*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at The Mora Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and select beverages included
- Bottled liquor included
Activities and facilities/equipment
Land activities
- Kids club
Not included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for room service
- Buffet-style meals included
- A la carte dining included
- Gratuities included
- Local non-alcoholic beverages and soft drinks included
- Basic alcoholic beverages included
- Additional gratuities accepted
- Surcharge for premium or imported non-alcoholic beverages
- Bottled liquour included
- Kids club included
- Bottled wine included
- All meals included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for room service
Property Features
Some rates at The Mora Zanzibar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The Mora Zanzibar features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 13078 square feet (1215 square meters) include a conference center. This luxury resort also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. Onsite uncovered self parking is complimentary.
The Mora Zanzibar has designated areas for smoking.
- Library
- Daily
- Children's games
- Children's toys
- Number of outdoor pools - 3
- Locally-owned & organized tours & activities
- Showcase for local artists
- Lockers available
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Uncovered parking
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Computer station
- No single-use plastic straws
- Table tennis
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Conference space size (meters) - 1215
- Number of meeting rooms - 1
- Luggage storage
- Free continental breakfast
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Outdoor tennis courts - 1
- Total number of rooms - 250
- No accessible shuttle
- Tennis on site
- Number of accessible parking spaces 2
- Couples/private dining
- Private picnics
- Registration desk height (inches) - 31
- Registration desk height (centimeters) - 80
- Rooftop terrace
- Number of bars/lounges - 3
- Full-service spa
- Number of beach bars - 1
- Conference space
- Free breakfast
- Billiards or pool table
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Number of coffee shops/cafes - 3
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Proposal/romance packages available
- Number of restaurants - 4
- 24-hour business center
- Conference space size (feet) - 13078
- Fully fenced
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- Television in common areas
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of outdoor pools - 3
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 1
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
Room Amenities
The Mora Zanzibar offers 250 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Matemwe resort provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Desk
- Turndown service
- Free bottled water
- Wireless internet access
- Access via exterior corridors
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillow menu
- TV size: 50
- TV size measurement: inch
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Restaurant dining guide
- Mini-fridge
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
The Mora Zanzibar has 4 restaurants on site.
24-hour room service is available.
Spa Services
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 10
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Hospital bed available
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
Nearby Activities
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Horse riding nearby
- Scuba diving on site
- Water sports equipment
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 120
- Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 4 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 170
- New Year's Eve (31 December) Gala Dinner per child: USD 85 (from 4 to 12 years old)
- A tax is imposed by the city: USD 5.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
- Rollaway bed fee: USD 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
One child stays free
Annual carbon offsets
Humane animal treatment
Guest education on local ecosystems and culture
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Staffed front desk
Credit card and matching ID required at check-in
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 150.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- The Mora Zanzibar Resort
- The Mora Zanzibar Matemwe
- Emerald Zanzibar Resort Spa
- The Mora Zanzibar Resort Matemwe
- Emerald Zanzibar Resort Spa Deluxe All Inclusive
Awards & Affiliations
The property is a member of the Leading Hotels of the World.
Hotel Reviews
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