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The most remarkable part of the Palm Hotel is its customer service. The staff is very forthcoming and attentive to customer needs

Great staff and facilities in a safe area and views of the bay

Get the ocean room view - magnificent! The spa was wonderful and the staff was amazing. I especially enjoyed the airport shuttle driver Masanga (spelling?) - what an amazing ambassador for Mozambique this gentleman is!

Clean large beautiful room on the 8th floor. I paid 170US for one night. View of the ocean was great. There was a Chinese grocery store nearby that had many items and in particular oatmeal. The hotel was 100m from my bus pick up point at Mundos which was great since the pick up time was 530am. Though i didn't need it, the doorman brought my bag to the cheetah express bus pick up point down the street. It gave me confidence i was in the right place as I'm traveling alone and new to the area.

Our refrigerator never worked. Extra towels were requested but not delivered. An omelette was ordered but never received. The hotel bar and restaurant’s hours were??? Saturday night at 9 pm and both were closed. The tall doorman went above and beyond and the room and grounds were very well kept.

Excellent