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Best Western Hotel Plaza Matamoros

3.0 star property

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Photo gallery for Best Western Hotel Plaza Matamoros

Outdoor pool, open 10 AM to 9 PM, sun loungers
Interior
In-room safe, individually decorated, individually furnished, desk
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking included
  • Laundry
$95
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Casamata Museum
    ‪17 min walk‬
  • University of Texas at Brownsville
    ‪3 min drive‬
  • Gladys Porter Zoo
    ‪5 min drive‬
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Hotel Plaza Matamoros

3-star Matamoros hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Hotel Plaza Matamoros features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Best Western Hotel Plaza Matamoros is a smoke-free property.

A complimentary breakfast is offered.
El Patio - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 4 to January 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Reviews

Best Western Hotel Plaza Matamoros Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 732 reviews
Rating 8 - Good. 212 out of 732 reviews
Rating 6 - Okay. 75 out of 732 reviews
Rating 4 - Poor. 22 out of 732 reviews
Rating 2 - Terrible. 31 out of 732 reviews

Reviews

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel stays of my traveler career

This hotel is likely the best one in town. It is very clean and safe, and so is the area around the hotel. It has beautiful architecture and decorations, rooms are remarkably comfortable and quiet. Ideal for working remotely, too. Restaurant on site has good basic food, and there are good restaurants in the area. Pool is great - large enough for swimming laps and beautiful, too. But the best part is how friendly the staff is! Owner is on site, too, most of the time. If I am ever in Matamoros again, will only stay here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Algunas camaristas no hacen bien el aseo de las habitaciones, no lavan el baño y no cambian las sabanas
Stayed 5 nights in Feb 2025

2/10 Terrible

Ross

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Yo sienpre escojo este hotel por la comodidad y el servicio,pero esta ultima vez q me quede ay pata ser exacta Marzo 1 deje olvidado mi MK smart watch y cuando llame para desirles q lo olvide y no estaba en mi maleta oh carro dijieron q nunca encontraron nada y wl ultimo lugar q marka es ay no puedo creer q no sean honestos en ese sentido.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need cleaning
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
Stayed 2 nights in Feb 2025

8/10 Good

JOSE GUILLERMO

Traveled with family
Liked: Cleanliness
La atención de las chicas del front desk, así como las del restaurante, es muy buena y servicial, me ayudaron y apoyaron a cubrir mis necesidades. El horario de apertura del gimnasio es muy tarde. Está a partir de las 8 am disponible. En mi caso particular, eso fue un tema importante, ya que no pude ejercitarme antes de iniciar mis actividades. A las 6:00 am le pregunté al chico que está en el front desk en el horario nocturno, si era posible ingresar al gimnasio a esa hora. Sin embargo, con poca actitud de servicio me dijo que no. Le pregunté que a qué hora y respondió que “quizá” después de las 7, pero que no sabía. No me dijo la razón de porqué hasta esa hora (que también está fuera del horario de apertura) y tampoco me dijo por qué no fue posible a las 6. Me pareció que tenía poca actitud de servicio e intención de ayudar y resolver.
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Candy Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Humberto

Stayed 2 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
FOOD
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2025

8/10 Good

Roman

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs to have more options, and I don’t like that you can only serve you self once
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE, Lagrange

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and good brake fast
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio Alejandro, Ciudad del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien para ir a la embajada, 3l hotel es antiguo pero es comodo
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Oscar

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

MARCO A

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ma, Baytown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusta dejar mi carro lejos del hotel. no se ma hace. seguro caminar. para llegar al Hotel. tiene uno que llegar temprano para tener estacionamiento
Stayed 1 night in Nov 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Very limited parking spaces
Stayed 1 night in Nov 2024

6/10 Okay

Adargiza

Stayed 2 nights in Aug 2024

10/10 Excellent

Florencio, CLEVELAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was excellent, the clerk checked me in before normal check in time .. very nice of them to do that since I arrived early. Recommend this hotel
Stayed 1 night in Nov 2024