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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Lobby
Exterior
Lobby
Room, 2 Queen Beds | Free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪4 min walk‬
  • Triple Brick Museum
    ‪3 min drive‬
  • Adam Stephen House
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Towels

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Martinsburg, WV

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, (388)
The price is $122
per night
$138 total
includes taxes & fees
Mar 15 - Mar 16
Home2 Suites by Hilton Martinsburg, WV

About this property

Tru By Hilton Martinsburg

Martinsburg hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Martinsburg hotel also offers a fitness center, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Martinsburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 108 reviews
Rating 8 - Good. 10 out of 108 reviews
Rating 6 - Okay. 5 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues yet, accommodating
We had asked for a handicap room for my disabled father, but they informed me they were having shower issues in the bathrooms of the handicap assessable rooms. But they were very accommodating to getting me a room that was close to the elevator and close to the exits
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the outside area with the fire pit.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Stayed 2 nights in Nov 2024

10/10 Excellent

Gonzalo

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families with pets right off of I-81 with plenty of food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Will

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty sure this is a brand new property! super clean. had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

martin

Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Option to eat in in a pleasant surrounding. Even could get a beer ! Truly a relaxing atmosphere after a long day of driving !
Stayed 1 night in Nov 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it!
Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Stayed 1 night in Oct 2024

8/10 Good

David John

Liked: Cleanliness, staff & service, property conditions & facilities
only negative is entrance isnt well defined.
Stayed 1 night in Nov 2024

6/10 Okay

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. A lot of doors slamming late at night and people being loud above and beside our room.
Stayed 1 night in Nov 2024

2/10 Terrible

justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice lady checked us in!
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler
Incredibly nosy as they have rooms above their public balcony.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean contemporary vibe. Everything we needed for a night’s stay. Breakfast was the only area that really needs improvement. It was the standard offering but not great quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
New building, quiet, clean room! Recommend!
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After we had settled in to our room. We realized a breaker had blown and we didn't have electricity in parts of our room. The desk clerk was attentive and responsive. We did get the night comped. Changing rooms is a hassle and I would recommend that staff check that rooms are operating as expected before guests arrive. Also, the EV stations are poor quality and could be upgraded. We were happy with the staff and their willingness to assist us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024