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Holiday Inn Matamoros by IHG

3.5 star property

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Photo gallery for Holiday Inn Matamoros by IHG

Exterior
Bar (on property)
Indoor pool
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Av Pedro Cardenas 5001, Matamoros, TAMPS, 87396
  • Casamata Museum
    ‪7 min drive‬
  • Gladys Porter Zoo
    ‪11 min drive‬
  • University of Texas at Brownsville
    ‪12 min drive‬
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Double Beds

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Double Beds, Smoking

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Accessible

  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Matamoros by IHG

3.5-star Matamoros hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn Matamoros by IHG offers 181 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Matamoros by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1023 square feet (95 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Agave Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Agave Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,023 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Matamoros
Holiday Inn Matamoros
Matamoros Holiday Inn
Holiday Inn Matamoros Hotel

Holiday Inn Matamoros by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 181 reviews
Rating 8 - Good. 44 out of 181 reviews
Rating 6 - Okay. 21 out of 181 reviews
Rating 4 - Poor. 9 out of 181 reviews
Rating 2 - Terrible. 9 out of 181 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elvia

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The temperature in the building was not cool enough, we had a broken chair. The a/c in our room was also broken, we had to transfer to another room on our second day.
Stayed 3 nights in May 2022

8/10 Good

Ruben

Liked: Staff & service
I’m super picky so 8.5 out of 10
Lovely hotel, mattress was ok , very quiet, the food was amazing! They still want you to comply with mask but just refuse you will be ok !
Stayed 1 night in Apr 2022

8/10 Good

Jose

Stayed 1 night in Mar 2022

8/10 Good

Cinthya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant. The dining options were excellent.
Stayed 1 night in Mar 2022

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very friendly.. Rooms are very clean.
Stayed 1 night in Jan 2022

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Samantha

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Conveniente
Es conveniente, no tan bonito y el lobby huele mucho a cigarro
Stayed 2 nights in Nov 2021

10/10 Excellent

Marilu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonder except that I paid for breakfast extra and they told me that it was not showing in their system.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
When I bought the tickets I was told the breakfast was included, then I asked the clerk hotel for my breakfast tickets he said that Expedia did not make the reservation with the breakfast so I have to pay extra for my breakfast very desapointed with expedia about my reservation.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean. Only thing I was that my key kept inactivating.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located away from the main traffic.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2021

6/10 Okay

Krishna

Business traveler
Liked: Staff & service, room comfort
Reliable People
Restaurant and service are nice. Hotel is run down.
Stayed 2 nights in May 2021

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Front desk not helpful at all But I have the best customer service from housekeeping department My room was always clean and smelling fresh Thank you
Stayed 4 nights in Apr 2021

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Stephany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 2 nights in Mar 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable place to stay. Friendly staff and they are following Covid guidelines.
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveler

Stayed 9 nights in Dec 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Maria

Stayed 1 night in Aug 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
I didn't like that the pool is not open. I didn't like that the breakfast schedule was a different one and I lost a paid breakfast. I didn't like that tne AC was not cold enough and the staff was not helpful to change me the room or provide a fan.
Stayed 2 nights in Jun 2020

10/10 Excellent

Cynthia, Houston Tx

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always Holiday Inn Matamoros never disappoints. Staff is always friendly, rooms are very clean with everything working. The hotel handled all measures with the pandemic the right way.
Stayed 3 nights in Jun 2020