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MelRose Relais

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Exterior
Junior Suite, Terrace, Sea View | Terrace/patio
Superior Room | Premium bedding, down comforters, memory foam beds, minibar
Front of property
Brunch served, Italian cuisine, pool views

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Via Partenope 40, Massa Lubrense, NA, 80061
  • Puolo Beach
    ‪13 min walk‬
  • Bagni Regina Giovanna
    ‪2 min drive‬
  • Baths of Queen Giovanna
    ‪4 min drive‬
  • Sorrento (RRO-Sorrento Heliport)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 King Bed, Sea View

  • 323 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

  • 226 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace, Sea View

Junior Suite, Terrace, Sea View | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Terrace, Sea View

  • 258 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Quadruple Room

  • 269 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MelRose Relais

Massa Lubrense apartment close to Puolo Beach
Along with an outdoor pool, this apartment building has a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, a free beach shuttle, and a free manager's reception. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite. Each apartment offers comforts like a memory foam bed and premium bedding, plus free WiFi and a flat-screen TV with satellite channels. Added amenities include free wired internet, a private yard, and a minibar. Housekeeping is available on request.
MelRose Relais offers 8 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Massa Lubrense apartment provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The apartment also has a snack bar/deli. Guests can unwind with a drink at one of the apartment's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Mediterranean apartment also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Parking is available onsite for a surcharge.

MelRose Relais has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
MelRose Relais - This poolside bar specializes in Italian cuisine and serves brunch and light fare. Happy hour is offered.
MelRose Bistrot - Overlooking the ocean, this bistro specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Beach

  • Beach nearby
  • Beach towels
  • Free beach shuttle

Pool/Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Self parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Crib: EUR 10 per day
  • Highchair

Restaurants on site

  • MelRose Bistrot
  • MelRose Relais

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Minibar
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 35 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Games

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a village
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Scooter/moped rentals nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per day
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063044B4SCB6BMLD

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Residence Puolo Apartment Massa Lubrense
Residence Puolo Apartment
Residence Puolo Massa Lubrense
Melrose Massa Lubrense
MelRose Relais Apartment
MelRose Relais Massa Lubrense
MelRose Relais Apartment Massa Lubrense

MelRose Relais Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 206 reviews
Rating 8 - Good. 22 out of 206 reviews
Rating 6 - Okay. 8 out of 206 reviews
Rating 4 - Poor. 1 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Milen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
MR was absolutely stunning, tranquil, just perfect. The staff made our stay even more wonderful and looked after our every comfort. Each person mafe our stay very special with such thoughtful care. The bookings of boat trips, transport advice, meals, everything! was seamless!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the property and the staff! They were so welcoming!
Stayed 2 nights in Oct 2024

10/10 Excellent

moira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A most pleasant stay in a family owned property. Everyone was so welcoming and attentive. The property had views of the water, beautiful gardens & hiking trails. A quiet retreat outside the hustle of the city but The convenience of a 10 minute bus ride to downtown Sorrento. Buses ran every 20 minutes. Wish we could have stayed longer!
Stayed 2 nights in Oct 2024

4/10 Poor

Ariel, Lynn

Stayed 4 nights in Sep 2024

10/10 Excellent

Polly

Business traveler
Liked: Cleanliness, room comfort
Amazing property in Sorrento
This is an absolute gem of a hotel. From before our stay right through to check out the team could not have done enough. I highly recommend anyone to stay her. A little out of town but on a convenient bus route with plenty of taxis. Stunning hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful layout, attached to a great restaurant. Only concern: a glass partition in the bathroom area, to separate sink area from room. Made me nervous. Also, being clear did not give any privacy for dressing. Shower, bidet, toilet were separate and had total privacy. Perhaps a nice curtain instead? Glass made me concerned. Lovely place and would return.
Stayed 1 night in Oct 2024

10/10 Excellent

jack, Denver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Great stay. Highly recommend. Nice and fancy spot. The bed was soft and nice but they do need to use different fitted sheets and mattress pads. The pad felt plasticy and non breathable.
Stayed 4 nights in Sep 2024

