A 24-hour front desk, express check-out, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Hotel Chalet offers 10 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Hotel Chalet features a garden and express check-out. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free uncovered self parking on site
Limited onsite self parking
Onsite parking includes off-street options
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
No elevator
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 100 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Parking height restrictions apply
Property is also known as
Hotel Chalet Hotel
Hotel Chalet Matamoros
Hotel Chalet Hotel Matamoros
Hotel Chalet Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 18 reviews
10 - Excellent
11
Rating 8 - Good. 4 out of 18 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 18 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 18 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 18 reviews
2 - Terrible
0
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Shelby
Sep 21, 2025
Good
Shelby
Stayed 1 night in Sep 2025
6/10 Okay
Julio Cesar
Business traveler
Aug 5, 2025
Liked: Cleanliness, staff & service, room comfort
Julio Cesar
Stayed 1 night in Aug 2025
8/10 Good
Alejandro
Oct 4, 2025
Liked: Amenities
Todo bien.excepto la televisión.que nunca funciono bien
Nous avôns été tres bien reçu des notre arrivée.
Le parking est parfait pour nous qui sommes en moto. La chambre est tres propre. La clim fonctionne bien. Le wifi ok. Hotel tres typique dans le style Mexicain. Ne pensez pas etre dans une chaine hoteliere. Mais ce que nous cherchons,
Creo que la habitación es al nivel del precio que uno paga. Pero la limpieza ea muy buena y la amabilidad es frecuente y es sincera... me agrada la gente amable y aqui lo son.