 2 Queen Beds, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
70 Jefferson Crossing Way, Charles Town, WV, 25414
  • Hollywood Casino at Charles Town Races
    16 min walk
  • Jefferson Medical Center
    2 min drive
  • Old Opera House
    3 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    44 min drive

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Charles Town

3-star Charles Town hotel close to Hollywood Casino at Charles Town Races
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Home2 Suites by Hilton Charles Town offers 91 accommodations with iPod docking stations and laptop-compatible safes. Accommodations are furnished with queen sofa beds. 42-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Home2 Suites by Hilton Charles Town features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Home2 Suites by Hilton Charles Town has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Charles Town Aparthotel Ranson
Home2 Suites Hilton Charles Town Aparthotel
Home2 Suites Hilton Charles Town Ranson
Home2 Suites Hilton Charles Town
2 Suites Hilton Charles Town
Home2 Suites by Hilton Charles Town Hotel
Home2 Suites by Hilton Charles Town Charles Town
Home2 Suites by Hilton Charles Town Hotel Charles Town

Home2 Suites by Hilton Charles Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 596 out of 700 reviews" "
Rating 8 - Good. 83 out of 700 reviews" "
Rating 6 - Okay. 10 out of 700 reviews" "
Rating 4 - Poor. 4 out of 700 reviews" "
Rating 2 - Terrible. 7 out of 700 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Breakfast was good. The hotel was close to Harpers Ferry visitors center.
Stayed 3 nights in Sep 2024

10/10 Excellent

Farley

Stayed 3 nights in Aug 2024

8/10 Good

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was spacious and very comfortable and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Stayed 2 nights in Aug 2024

6/10 Okay

Chad

Stayed 2 nights in Aug 2024

8/10 Good

Fay W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters and I enjoyed our four night stay. The staff were very friendly and accommodating. Easily accessible to visiting around DC and Harper’s Ferry.
Stayed 4 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure what number value will be assigned by the ratings above, but my opinion is 7/10. I had two material complaints. First, a musty/moldy smell emanated from the bathroom the whole time. Second, hot breakfast wasn't available until after 9 -- the stated end time for breakfast -- on our last day. Everything else was fine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location-I’ll definitely be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Joan, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay here again
The room was Huge. Any employee we interacted from check-in to check-out was very friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Nice kitchen area. Very clean over all.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room layout. And check-in was a breeze.
Stayed 1 night in Aug 2024

10/10 Excellent

Leane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Chaim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was good absolutely amazing
Stayed 3 nights in Jul 2024

6/10 Okay

Carol L, Pittsgrove

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked a 3 day/ 2 night stay. The pool was closed for our entire stay, wifi was nonexistent, and the first morning we went to breakfast there wasn’t any hot options as they were shortstaffed. So pretty much all the amenities offered were not available to us during our stay. When asked how our stay was at checkout I let them know how dissatisfied I was with the lack of amenities. He offered to comp one night stay. The receipt he gave me showed were they took a night off, but once I got home and checked my bank account no discount was ever given. The positive side to our stay was that the staff, when available, we’re very nice. The rooms were clean and the area was nice. The beds were average.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Room was very nice. Slept great. Breakfast was good. Bathroom clean. Desk people helpful and really nice. Very nice stay. 5 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well run
Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Traveled with partner
Very clean comfy bed and good ac!
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 2 nights in Jul 2024

8/10 Good

Kathleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
The place was great as usual for an H2 ( where we always stay), the only downside was there was an issue with the bed frame that the front desk didn’t know how to get fixed after speaking to them on 3 different occasions. My daughter hurt herself on the metal sticking out. But the beds were comfortable and they had allot of perks for summer family travel.
Stayed 1 night in Jul 2024