8/10 Good

Kristine

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Melrose Relais was very quaint and safe. The rooms are mostly clean minus some mold in the sheet rock near the shower. The only toiletries provided are shower gel and shampoo. No tissue, lotion, and minimal toilet paper. The wifi was choppy. They last night we were there it was out for over 12 hours. Reception isn't available until lunchtime. And the property is not walkable to Sorrento city center. We used the city bus most of the time. If you want a relaxing place that is quiet and has a chill pool this is the place for you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was new and fresh. The people were great, from check in, breakfast, drinks at the pool. Very friendly and welcoming!
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, room comfort
Beautiful property
Our visit to Amalfi was amazing and we wanted to add an additional night to our stay. We stumbled onto this property by accident and I’m so glad we did. We were greeted by the cutest manager. She showed us around the property and then we were greeted with a lemon sorbet at the bar. This was a beautiful property! The staff was second to none. I could not be more pleased and I wish we had booked our whole vacation at this property. 10/10!!
Stayed 1 night in Sep 2024

10/10 Excellent

Alica, Winnipeg

Traveled with group
Liked: Cleanliness, property conditions & facilities
Beautiful location with wonderful and very helpful staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Cole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the host to the chef, everyone was 5 stars! Emelia is a fantastic bartender (who makes amazing cocktails) and Luigi was very professional and friendly server at the Bristo! Can’t recommend MelRose enough. The rooms were amazing and the property was breath taking. Only a 5-8 minute bus ride into Sorrento’s City Centre (bus comes every 20minutes). If we are ever in the Sorrento area again, we will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at MelRose Relais! The staff were all so welcoming, genuine and accomodating. When we arrived we were given a tour of the grounds and enjoyed a welcome drink by the pool bar. Rovatiana was so knowledgeable and shared some great recommendations with us. She arranged a scooter rental directly to the hotel which made getting around so easy. She also booked dinner for us at the restaurant. This was an incredible experience! We watched the sunset, had an almost private dining experience and were treated to a delicious meal and excellent wine pairing suggestions. Our waiter was an absolute delight - such a lovely man. We would definitely return to this hotel. Thank you for having us
Stayed 3 nights in Sep 2024

10/10 Excellent

Frederic

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect vacation and great location. A real hidden gem.
Stayed 8 nights in Aug 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, room comfort
Absolutely amazing hotel! Super clean, family friendly, the pool area is beautiful and the food is delicious! Check in was seamless and all the staff, waiter, bartender and property manager were friendly, happy and helpful! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Takesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a great boutique hotel in Sorrento, Italy. The owner was so sweet and attentive to details. All the staff especially Luigi was so nice. It’s a lovely place with a great sunset view. There was an onsite Bistro for breakfast, lunch, and dinner options. The location is also easy accessible for public transportation. They will also help and book any tours you may want to experience. GREAT STAY AND WILL BE BACK.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The owner was phenomenal communicating with us on WhatsApp before our arrival after train delays and missing the check-in timeframe. She even told us she would make a reservation at their restaurant onsite to make sure we would have a good meal after a long day. Along with a recommended boat tour (which was AMAZING) and providing to-go breakfast bags for our early checkout we LOVED our short stay and will absolutely stay again if we have the opportunity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here and right at arrival the hotel staff made us feel not only welcome, but excited for our stay. They were extremely accompanying and even offered free shuttle service to their partnering restaurants that were delicious. I can not say enough great things about the hospitality here. We loved our stay MelRose! Thank you all so much!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. They provided amazing recommendations for food, shopping, etc. The place was quiet but located near a bus stop and also had private parking. Beautiful views from their dining area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort
Great stay just outside of Sorrento
We had a lovely stay at MelRose Relais! The hotel was quiet, the staff very nice and the food at the restaurant delicious. Special shout out to the bartender who made excellent cocktails (although pricy)! The hotel is located outside of Sorrento and is accessed by public bus or by car. Please note walking to Sorrento is not an option as there are no sidewalks and the one street from one town to the other is windy with poor visibility and no lights at night. We had some trouble with the bus the first few days of our stay as there was construction on the road, the bus was only coming by in the morning and evening. Otherwise the bus was quite convenient and cheap. Taxis are an option but expensive (35-45 euros). Overall the hotel was nice and a great deal for the amenities offered but perhaps a little far from everything if you don't have a rental car.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024