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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Room, 2 Queen Beds | Free WiFi, bed sheets
Lobby
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Adam Stephen House
    ‪3 min drive‬
  • For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Bathroom shower

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Martinsburg

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (677)
$128 nightly
The price is $128 total
includes taxes & fees
Hilton Garden Inn Martinsburg

About this property

Tru By Hilton Martinsburg

Martinsburg hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Martinsburg hotel also offers a fitness center, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Martinsburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 263 reviews
Rating 8 - Good. 37 out of 263 reviews
Rating 6 - Okay. 13 out of 263 reviews
Rating 4 - Poor. 1 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at Tru
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a minute away from all the restaurants and shopping, but tucked away so that it didn't seem like I was in a busy/congested area. Staff was excellent! They were friendly and very helpful. Would definitely stay here again!
Stayed 1 night in Apr 2025

8/10 Good

laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room and clean but missed having a coffee maker in room Also lack and placement of outlets
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Bed was comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The staff was great. I take exception to Hilton wanting to charge people for WiFi. They give you 7 days free but now if I want to stay at a Hilton I’ll have to pay for WiFi. Guess that’s my last stay with Hilton.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Corrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. looks clean and safe. Staff was nice.
Stayed 1 night in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Successful Stay

We were on a one-night stay on our way South. The hotel was clean, our reception was great. It is a unique hotel, very new modern style, no closet but an exposed rack for courts and all. Beds and room were clean and comfortable. Breakfast was good, coffee was strong and hot. A very successful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

marcus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new construction. Clean rooms and decent decor.
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great accommodations

The accommodations and check in staff were incredible. But I left behind some clothing and was told no one found my belongings. My fault for leaving it behind but their fault for not giving it back to me.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Farhad

Stayed 1 night in Mar 2025

10/10 Excellent

Alan L, Wellton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time trying out the Hilton “TRU” variety. Overall excellent experience. Clean with a modern flair. Beds were very nice. Rooms was on the smaller side, but excellent overall. Shower was outstanding. Great water pressure and liked the walk-in glass shower. Definitely will use this brand again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay at the Hilton Tru. So many dining options nearby and super convenient to I 81. Thanks :)
Stayed 1 night in Mar 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jane

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan, Asbury

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025