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The Knolls

2.0 star property

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Photo gallery for The Knolls

Comfort Room | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated
Front of property
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
16 Needy Rd, Martinsburg, WV, 25405
  • For the Kids, By George Children's Museum
    ‪8 min drive‬
  • Martinsburg Mall
    ‪9 min drive‬
  • Hollywood Casino at Charles Town Races
    ‪14 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪12 min drive‬

Room options

View all photos for Town & Country, 1 queen bed

Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Town & Country, 1 queen bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, memory foam beds, individually decorated

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Boho, 1 queen bed

Boho, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Boho, 1 queen bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Boho, 1 queen bed

Boho, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Boho, 1 queen bed

  • Sleeps 2
  • 1 Queen Bed

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May 6 - May 7
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About this property

The Knolls

Martinsburg motel with in-room kitchenettes
This smoke-free motel features free self parking. Weekly housekeeping is available.
The Knolls offers 10 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Martinsburg motel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels. Housekeeping is provided weekly.

Limited complimentary onsite parking is available on a first-come, first-served basis.

The Knolls is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Knolls Motel
The Knolls Martinsburg
The Knolls Motel Martinsburg

The Knolls Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 67 reviews
Rating 8 - Good. 9 out of 67 reviews
Rating 6 - Okay. 0 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Carl

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very poor experience. Super bright outside security flood light swamps the room in light at night. Only cheap blinds on the window so nothing can be done, requiring me to go buy an eye mask. It’s so bright it casts shadows in the room and I could read the time on the wall clock. A/C heater is very loud and cycles on and off all night so bring ear plugs. In the morning I hoped to shower but even after running the water in the shower and sink for 5 minutes there was still no hot water. Bathroom is the size of my RV’s bathroom. There is no closet, ironing board or desk. Only furniture worth mentioning is the bed and one chair. There are 10 pillows on the bed (6 are decorator pillows) and the only place to put them other than on the floor is on the only chair in the room. Guests are required to read a 3 ring binder of rules then send a text message to confirm you agree to them. If you don’t follow all of them there is a $50 fine. Before checkout guests must follow a list which includes bagging all trash then taking it to the end of the driveway and putting it in a trash can. Additionally, guests must strip the bed and put the sheets and any used towels in a hamper. Advertised price was $92 per night but additional fees and taxes take the price to about $150 per night. There is nothing of note nearby so guests must drive everywhere so I will be staying elsewhere next time. I rarely write reviews but this time I felt it was necessary.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Very comfortable room, if a little small. Service was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, staff was extremely helpful. Small but just enough for two people, clean. Well lit parking and right at your room so felt safer than some of the hotels I've stayed in where you are carrying your belongings across parking lots. Will definitely be back, it was just right for a beautiful weekend visiting close by Harper's Ferry and Shepherdstown. Can't wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, room comfort

Boho charm

The Knoll was a fantastic get away, the room was as expected and beyond clean, they are small rooms but believe me it was a a hidden gem and a great getaway. The owners did an amazing job revamping this place and I believe all the rooms have their own theme. Ours was Boho, I fell in love with its charm and character. It was vey quite and no stress, I would recommend this highly for a couples get away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful host & place

Let me say this. Ms.Debbie the host was super awesome. She stayed in contact with me as soon as I checked in & out.. I recommend this place anybody. Literally close to everything. I love the peace and quiet. I will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice frig..kitchen sink..
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The Knolls was a really nice alternative to a hotel. The price was excellent and the service was top notch.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at an incredible price

Great place to stay in the Martinsburg area. The rooms were tastefully decorated and comfortable. We also appreciated the complimentary snacks and bottled water available in the room. We would absolutely stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the appointment of the room, the bottles of water in the fridge, ice tray, Keurig and pods, individual size SNACKS, toiletries in tubes, a travel size deodorant, and a sealed toothbrush. Newly remodeled. The owner used the last 4 digits of my phone number for easy-to-use electronic door lock. Quiet location, near a 7-11 with gasoline and a friendly bar that serves excellent burgers. I would stay there again. Close to other towns, specifically Shepherdstown, my daytime destination.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but nice.

The Knolls is an old motel that has been refurbished and updated. It has modern conveniences in a small space. The shower for someone of even some size is very tight. The proprietor is very solicitous and was extremely understanding when I had to cut my visit short.
Stayed 2 nights in Jul 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

jaidyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super cute and friendly for couples traveling. Only problem we really had was with the Wi-Fi connection at night time losing its connection and the tv not working due to this but overall great stay would stay again!
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property for an affordable price with everything you need for a short stay. The property is clean, well kept, updated, stylish, and comfortable. The host is incredibly accommodating and provided most necessities you would need if you happened to forget to pack one. I will be staying at this property for any return trips to Martinsburg, WV from now on.
Stayed 2 nights in May 2024