View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View
Superior Twin Room, 2 Bedrooms, Smoking, Garden View
3444 sq ft
Sleeps 2
2 Twin Beds
About this property
Crown Hotel
3-star Mataram hotel connected to a shopping center, walkable to Mataram Mall
This hotel features a full-service spa, a restaurant, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and concierge services are onsite.
Crown Hotel offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Bridal salon and spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Crown Hotel features a full-service spa. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crown Hotel has a restaurant on site.
24-hour room service is available.
Languages
Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
A restaurant
Snack bar/deli
Things to do
Full-service spa
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
In a state park
Outdoor furniture
Terrace
Full-service spa
8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 11:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 2:00 PM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
Airport shuttle fee: IDR 225000 per vehicle
Rollaway bed fee: IDR 100000.0 per day
Laundry fee: IDR 25000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Clothing is optional at this property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa
Property is also known as
Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram
Crown Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews" "
10 - Excellent
0
Rating 8 - Good. 3 out of 5 reviews" "
8 - Good
3
Rating 6 - Okay. 1 out of 5 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
5.2/10
Cleanliness
6.0/10
Staff & service
5.6/10
Property conditions & facilities
Reviews
6/10 Okay
Govindarajan, Malaysia
Dec 27, 2017
Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Govindarajan
Stayed 4 nights in Dec 2017
8/10 Good
Verified traveler
Jun 29, 2016
Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.
Verified traveler
8/10 Good
Jason
Jun 6, 2016
Liked: Staff & service
Disliked: Cleanliness
Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.