Maruia Hot Springs

4.0 star property

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January 2025

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom, Mountain View

Superior Double or Twin Room, 1 Bedroom, Mountain View | Desk, cribs/infant beds, WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom, Mountain View

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Glamping Pod

Glamping Pod | Desk, cribs/infant beds, WiFi, bed sheets

Glamping Pod

  • 116 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Desk, cribs/infant beds, WiFi, bed sheets

Double Room, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, 1 Bedroom, Mountain View

Desk, cribs/infant beds, WiFi, bed sheets

Deluxe Triple Room, 1 Bedroom, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 3 Twin Beds

View all photos for Family Room, 2 Bedrooms, Mountain View

Family Room, 2 Bedrooms, Mountain View | Desk, cribs/infant beds, WiFi, bed sheets

Family Room, 2 Bedrooms, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Desk, cribs/infant beds, WiFi, bed sheets

Deluxe Double or Twin Room, 1 Bedroom, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Mountain View

Desk, cribs/infant beds, WiFi, bed sheets

Classic Double or Twin Room, 1 Bedroom, Mountain View

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About this property

Maruia Hot Springs

4-star Lewis Pass hotel with restaurant
2 indoor pools, 4 outdoor pools, and a restaurant are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Maruia Hot Springs offers 20 accommodations with air conditioning. In-room wireless Internet access is available for a surcharge. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
4 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a sauna.

Children under 8 years old are not allowed in the swimming pool or spa tub without adult supervision.

Maruia Hot Springs features 4 outdoor swimming pools, 2 indoor swimming pools, and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This Lewis Pass hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Maruia Hot Springs is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Maruia Hot Springs has a restaurant serving breakfast and dinner.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Crib (infant bed) fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Children under 8 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Maruia Hot Springs Hotel
Maruia Hot Springs Hotel
Maruia Hot Springs Lewis Pass
Maruia Hot Springs Hotel Lewis Pass

Maruia Hot Springs Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 100 reviews" "
Rating 8 - Good. 33 out of 100 reviews" "
Rating 6 - Okay. 17 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

shubhanshi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was breathtaking . I did not like the food prices of the restaurant. This is like mooching people because they have no option to go anywhere else to eat. If we knew that it is going to be that expensive we would have carried our own food. Staff was good.
Stayed 1 night in Dec 2021

10/10 Excellent

Caoimhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
One of the most amazing places ive ever stayed! Absolutely beautiful location with 24 access to the facilities. This is truly a wonderful find and a must stay for anyone in the south island!
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs an upgrade of facilities.
Stayed 1 night in Jun 2021

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Best hot spring !!
Hotel facility is a bit out dated and heater is not enough for winter evening. Hotel staff provided a fan heater after I informed them twice that the room is not warm enough. The hot spring is definitely a hit! Best hot spring in New Zealand I would say! A must try for sure!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Great hot pools but rooms are quit dated. Friendly staff
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, calming, lovely hot water spring pools, delicious food platter, relaxing common areas.
Stayed 1 night in Mar 2021

6/10 Okay

Tsui-Wen

Liked: Cleanliness, room comfort
Sad first impressions
A slightly diffident reception and concerning when our booking could not be found- something I haven’t experienced through hotels.com- especially when I showed my paper printout indicating Mountain View and twin beds. But the receptionist said she would do us a favor and upgrade us to what we had already booked 3 months ago as if this would make me more grateful! Sadly on opening the fridge there was the dregs of milk left over from the previous occupants and also the tea caddy was empty- I had to embarrassingly ask for these things. All these first impressions are important and I had difficulty after that to like this iconic place.
Stayed 1 night in Feb 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil place to relax....
This place was outstanding! Took a while to get there. It suddenly appeared in a gap in the trees and pulled up. Was treated to delicious meals served by friendly multicultural staff. The hot springs pools were divine with the tranquil river flowing by at the edge of the property. Thoroughly recommended 😀
Stayed 1 night in Jan 2021

6/10 Okay

Grant, Queenstown

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Beautiful setting, unique environment. Place has upgraded considerably since last visited. Concept is great. Enjoyed breakfast, pools lovely. However service very mixed. Check in was lots of negatives. For a ‘health’ resort, don’t turn up here with genuine health issues. There was no bending of the rules as they were too busy. Some staff were very accommodating thankfully, but for what is supposed to be a place to get away from it all and replenish yourself, we felt very much a number. Dinner ran out of half the options so was very limited. While I appreciate the location provides challenges, there is nothing more disappointing than paying for something and getting barely enough. Just felt for the cost to stay and eat here, remembering we all came here for a special experience would be nice.
Stayed 1 night in Oct 2020

8/10 Good

J, Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good except one of the beds was broken and uncomfortable. (The slats underneath had fallen out and the bed sagged) Pools and linked facilities were very enjoyable and relaxing but the restaurant was confusing. Other than an expensive 5 course meal option there was only an option of platters - of which they only had 2 of 4 available. These too were very expensive and not a proper meal. Morning breakfast was good but there were no cheaper options ($25 per head plus extra for tea.) Overall the experience was enjoyable with the exception of food choices and availablity.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Hal, New York, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously, the draw is the hot springs. Dinner and breakfast were very good. Only drawback is you have to pay extra for wi fi, which we didn’t know until we arrived.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in awe of the spectacular mountains. The resort was very tranquil and the hot springs were a great experience, except for those pesky sandflies. The staff were very professional and friendly.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Friendly staff, great spa facilities, room needs upgrade.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Maryse

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but peace spoiled by noisy guests
Our previous experience with Spas have been in placed where silence is part of the experience. If this is what you are looking for, Maruia Hot Springs might not be the good place for you. The people in the rooms around us were young and speaking very loud, playing music, laughing pretty late at night. We made a few complain at reception. The reception closes at 9:30 so after that we were on our own after reception is closed to ask our neighbours to be quiet. The guy who greeted us at the reception seemed very stressed and overwhelmed by gis tasks. We loved the experience of the bath and our room was very comfortable, however the experience would have been more enjoyable and a better value for money if there were some rules about noise.
Stayed 1 night in Dec 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and relaxing
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A thermal springs experience in thunder and lightning was awesome. It looks like there is maintenance work going on on the property but still a lot to do.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The setting and hotpools and saunas were great. Some of the facilities were a little run down ... our room had no net curtains like all the other rooms which would have been nice when we were getting changed. The bedside light in our room was broken.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely unique property with amazing views and hot springs. Yoga was free and excellent. Meals were healthy. It was a real treat. But not for people who are afraid of bugs and being disconnected.
Stayed 1 night in Nov 2019

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019