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Riotel Matane

3.5 star property

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Beach nearby
Terrace/patio
Lobby sitting area
Exterior
Classic Room, 2 Queen Beds, Microwave, City View (Escale) | Bathroom shower

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
$149
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
250 avenue du Phare Est, Matane, QC, G4W 3N4
  • Place, Reserve Faunique de Matane
    ‪18 min walk‬
  • Place, Parc des Îles
    ‪3 min drive‬
  • Place, Matane Lighthouse
    ‪3 min drive‬

Room options

Comfort Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Murphy Bed

Comfort Room, City View

  • Sleeps 2
  • 1 King Bed

Comfort Room, City View

  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 2 Queen Beds (Parking Access)

  • Sleeps 4
  • 2 Queen Beds

Comfort Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Sea View

  • Sleeps 4
  • 2 Queen Beds

Family Room (Comfort)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

Suite (Panorama)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Room, Sea View (Panorama)

  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Signature Suite

  • Sleeps 6
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Signature Room, City View

  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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Property amenity
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 630 reviews
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About this property

Riotel Matane

Matane hotel with restaurant
At Riotel Matane, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Riotel Matane offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oblivio Spa has 3 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Riotel Matane features an outdoor tennis court and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This beach hotel also offers a children's pool, a seasonal outdoor pool, and a hot tub.

Riotel Matane is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Cargo - This restaurant is located on the beach. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 12 to 21 for adults and CAD 7.50 to 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cargo

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 21 for adults, and CAD 7.50 to 8.5 for children
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 058914, 2026-11-30

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Riotel
Riotel Hotel
Riotel Hotel Matane
Riotel Matane
Matane Riotel Hotel
Riotel Matane Hotel Matane
Riotel Matane Quebec
Riotel Matane Hotel
Riotel Matane Hotel
Riotel Matane Matane
Riotel Matane Hotel Matane

Reviews

Riotel Matane Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 674 out of 1014 reviews
Rating 8 - Good. 241 out of 1014 reviews
Rating 6 - Okay. 56 out of 1014 reviews
Rating 4 - Poor. 26 out of 1014 reviews
Rating 2 - Terrible. 17 out of 1014 reviews

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillité, belle plage pour y faire des trouvailles, hôtel bien situé, très beau et bon restaurant. Seul point négatif : Si vous payé pour une vue sur le fleuve, la fenêtre est très petite et très sale donc la visibilité était de 6/10
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen Rodica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with excellent restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

PIERRE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff members & verry clean place
Stayed 1 night in Aug 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Traveled with family
Liked: Property conditions & facilities
We love the view outside the window
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ne recommande pas

Trop cher pour la qualite de cet hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

MARTIN

Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service

Beautiful view of the beach .

. Beautiful beach side view. Nice to walk . Quiet area. The rooms were very clean . Would go there again .
Stayed 1 night in Aug 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking
Stayed 1 night in Aug 2025

10/10 Excellent

Ning

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel and would like stay there again
Stayed 1 night in Aug 2025

6/10 Okay

Sylvain

Traveled with family
Liked: Cleanliness, amenities
Problème de gestion des bornes de recharge! Air conditionné ne fonctionnaient pas au 3ème étage. Évier salle de bain bouché…
Stayed 1 night in Aug 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
We used to love this hotel. This stay we found dirty men's underwear under the side of the bed that was not ours. We told the front desk about it and while they agreed it was gross, they said they could do nothing about it since we booked through Expedia. They didn't give us a partial refund, a voucher, nothing. Said they would tell their cleaning staff. Expedia doesn't clean their rooms and something should be able to be done about this. The rooms are becoming dated with minimal upkeep, there was mold starting to grow in the corner of the shower ceiling as well as by the door of the bathroom as there is no door to fully close the shower. The carpet was torn in spots and filthy looking, the paint was chipping. The AC unit kept shutting off throughout the night even though it wouldn't hit the set temperature. The hot tub had a ring of brown around the edge and brown scum floating in the bubbles. We were planning on booking to stay here again on our way home but won't be anymore. Such a shame, a beautiful location but not without basic cleanliness and desire to resolve issues with guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, wonderful view, great staff!
Stayed 1 night in Aug 2025

10/10 Excellent

kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it was by the water. Sleeping to the sounds of the waves
Stayed 1 night in Aug 2025

8/10 Good

xiaoguang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice place
Stayed 1 night in Aug 2025

6/10 Okay

Isabelle

Business traveler
Liked: Cleanliness, staff & service
Emplacement magnifique et pratique, mais la propriété laisse un peu à désirer. Assez bruyant!
Stayed 1 night in Aug 2025

2/10 Terrible

Andres Alea

Stayed 1 night in Aug 2025

10/10 Excellent

marie laure

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local food options at the restaurant Nice facilities for kids Great rooms Would go back
Stayed 1 night in Aug 2025