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Hotel Diplomatico

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diplomatico

Lobby
Interior entrance
Iron/ironing board, free WiFi, bed sheets
Exterior
Exterior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
de semaforos del Parque Dario 2 cd sur, 2cd este Barrio Fonseca, Matagalpa, Matagalpa
  • Guanuca Cultural Center
    3 min walk
  • Parque Morazan
    5 min walk
  • Cathedral San Pedro
    6 min walk

Room options

View all photos for Standard Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Multiple Beds

Twin Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Diplomatico

3-star Matagalpa hotel with free WiFi
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Diplomatico offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel Diplomatico features a terrace, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Hotel Diplomatico is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Diplomatico Hotel
Hotel Diplomatico Matagalpa
Hotel Diplomatico Hotel Matagalpa

Hotel Diplomatico Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The problem is that first tow nights I stood in a room w/o AC. I asked for one and I was told there was none available. The third night I was moved to one with AC but I was charged $20 extra for it, I was under the impression that I was going to a room with AC as I requested it before getting there. W/o that problem the rate would have been excellent.
Stayed 4 nights in May 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable with nice view from terrace
The hotel staff are amazingly helpful and friendly. the room is very clean, the bed is very comfortable, I just wish there is a windows in the room, but I could open the door and ventilate just fine. they breakfast is also nice and nice view from the terrace
Stayed 7 nights in Nov 2022

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a follow up to my last stay and published review, I am happy to report that by calling the manager and advising her of the issues encountered, this latest two night stay was much improved> hot water working fine and room was dutifly cleaned during the day while I was out working. Staff attentive as before.
Stayed 2 nights in Feb 2022

4/10 Poor

Arthur

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is clean. The desk attendants friendly. I stayed two consecutive nights> First morning only cold shower, hot water element not working. At end of day when I retuned at 6pm found the room had not been cleaned. The desk attendant cleaned the room. She also confirmed the hot water element was not working and said she would try trp get maintenance to come and fix. They did not, so next morning cold shower again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Sonia, hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
My mom stay for 3 nights and was very happy!
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement
I really hate that I am not able to give a higher rating because the ladies and the gentleman working at the hotels are extremely kind and were willing to go out of their way to help me. The problem wasn't them. It was the hotel itself. The hotel is not built properly. My first night I was in a room that didn't have an air vent in the bathroom or the room so I felt like I was suffocating. The window blind/curtain was see-thru so I had to use a towel I brought with me to over the window. The next day I was moved to a better room that had a vent in the bathroom, but the room itself still lacked some type of ventilation so even having a fan on, I felt like I couldn't breathe when I closed the door to the room. Additionally, the bathroom smelled like sewage. I told the lady at the front and they brought a toilet bowel freshener, to over the scent. That night, I realized that the sewage smell was coming from the shower because the water wasn't going all the way down the drain and it was sitting in the shower. I showed the lady at the front and she said she would notify someone. When I returned, the bathroom still smelled like human waste.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very helpful. The view from the property is fantastic overlooking the city of matagalpa. Good walking distance to everything although very hilly. Property is very nice but basic.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the service and the good condition of property as well as the location of the property.
Stayed 3 nights in Aug 2019

8/10 Good

NESTOR

Stayed 2 nights in Dec 2022

10/10 Excellent

Carlos Israel

Stayed 1 night in Dec 2022

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Chambres sentent l'humidité
Chambre humide, pas de fenêtre, la salle de bain est remplie de tâches d'humidité et l'odeur est assez forte. Au milieu des chambres dans le couloir il y a des banquettes où les clients peuvent se retrouver et discuter, juste à côtés des portes. Impossible de dormir tellement ça résonne quand quelqu'un se trouve là. Par contre le service est au top
Stayed 1 night in Dec 2022

10/10 Excellent

David Alejandro Cordón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención muy buena
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2021