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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Room, 2 Queen Beds | Blackout drapes, iron/ironing board, travel crib, free WiFi
Exterior
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi
$103
includes taxes & fees
Dec 6 - Dec 7

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Apollo Civic Theatre
    ‪4 min drive‬
  • Place, Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout drapes, iron/ironing board, travel crib, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout drapes, iron/ironing board, travel crib, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Bathroom shower

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Blackout drapes, iron/ironing board, travel crib, free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

View all photos for King Room With Roll-in Shower-Mobility Accessible

Blackout drapes, iron/ironing board, travel crib, free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

Blackout drapes, iron/ironing board, travel crib, free WiFi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

View all photos for King Room-Hearing Accessible

Blackout drapes, iron/ironing board, travel crib, free WiFi

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Room With Two Queen Beds-Hearing Accessible

Blackout drapes, iron/ironing board, travel crib, free WiFi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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About this property

Tru By Hilton Martinsburg

Martinsburg hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Martinsburg hotel also offers a fitness center, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Martinsburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 299 out of 385 reviews
Rating 8 - Good. 56 out of 385 reviews
Rating 6 - Okay. 19 out of 385 reviews
Rating 4 - Poor. 3 out of 385 reviews
Rating 2 - Terrible. 8 out of 385 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mirza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were late in check in. We booked 4 rooms and we were told at the reception that we only booked 2 rooms. We had no other options to book two rooms rooms at higher price.
Stayed 1 night in Aug 2025

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stayed here for 4 nights on a business in the area. The hotel was great, new, and clean. It was also near to food options which was very helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Aug 2025

10/10 Excellent

ali

Stayed 9 nights in Aug 2025

4/10 Poor

Kevon

Stayed 1 night in Aug 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean hotel. Close to shopping and restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop! The room was spacious and clean. Beds were comfortable, room was very modern and well-designed. Breakfast had nice options, and the lobby was very nice. Amazing, especially for the price!
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zoran

Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice stay at the Tru by Hilton. The staff are friendly and efficient, the the hotel is modern and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

James A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was new, clean and colorful. New gym equipment. Nice breakfast with automatic pancake machine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Definitely will use again. Very spacious, cheerful and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern facilities. Staff are excellent.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very relaxing, comfortable, and clean. The staff was also super friendly and welcoming.
Stayed 3 nights in Aug 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, newer and bed so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

cyndi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Demetria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful. The room clean and spacious. The halls were where there was enough space for people to get threw.
Stayed 2 nights in Aug 2025

8/10 Good

Shiella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Kim

Stayed 2 nights in Jul 2025

8/10 Good

Eyyup, arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 7 nights in Jul 2025