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Santa Lucia Hotel Boutique

2.5 star property

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Photo gallery for Santa Lucia Hotel Boutique

Exterior
Exterior detail
Ecotours
Outdoor pool
Hiking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
López Cotilla 79, Mascota, JAL, 46900
  • Nuestra Senora de los Dolores Church
    ‪4 min walk‬
  • Main Square
    ‪4 min walk‬
  • La Preciosa Sangre Temple Ruins
    ‪5 min walk‬

Room options

View all photos for Deluxe Room

Shower, rainfall showerhead, towels, soap

Deluxe Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Exterior detail

Family Room

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Santa Lucia Hotel Boutique

Mascota hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Santa Lucia Hotel Boutique offers 5 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and portable fans. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa e Benessere. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Santa Lucia Hotel Boutique features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Mascota hotel also offers spa services, a terrace, and tour/ticket assistance.

Santa Lucia Hotel Boutique has designated areas for smoking.

A complimentary manager's reception is offered each day.
Santa Lucia Hotel Boutique has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Designer stores
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 200 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santa Lucia Boutique Mascota
Santa Lucia Hotel Boutique Hotel
Santa Lucia Hotel Boutique Mascota
Santa Lucia Hotel Boutique Hotel Mascota

Santa Lucia Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very charming and relaxing. The room was large and very clean. The was very comfortable. The hotel is centrally located and within easy walking distance to everything. The staff are very friendly and very helpful. Really enjoyed my stay here. Highly recommend this hotel.
Stayed 3 nights in Mar 2022

6/10 Okay

Alejandro

Stayed 2 nights in Mar 2022

10/10 Excellent

Paul.

Stayed 1 night in Jan 2022

8/10 Good

Marc

Stayed 1 night in Jan 2022

6/10 Okay

Debra Ann

Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic hotel with great service.
Stayed 1 night in Nov 2021

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all beautiful! Hosts are great and breakfast was great, unique details lupita has
Stayed 2 nights in Sep 2021

8/10 Good

Robert

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was nice nice room clean
Stayed 1 night in Jul 2021

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet, and helpful!
We had such a nice stay at Santa Lucia Hotel Boutique. The staff was so friendly and offered so much advice and help and funny stories. The pool was so relaxing after a day of hot sightseeing. Mascota is great and this hotel is a great location and beautiful!
Stayed 2 nights in Apr 2021

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

JESUS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel very well located
We loved our stay here, stayed only one night but it has a very convenient location! If you love household animals (like we do) then you will like this hotel even more! They have some rescued animals. Their WiFi was unreliable but we didn't really need it; We can't speak about their breakfast quality as we didn't try it.
Stayed 1 night in Nov 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend the Santa Lucia Hotel. The room was spacious and beautiful as were the grounds. The staff was equally fantastic and welcoming.
Stayed 1 night in Nov 2020

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar, para pasar unos días
Stayed 2 nights in Apr 2022

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo, y los cuartos estan muy frescos.
Stayed 3 nights in Apr 2022

6/10 Okay

Linda

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Décevant
J’ai séjourné 2 nuits , les photos sont plus belles que la réalité. Piscine fermée pour l’hiver …. L’accueil à la porte laisse à désirer, du contreplaqué pour éviter que les chats et chiens sortent de l’hôtel Il y a 4-5 chiens et 5-6 chats en permanence dans l’hôtel…..😟 L’extérieur est un peu laissé à l’abandon… ça traîne de partout
Stayed 2 nights in Jan 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse et lit confortable
Stayed 1 night in Jan 2022

10/10 Excellent

Delia

Stayed 1 night in Jan 2022

8/10 Good

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables
Stayed 1 night in Dec 2021

10/10 Excellent

Francisco Hendrik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador
Stayed 2 nights in Oct 2021

10/10 Excellent

Hector Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia Recomendada
Excelente atención, cuarto agradable y amplio, áreas para mascota.
Stayed 1 night in Oct 2021

8/10 Good

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y muy bonito el lugar
Stayed 1 night in Sep 2021

2/10 Terrible

Alvaro

Traveled with family
No respetaron mi reservacion
Stayed 1 night in Aug 2021