Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Indoor pool
Point of interest
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Air conditioning
  • Free WiFi
  • Housekeeping

Explore the area

Map
395 Old Franklin Tpke, Rocky Mount, VA, 24151
  • Harvester Performance Center
    4 min drive
  • Wendy's
    1 min walk
  • Roanoke Station
    32 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    38 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Rocky Mount hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (43 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Rocky Mount
Holiday Inn Express Rocky Mount
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Express Hotel Suites Rocky Mount
Inn Express Rocky Mount
Holiday Inn Express Hotel Suites Rocky Mount
Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel
"Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel"

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 642 reviews" "
Rating 8 - Good. 215 out of 642 reviews" "
Rating 6 - Okay. 61 out of 642 reviews" "
Rating 4 - Poor. 31 out of 642 reviews" "
Rating 2 - Terrible. 19 out of 642 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Traveled with family and small children
Disliked: Staff & service, amenities
Property was under renovation and it was needed. Should be nice once it’s complete
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Not a lot of great restaurants around
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel for a one night stay
Stayed 1 night in Aug 2024

8/10 Good

Cynthjia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the check in problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Cidalia, Jensen Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince to highway
Stayed 1 night in Jul 2024

10/10 Excellent

Mervin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff!
Superb staff, responsive and accommodating.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Traveled with family
Expedia and the hotel need to talk to each other. The check in process was awful.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Pine Bush

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year while visiting family in the area. Nick at the front desk was super helpful when we had Wi-Fi trouble with our phones. Breakfast is always top notch and they really stay on top of keeping it stocked. Only issue was an upstairs neighbor stomping, not casually walking, across the floor continuously. Not the hotel’ fault though.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great breakfast. Wonderful lady assisting at breakfast.
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recent stay
Good night stay, remodeling was paused so no problem with construction noise, had room on back side of hotel so no road noise, breakfast was very good with options, our room was recently, would stay here again
Stayed 1 night in Jul 2024

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jun 2024

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our original room, the AC was not working. They did give us a new room but was not apologetic about the inconvenience. Room was clean. The pool area was disgusting. It smelled like something died. The water was a a weird color. The trash cans outside were full and made it unpleasant to be out there. The breakfast however was delicious. Mens pool bathroom looked like it hasn’t been cleaned in a month. 4 empty rolls of toilet paper and trash was overflowing onto the floor. We are IGH members and did the late checkout. About every 30 minutes housekeeping was at the door. Told them what time we were leaving and still continued to come to the door. The upgraded room was nice and the ac was great
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

2/10 Terrible

Donald

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is currently under renovation. This should be #1 in the listing description. When we arrived exhausted and after 3pm, we were advised there were NO rooms available at this time, "we made our reservation 24hrs in advance" Finally we were placed in rm#318 on the same floor as the tile workers using very loud cutting equipment. The dust was choking thic, eyes were burning and my Registered Service Animal was sneezing continuously. We were offered a replacement that would be ready in 30 mins ? We electric to tough it out after 30 mins and no notification of any room been readied! Next morning we were awakened by a construction worker pounding a bucket with a hammer at the hallway end. It was horrific for both of us, no rest, no compensation, no we won't be back. This property is a poor reflection of the IHG group. At least stop expecting people to adhere to the environment and hazards a d close that floor until completely renovated and cleaning has been addressed ? Or expect more negative comments from paying customers!
Stayed 1 night in Jun 2024

6/10 Okay

Zacharia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It is what it is
The lobby area and elevator were dirty and not in proper condition
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! This by far was one of the best hotels
Stayed 1 night in Jun 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Construction going on next to us so a but annoying but not terrible.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy room
The place is clean, staff are nice. The room is roomy as well as the bathroom. The breakfast selections are good and plenty. We will definitely be back here in the future.
Small fridge
Microwave and Keurig coffee maker
Hallway
Hallway
Stayed 1 night in Jun 2024

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in May 2024