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Sierra Lago Resort & Spa - All inclusive

4.0 star property

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Terrace/patio
Honeymoon Cabin | Iron/ironing board, WiFi, bed sheets
Terrace/patio
32-inch flat-screen TV with satellite channels, TV
Casa Lago | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Hot Tub
  • Bar
  • Parking included
  • Housekeeping

Explore the area

Map
Lago de Juanacatlan, s/n, Mascota, JAL, 46900
  • La Preciosa Sangre Temple Ruins
    ‪34 min drive‬
  • Main Square
    ‪34 min drive‬
  • Nuestra Senora de los Dolores Church
    ‪34 min drive‬

Room options

View all photos for Casa Lago

Casa Lago | Iron/ironing board, WiFi, bed sheets

Casa Lago

  • 3337 sq ft
  • Lake view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Standard Cabin, 2 Double Beds

Standard Cabin, 2 Double Beds | Iron/ironing board, WiFi, bed sheets

Standard Cabin, 2 Double Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite 2 Bedrooms

Master Suite 2 Bedrooms | Iron/ironing board, WiFi, bed sheets

Master Suite 2 Bedrooms

  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Cabana Jazmin

Iron/ironing board, WiFi, bed sheets

Cabana Jazmin

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Ultra Suite Cabana

Ultra Suite Cabana | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Ultra Suite Cabana

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Honeymoon Cabin

Honeymoon Cabin | Iron/ironing board, WiFi, bed sheets

Honeymoon Cabin

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin

Superior Cabin | Iron/ironing board, WiFi, bed sheets

Superior Cabin

  • 581 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Cabin

Iron/ironing board, WiFi, bed sheets

Standard Cabin

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sierra Lago Resort & Spa - All inclusive

4-star Mascota property with 2 restaurants
This smoke-free property features 2 restaurants, a full-service spa, and an outdoor pool. Self parking is free. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Sierra Lago Resort & Spa - All inclusive offers 34 accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2023.

An outdoor tennis court and complimentary bicycles are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Sierra Lago Resort & Spa - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Sierra Lago Resort & Spa - All inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 2 restaurants. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

This all-inclusive property also offers a hot tub, a steam room, and a terrace. Complimentary uncovered self parking is available on site.

Sierra Lago Resort & Spa - All inclusive is a smoke-free property.

Sierra Lago Resort & Spa - All inclusive has 2 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing

Land activities

Bicycling
Soccer
Tennis

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 130 per night)
  • Available in some public areas: WiFi (MXN 130 per day)

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • El Lago Restaurant
  • La Terraza

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Paddleboard
  • Rowing/canoeing
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 floor
  • 34 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated guestrooms - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 130.00 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 130 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sierra Lago
Sierra Lago Mascota
Sierra Lago Resort
Sierra Lago Resort Mascota
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
Sierra Lago Resort And Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa All Inclusive
Sierra Lago Resort & Spa - All inclusive Mascota
Sierra Lago Resort & Spa - All inclusive All-inclusive property

Sierra Lago Resort & Spa - All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 144 reviews
Rating 8 - Good. 23 out of 144 reviews
Rating 6 - Okay. 5 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 4 out of 144 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

gustavo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In the hotel description there where different descriptions
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Sep 2024

10/10 Excellent

Alvard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for those who love and appreciate nature. It's a very unique property. We loved every minute of our stay. It's very clean, comfortable bedding, just breathtaking location. Be sure to get a driver from the resort to take you to the hotel as the drive up the hill is not the best. Would definitely go back
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamsyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar precioso, para descansar, personal muy amable, ideal para pasarla en familia
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana, Riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it going back in July
Stayed 1 night in Apr 2023

10/10 Excellent

Angel

Stayed 2 nights in Feb 2023

8/10 Good

Rob

Stayed 1 night in Dec 2022

10/10 Excellent

Sabyr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked super charming nature, well landscaped territory, buitifull lake, freindly staff, nice lounge music.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jacque

