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Atlantis Palace Hotel

4.0 star property

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Photo gallery for Atlantis Palace Hotel

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Point of interest
Aerial view
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • On private beach
  • Bar
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Spiaggia 257, Mascali, CT, 95016
  • Spiaggia di Fondachello
    ‪4 min walk‬
  • Porto dell' Etna
    ‪8 min drive‬
  • Riposto Beach
    ‪12 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪58 min drive‬

Room options

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Premium bedding, minibar, in-room safe, desk

Classic Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Superior Room, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Classic Double Room Single Use

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

Double Room, Patio

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

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  • Parking included
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4.5 out of 5, Wonderful, (299)
The price is $76
per night
$84 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Atlantis Palace Hotel

4-star Mascali hotel with private beach, connected to a shopping center
At Atlantis Palace Hotel, spend the day on the private beach where you can enjoy volleyball, then return for a meal at one of the hotel's 2 restaurants.
Atlantis Palace Hotel offers 47 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Mascali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Atlantis Palace Hotel for summer fun including 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers outdoor tennis courts, a rooftop terrace, and a garden. Guests can use the indoor pool and health club at a partner property. Complimentary self parking is available on site, along with a car charging station.

Atlantis Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Atlantis - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Pizzeria - Onsite restaurant.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 6 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Pizzeria

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Karaoke
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Scooter/moped rentals
  • TV in common areas
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 140 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Atlantis Palace
Atlantis Palace Hotel
Atlantis Palace Hotel Mascali
Atlantis Palace Mascali
Atlantis Palace Hotel Mascali, Italy - Sicily
Atlantis Palace Hotel Hotel
Atlantis Palace Hotel Mascali
Atlantis Palace Hotel Hotel Mascali

Atlantis Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 151 reviews
Rating 8 - Good. 68 out of 151 reviews
Rating 6 - Okay. 23 out of 151 reviews
Rating 4 - Poor. 11 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Valon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street outside hotel dark at evenings / night
Stayed 3 nights in Oct 2024

4/10 Poor

John

Stayed 3 nights in Aug 2024

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just disappointed The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it. The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy. The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements. Dirty and dangerous. The rooms are very dated. Taxis are insanely expensive. €20 for 3km. On the plus side the staff were nice and tried they're best
Stayed 1 night in Aug 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Atlantis. The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax. Easy to walk to the shoreline and neighboring towns. We visited off season, it must be amazing in season. Thank you to the entire staff and the best driver Giatano!!!!
Stayed 1 night in Mar 2024

8/10 Good

Takeshi

Liked: Cleanliness, staff & service
A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Traveled with group
Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.
Stayed 1 night in May 2022

10/10 Excellent

Eugen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !
Stayed 9 nights in Aug 2020

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Vacation
The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.
Stayed 2 nights in Jun 2020

10/10 Excellent

Wez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walking distance to the beach. However, I expected the room to have a kettle and tea bags
Stayed 5 nights in Oct 2019

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing especially the receptionist, food and service are also good,private parking its very safe.
Stayed 3 nights in Oct 2019

8/10 Good

M J

Liked: Staff & service, property conditions & facilities, room comfort
Lovely Hotel with views of Mount Etna
Lovely hotel with a fantastic swimming pool. Reception staff were wonderful and food in the restaurant was a reasonable price. The pebble beach is nice with sun beds and parasols free for guests but I didn’t bathe in the sea because it was a steep entry - difficult with the pebbles but it was nice to relax by the sea then swim in the pool. Bus stop only 200 metres away with just one bus to Taormina which leaves at 10am returning from Taormina at 4pm but it is a request stop so need to ask the reception staff to ring and book it. The bus fare is about 5 euros return so very good price. Train station is about 2 miles away. We walked from Giarre Riposto station downhill to Riposto then level walking along the coast road to the hotel but got a taxi back when we left. That was 10 euros so not bad. Train fare from Giarre Riposto to Catania is 3.10 euros and the bus fare from Catania station to the airport is 4 euros. All very easy. The hotel could arrange a taxi all the way to the airport for 70 euros.
Stayed 6 nights in Sep 2019

