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Great location and manager, but notable service gaps What I liked: The location of ONOMO Hotel Maputo is fantastic—it is truly near everything in the city! A few days into my stay, the ceiling in my first room started leaking. However, the hotel manager stepped in quickly and moved me into a much bigger, upgraded room with a fridge. The catering/restaurant staff and the manager were wonderfully friendly and accommodating throughout my stay. The breakfast buffet was also great and hot when I first started eating it. What could be improved: The breakfast buffet tended to get cold later in the morning. When I raised a concern about this, the frontline reception staff were unfortunately not very friendly or welcoming. Furthermore, despite booking an airport shuttle well in advance, the front desk forgot about it; I had to manually remind them to find out where my driver was. At 2,100 MZN (around £25), the shuttle felt quite expensive for a service I had to chase up myself

The room was perfect and the staff were extremely helpful.