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful serene property. Excellent service by a wonderful team.
Stayed 3 nights in Sep 2022

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, needs an update.
I was very disappointed with our stay at Sierra Lago. It took nearly an hour to drive up to the resort (16k) on a slow-going, bumpy road. None of the staff spoke English which made it very difficult to communicate some of the questions and concerns we had. Our "suite" was a rustic cabin that was in dire need of an update. The toilet did not flush properly, the bath/jacuzzi was absolutely gross and not cleaned, and if you were not careful, you could have fallen off the elevated "loft" bedroom because there were no rails on the steps. As a agile 35 year old, my biggest fear was falling off the elevated bedroom. I would not feel confident at all having my elderly parents stay here as they would break bones or hurt themselves if they fell at all. The room needed so many upgrades. The worst of all was just how dirty and dusty the room was. We began to fill the jacuzzi tub and a brown foam formed where the water line was because of how unused and not clean the inside of the tub was. Outside of each cabin were large bags of towels and supplies just stored against the cabin. A security guard also drove his very noisy dirt bike around the property at midnight one night shining lights around the cabin. The trip wasn't relaxing and, for what we paid, was not worth it!
Stayed 1 night in Apr 2022

10/10 Excellent

STACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property very difficult to get to and road is slightly dangerous through the mountains
Stayed 1 night in Feb 2022

10/10 Excellent

Cristian

Stayed 2 nights in Feb 2022

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place is beautiful.
Stayed 2 nights in Nov 2021

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated next to a beautiful lake, surrounded by mountains, the cabins are impeccable. Service provided was friendly and very professional. The web site really does not adequately describe that “all-inclusive” is not just the regular stuff expected at beach resorts - this restaurant is five-star!! A special getaway from a beach vacation to something entirely different from your expectations. This is worth a try, even if you are only in Puerto Vallarta for a week, as it adds a completely different dimension.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020

10/10 Excellent

Patty, California

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
This place it's a paradise!!! Beautiful!! Food, service, cabins everything was great 👍
Stayed 2 nights in Jul 2020

10/10 Excellent

Richard, Malvern, PA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Our cabin was well furnished and very fresh and clean. The options for activities were great. We chose to hike to a high peak that had a 360 degree view of the Sierra Madres and valleys below. Getting here was an adventure. Two hours to Mascota on very winding roads and then a 25K trek up the mountain. I had a regular rental car and negotiating the winding, rocky road up to the gates of the hotel was quite stressful. I would recommend a 4WD with high clearance. Watching the stars here on a clear night is spectacular. Food was excellent and drinks were top notch. First time in the mountains in Mexico, and it was wonderful. A nice contrast to the beaches in PV area.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Dell, san clemente, Ca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
room was cold and no heat. got lost on property and no map provided
Stayed 1 night in Jan 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect scenary
This is my fourth time going to Sierra Lago, and I can honestly say that this time I enjoyed it the most. The scenary is beautiful, the weather in July is amazing even with the occasional rain throughout the day. I have taken my family every time, and know one has ever said that they did not enjoy their stay. Sierra Lago has done some extensive remodeling, and it is truly an amazing resort. The service from the staff is incredible, the cabins are in great condition, and very clean. The food is very good, as are the drinks. If you want a very memorable and peaceful vacation, you will not go wrong with Sierra Lago (La Laguna de Juanacatlan)!
Stayed 2 nights in Jul 2018

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of heaven.
The views and setting are amazing, it can either be a romantic getaway or a great family vacation. The hotel grounds are impeccable, the food is delicious, and the staff is friendly, competent and helpful. You will truly enjoy your stay.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Steve, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, peaceful and quiet, great food
Booked one night to get out of Puerto Vallarta for a bit. This place is about a 2 1/2 drive from PV and well worth it. I will be going back.
Stayed 1 night in Apr 2018