8/10 Good

dragana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool beautiful and clean and bar area very luxurious and pretty. Pizza is delicious and breakfast is nice. Staff very friendly and helpful. Location is a bit secluded but private beach is nice and if you have a car it’s fine as not far from Giardini-Naxos and Taormina. Painting the balconies and front of building would be fantastic as it’s not as nice as the rest of the building but for the price we paid I cannot complain. Thank you for a lovely stay
Stayed 4 nights in Aug 2019

6/10 Okay

Mr Carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not a great experience
The staff were nice and friendly, the location was convenient, however there were a few of issues which made a difference: 1- most importantly, the air conditioning was terrible, I could barely sleep during my stay in the hotel, upon complaining to the staff there was no improvement. Aircon is the most important feature of a hotel in my opinion as it can ruin your holiday, in this case, it did 2- access to the beach is free, however, external customers have preference to take the first three lines of beach beds, if you ask for one of the front line beds they’ll refuse even if there are plenty of free beds because “they are reserved for paying customers” as if we were not paying customers? It’s part of the hotel, not charity, this in my opinion is 3- the pool closes at six, if like us, you like to explore during the day and expect to come back to have a refreshing end of the day in the pool then this is not the right hotel for you. I did not get to enjoy the pool because of this. It’s the middle of summer and they close the pool when the sun is high, not great. 4- kayaks and pedalo boats in the private beach are very expensive, over 10 pounds an hour which is more than we experienced anywhere in the east coast of sicily and there is no benefit to hotel guests 5- gym was closed I would not stay there again.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very spacious throughout including the rooms all with balconys. It is also situated across the road from its own private shingle beach. On site parking and a lovely swimming pool are just a few of the onsite facilities. We enjoyed our week here very much.
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Miron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good acomodation with rezonable price.
Amazing staff. Comfortable hotel. We had half-board accommodation and both of them (breakfast & dinner) were very, very good. The beach is just across the street. Big parking place.

10/10 Excellent

Gregory, Kilmallock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with lovely helpful staff.
Really enjoyable stay. Staff were great helpful friendly pleasant and humerous.Lovely pool and entertainment. Thanks to all for a really enjoyable stay , will definatly return again next year. The grounds were impeccably maintained we got great photos around the grounds and a private beach thrown in.

10/10 Excellent

T, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel on the Med
The rooms were clean, well maintained. The staff was very friendly and cooperative. The hotel provided a wonderful breakfast and had a awesome pizzeria on site. Location was great view of Mt. Etna and the Med from our balcony.

8/10 Good

Nigel, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Well located with access across the road to the beach. Pool is of a very good size. Views of garden, mount etna or sea, Good buffet breakfast. Wifi access only in reception.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Beautiful hotel! Clean, comfortable, and modern.

8/10 Good

Tony and Toni, South Florida

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL
The hotel was nice.. bed wasn't that comfortable. Bartender Ajia was Awesome and so friendly.

8/10 Good

Reg, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pizza
Don't be put off by first impressions - this is an ugly concrete hotel from the front, but a really lovely one from the back, with a great pool, plants and flowers and a fantastic pizza restaurant. Staff are very friendly, but are possibly prone to saying yes without quite understanding what you are talking about.

10/10 Excellent

Katarzyna, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the beach with with view of Etn
We stay in this hotel for 6 nigths with 2 childrens.There is a lot atraktions for children and nice swimming pool.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Pleasant hotel with good amenities
We stayed here for a week and had a relaxing holiday. Hotel was attractively situated with Mt Etna smoking in the background. It has a good pool and restaurant/pizzeria and it's own private beach though personally I preferred the pool. Rooms were basic though provided an adequate level of comfort. Staff, both reception and restaurant were very friendly and helpful.