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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1937 Short Road, Kearneysville, WV, 25430
  • Shepherd University
    ‪11 min drive‬
  • Hollywood Casino at Charles Town Races
    ‪12 min drive‬
  • Harpers Ferry National Historical Park
    ‪21 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Suite, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $71
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$81 total
includes taxes & fees
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About this property

Quality Inn & Suites

Kearneysville hotel with free breakfast
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Inn & Suites offers 76 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels.

This Kearneysville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Quality Inn & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 10 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 740 reviews
Rating 8 - Good. 225 out of 740 reviews
Rating 6 - Okay. 151 out of 740 reviews
Rating 4 - Poor. 88 out of 740 reviews
Rating 2 - Terrible. 79 out of 740 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
Stayed 2 nights in Dec 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, budget-friendly with minor glitches
My room was clean, but there were some problems. I had looked forward to using the jacuzzi in the room, but it was non-functional. I would have appreciated knowing that before I tried to use it. The heating register was incredibly noisy - I had to turn it of in order to sleep. On the bright side - breakfast was good and the front desk person, Jennifer, was amazing!
Stayed 1 night in Nov 2024

4/10 Poor

Kenneth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet clogged strong smell
Stayed 1 night in Dec 2024

10/10 Excellent

Teressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rashard

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had mold and the toilet was clogged the entire stay
Stayed 3 nights in Nov 2024

4/10 Poor

Kenneth

Traveled with partner
The motel needed some work. The inside hasn’t been maintained and was dirty. They offer a complimentary breakfast from 7am-10am, however, my wife and I managed to get eggs,sausage,and waffles around 8am around 6-8 people weren’t able to get those items or even cream for their coffee. No one was available to replenish anything. The trash cans were full and falling on the floor. I informed the lady at the front desk and she left her post to come in to try to fix the problem. We left before anyone else could eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Teressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 1 night in Oct 2024

8/10 Good

Mary

Stayed 2 nights in Oct 2024

10/10 Excellent

Rose

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
Room was nice, reasonable price.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not to bad could use a little work like drain in the tub. But all an all not bad
Stayed 4 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Monica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very strong mildew odor in hallways and room i had to buy a candle and freshener to be comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QI
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was greT
Stayed 1 night in Sep 2024

4/10 Poor

David

Was very disappointed in my stay. They had permanent residents there that hung out in front & smoked. Had to walk through the smoke to get into lobby. They had dog's in the room next to us that barked at time's during the night & everytime the owners would leave the room. Breakfast through the week was nothing good at all & milk was warm.Lady clerk was rude when we asked for more toilet paper & towels. She acted like it was an inconvenience for her to get them for me.Breakfast wasn't bad on the weekends. Nevertheless we'll probably not stay there again, unless there's nothing else available. VERY DISAPPOINTED!!!!!!!
Stayed 4 nights in Sep 2024

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities
The floor I was on had a skunk smell. Hotel needs updating.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Traveled with partner
Liked: Cleanliness
Our hot water ran the entire time we were there. It was loud. The building was a little on the loud side. There appeared to be "residents". I wish them well but I wanted a more "uplifting" atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was old and needed updating. I went to desk to ask someone to come and fix my phone. No one came. Musty smell in the bathroom. Didn't realize dogs were allowed and I am allergic to dogs. I stayed 1 night but had gone to front desk a few hours after ckin to say that I will be leaving tomorrow and only staying 1 night and not 2. I was charged an early leaving fee. What the?
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Stayed 2 nights in Aug 2024

4/10 Poor

Ferrell

Stayed 1 night in May 2024

8/10 Good

mike

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024