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St. Lawrence Hotel

2.0 star property

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Photo gallery for St. Lawrence Hotel

Reception
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
King Suite W Living Room | Living area | 32-inch TV with cable channels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
10 W Orvis St, Massena, NY, 13662
  • Place, Massena Museum
    ‪1 min walk‬
  • Place, Harte Haven Shopping Center
    ‪16 min walk‬
  • Place, Raquette River
    ‪19 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪11 min drive‬

Room options

View all photos for Double Queen Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bedroom

Single King Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for One Full Bedroom

In-room safe, desk, laptop workspace, blackout drapes

One Full Bedroom

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Spa Suite

King Spa Suite | In-room safe, desk, laptop workspace, blackout drapes

King Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Double Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Smoking Double Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed W/ Kitchenette

In-room safe, desk, laptop workspace, blackout drapes

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Double Queen Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Full Bed Smoking Room

In-room safe, desk, laptop workspace, blackout drapes

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking King Suite

In-room safe, desk, laptop workspace, blackout drapes

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Smoking Room W Kitchenette

In-room safe, desk, laptop workspace, blackout drapes

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite W Living Room

King Suite W Living Room | In-room safe, desk, laptop workspace, blackout drapes

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

St. Lawrence Hotel

Massena hotel with free self parking
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Housekeeping is available on request.
St. Lawrence Hotel offers 62 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

St. Lawrence Hotel features coffee/tea in a common area. Wireless Internet access is complimentary. Complimentary self parking is available on site.

St. Lawrence Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 20 out of 84 reviews
Rating 6 - Okay. 14 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rocco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

Staff at check in was wonderful and very helpful. The hotel was clean and affordable. Would definitely stay again...
Stayed 1 night in Oct 2025

10/10 Excellent

Maryann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing except for parking. Stairs and long walk made my mobility issues a problem
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Would def stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stairways are full of dust cobwebs and candy wrappers
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffanie

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, beds were okay a bit firm but we slept good. Everyone was super nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so quaint and unique. If you like old-fashioned architecture and weird-angled rooms, this is the place you need to stay. Affordable, friendly staff, quiet, comfy bed. I'd stay here again in a heartbeat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tyler

Stayed 2 nights in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is nice. Clean rooms, quiet. Comfy beds
Stayed 1 night in Sep 2025

10/10 Excellent

Rich

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Yes it’s an old property but the front desk was fantastic! Super nice people, incredibly attentive - this is what makes this place. Low cost, rooms were clean and you can’t beat the nice people who work here. Super easy check-in especially with our dog in-tow. Even the guests were nice. Easy to drive right up to the doors ,front or back, and unload. There is an excellent little diner for breakfast right up the block as well. I’d stay here again - if you’re looking for a totally renovated Waldorf, this isn’t for you but for the family for a few nights - go for it!
Stayed 2 nights in Sep 2025

6/10 Okay

Tyler

Stayed 1 night in Aug 2025

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The heat in the room did not work at all woke up and it was 60 degrees in room. Some cob webs on ceiling and dust on bed posts. The jacuzzi and staff were nice
Stayed 1 night in Sep 2025

4/10 Poor

Timothy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The rooms are outdated and wore out. The staff was nice, but there was no coffee creamer for the coffee that I could find. They didn’t have a ice machine however the staff gave me small bags of ice. This place used to be a lot better when it was under quality in. They used to have a continental breakfast which they have no more but they still advertise it like they have it. Used to be a restaurant, but the restaurant closed down. I’d suggest getting continental breakfast back. Get an ice machine making sure there’s hot coffee with cream and sugar. Make sure somebody would want to run a restaurant there which would bring a lot more people in. I think at the rate they’re going on this place might not be open too much longer. I’ve stayed there several other times when it was quality and it was much much better!
Stayed 6 nights in Sep 2025

6/10 Okay

Gerald

Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Staff & service
Staff was great. Some newer furniture in room would be nice, only chair in room was badly worn.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Amenities
The people behind the desk could not have been nicer. But the lobby smelled like stale smoke and the property is run down.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
This was a inexpensive place to stay, we were just passing thru. No breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, property conditions & facilities
No comments at this time
Stayed 1 night in Aug 2025

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk took 5 minutes to come out from behind wall to check me in. No apologies. Same thing happened last year too. Property is old and unkept. The room is old and grungy. Old musty smell. Hallways are dark and it felt unsafe. We checked in early to drop of belongings before going to family event. Returned around 12:30 and we checked out at 6:00. Both my daughter and myself didn’t sleep. On the rung in front of bed there is a stain that looks like dried semen. Wouldn’t return again.
Stayed 1 night in Aug 2025

6/10 Okay

Tamie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathrooms - mold in shower, toilet tank kept filling, no fan in bathroom, poor shower curtains. Old mattress. Blow dryer didn’t work.
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Hotel in downtown of small town. Relatively quiet. No traffic sounds. Police station next door. Small coffee shop in walking distance. Convenience store/gas station also nearby. Room and bathroom were clean. Smelled a bit musty. Front desk employees are nice.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Didn’t get the room we booked! Got a very small full bed instead of a Queen! Beat up chair in room. The room was very clean though.
What we got versus what we booked in next picture
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing except there was no breakfast at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025