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St. Lawrence Hotel

2.0 star property

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Photo gallery for St. Lawrence Hotel

Reception
1 bedroom, in-room safe, desk, laptop workspace
King Suite W Living Room | Living area | 32-inch TV with cable channels
Lobby sitting area
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
$100
includes taxes & fees
Aug 22 - Aug 23

Explore the area

View in a map
10 W Orvis St, Massena, NY, 13662
  • Massena Museum
    ‪1 min walk‬
  • Harte Haven Shopping Center
    ‪16 min walk‬
  • Eisenhower Locks
    ‪9 min drive‬
  • Massena, NY (MSS-Massena Intl.)
    ‪8 min drive‬

Room options

View all photos for One Full Bed Smoking Room

1 bedroom, in-room safe, desk, laptop workspace

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Spa Suite

King Spa Suite | 1 bedroom, in-room safe, desk, laptop workspace

King Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Bed W/ Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Smoking King Suite

1 bedroom, in-room safe, desk, laptop workspace

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Smoking Double Queen Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Smoking Room W Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Full Bedroom

1 bedroom, in-room safe, desk, laptop workspace

One Full Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Double Queen Room

1 bedroom, in-room safe, desk, laptop workspace

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Smoking Double Queen Room

1 bedroom, in-room safe, desk, laptop workspace

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bedroom

Single King Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Double Queen Bedroom

  • 140 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite W Living Room

King Suite W Living Room | 1 bedroom, in-room safe, desk, laptop workspace

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

St. Lawrence Hotel

Massena hotel with free self parking
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Housekeeping is available on request.
St. Lawrence Hotel offers 62 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

St. Lawrence Hotel features coffee/tea in a common area. Wireless Internet access is complimentary. Complimentary self parking is available on site.

St. Lawrence Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 7 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

GraceAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean and Friendly

The hotel is a typical hotel room. Very clean. The staff was very friendly and helpful. Only thing I feel they should do is update the website to acknowedge they no longer have breakfast available.
Stayed 2 nights in May 2025

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very aged and in need of major updating. Front entry unsafe due to broken tiles, and potholes. Room interior needs painting, ceilings plastered, doors tightened, sink hot & cold were reversed, toilet wouldn't flush properly. Rear stairway dark poorly lit. Website states breakfast included but that was something stopped some time ago. If there had been another option available we would have left.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and charming

Very clean hotel with a spacious and well-appointed lobby and a side lounge that my family enjoyed as a place to get together and chat. Rooms were clean and comfortable, especially the mattresses. Front desk staff was very welcoming and made a great recommendation for local breakfast place.
Stayed 2 nights in May 2025

4/10 Poor

Leslie, Converse

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at this property two years ago and it was great for a budget hotel. Now, it has seriously went downhill. CONS: First, they didn’t have 2 out of 4 of our reservations. Apparently, when you book 3rd party, they are not forwarded to them. Furnishings have seen better days. The TV did not work in 2 of the rooms. The shower had a slow drain in my room so much until the water pooled up ankle deep. They no longer serve breakfast, only coffee. Walls are paper thin-you will hear every conversation in the hallway and in adjoining rooms. Rooms smelled like smoke in non-smoking rooms. Front desk handed out air freshener to spray to minimize the odor. PROS: Front desk staff are absolutely amazing. Reagan and her supervisor really does try to correct all of the shortcomings. This hotel has the potential to be so much more with the right management and updated furniture and paint.
Stayed 2 nights in May 2025

10/10 Excellent

nash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby was beautiful, just unfortunate about no breakfast, which is understandable.
Stayed 1 night in May 2025

4/10 Poor

Mareva

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The outside was neat. Front desk area presentable, and the staff friendly. Indoors: the hallways, elevator and rooms (even non smoking) smelled like smoke. The air conditioner wasn’t working. There was no breakfast as it read when I booked my room.
Stayed 1 night in May 2025

6/10 Okay

Regina

No continental breakfast and upon arriving spent half an hour dealing with front desk not having my reservation posted. She finally called the manger and they confirmed my reservation.
Stayed 2 nights in May 2025

2/10 Terrible

Allan

Disliked: Property conditions & facilities
I try to choose hotels that have excellent ratings and offer breakfast. This hotel did not meet my expectations. Upon check-in I was informed that the kitchen was under renovation and that there would be no breakfast served. I was also informed that the heat was not working. My room was very cold so I went to the front desk and was given a space heater that didn't work. I went back to the desk and they gave me another space heater that did work. Very disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were nice, and the room was very clean, no breakfast when I stayed but good overall
Stayed 2 nights in Apr 2025

2/10 Terrible

Miriam Ondina Umaña

Disliked: Cleanliness, property conditions & facilities
El ambiente de mal olor deverian de poner siquiera ambientadores huele muy mal todo el hotel quería salir corriendo los borrachos no lo dejan dormir a uno hacen mucho ruido
Stayed 1 night in May 2025