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Mataram Vacation Packages

This was an absolutely stunning hotel. The staff were friendly and incredible. Food was good. Views were fabulous. The only downside, which is no fault of the hotel at all, was the mosque blaring its call to prayer multiple times a day. Very very disruptive. It would make me question staying again unfortunately.

Les employés font leur maximum pour nous satisfaire même si ça sort hors de leur responsabilités! Merci à Farouk - Ari - Harold et Ramong qui ont participés à rendre notre séjour des plus agréables Merci à toute l’équipe du seven secrets Même si on voulait quelque chose qu’ils n’avaient pas genre des jack fruits ils s’arrangeaient pour aller au marché en chercher On a jamais presque entendu dire non sur toutes nos demandes Merci

We picked Amber Beach Lombok for our anniversary trip (we stayed for 3 nights last week), and the basic comforts let this stay down. Our first room had no hot water, weak air conditioning, and a generator right next to it that ran loudly all night when the power went out. We barely slept. Staff moved us the next day, and the new room had working AC and hot water, but it had a persistent unpleasant smell [musty, drains, damp], and the TV WiFi did not really work. Our massage on day two was disrupted by noise from a broken pipe, and breakfast was average. After the room change, we did not raise the remaining issues with staff, as we did not feel further complaints would lead to meaningful action. The property needs maintenance attention on the essentials. At this price point, guests will expect hot water, cooling, and quiet to work from the start.

A double bedroom villa in a resort which is only half built. No construction going on. Just half finished villas. At first when you enter the premises you fear being scammed. But at the end of the walkway you find 4 villas (of many) prepared for a nice stay. Spectacular valley views, however, at call to prayer times it’s amazingly/crazy loud. Impressive though. Don’t worry about the staff care, they’re amazing. At that moment we were the only guests, so we were spoiled sick. Sadly we had a little issue with the running water, but it was solved the next day. The villa was clean, though the (clean!) private pool was a tad chilly, due the lack of sun. Refreshing though. Breakfast is limited, but sufficient. And served in the villa. So were the other meals, as requested. There’s a big, but quiet restaurant in front. Menu is local and European. Feels like made with love and care. We stayed for two nights to visit the nearby waterfalls and don’t regret it at all. The opportunity to see these falls early in the morning, before others arrive. Worth it! And especially the welcoming and professional staff of the resort. They deserve more guests to spoil! Thanks again guys!