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Tru By Hilton Martinsburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Exterior
Lobby
Lobby
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    4 min walk
  • Triple Brick Museum
    3 min drive
  • Adam Stephen House
    3 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    11 min drive

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Towels

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Martinsburg, WV

Pool
Breakfast included
Pet friendly
Parking included
4.9 out of 5, Exceptional, (344)
The price is $136
per night
$154 total
includes taxes & fees
Dec 10 - Dec 11
Home2 Suites by Hilton Martinsburg, WV

About this property

Tru By Hilton Martinsburg

Martinsburg hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Martinsburg hotel also offers a fitness center, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Martinsburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 66 reviews" "
Rating 8 - Good. 5 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, free parking, location easy to access and great place for teens that welcomes fun in the lobby!
Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

DEBBIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff friendly, very clean & quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here!
I can’t say enough how much I love this chain! The design is so functional, with a shelf above the counter in the bathroom, gorgeous showers including a small footrest for shaving, USB-A and C built into the bedside outlet, and USB-A in the alarm clock. There are hooks at the entrance for hanging, so much better than hangers. All staff are super friendly and helpful! Breakfast was good, I wished there were a few more options (need bacon!) and yogurt flavours. There is complimentary coffee/tea/hot chocolate always available and they have a little shop around the front desk with tons of options for snacks and toiletries. The main level is bright and inviting, and there are board games, a pool table, and magazines available and I’m told the staff will play with guests :) There is lots of comfortable seating and tables, and many seats have outlets built into them. There is a board with recommendations of things to do in the area. The whole space was super clean, my only little complaint was the room floor, when I got out of the shower and stepped onto the tile it was clear they could use some extra TLC as the water from my feet was immediately dirty. The shower drain is also super loud. The bathroom products are heavily scented, so just be aware if you have sensitivities. I like it, but would prefer unscented lotion. Overall it was an amazing stay in line with my previous experiences with this chain and I highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price. Great shower with safty bar and easy and quick temp access. Very noisy, either due to thin walls or guests not aquinted with hotel etiquette. Like a teenage hangout.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Tru was extremely clean, close to many restaurants and shopping (some within walking distance). Staff was very friendly and helpful. Most importantly for us was how quiet it was. It was a short distance from the highway but the room was extremely quiet. Will definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff were super friendly and many asked how our stay was going. Lots of food options within walking distance.
Stayed 1 night in Jul 2024

2/10 Terrible

Shandell

Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new and NICE
Great stay in a brand new hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Had a pool table in the lobby which my son and i loved
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024