Matera affittacamere steps from Sassi and the Park of the Rupestrian Churches
This smoke-free affittacamere features concierge services, tour/ticket assistance, and free breakfast. WiFi in public areas is free.
Cinque Elementi Sassi Matera offers 7 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bidets and complimentary toiletries. This Matera affittacamere provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Matera affittacamere also offers tour/ticket assistance, concierge services, and an elevator.
Cinque Elementi Sassi Matera is a smoke-free property.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
Family friendly
Soundproofed rooms
Conveniences
Guidebooks
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Electrical adapters
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by taxi, foot.
Access methods
Access code, host will greet you
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Cinque Elementi Sassi Matera Matera
Cinque Elementi Sassi Matera Affittacamere
Cinque Elementi Sassi Matera Affittacamere Matera
Cinque Elementi Sassi Matera Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 19 reviews" "
10 - Excellent
14
Rating 8 - Good. 3 out of 19 reviews" "
8 - Good
3
Rating 6 - Okay. 1 out of 19 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 19 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 19 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
9.0/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveler
Jun 11, 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
No communication
Awful communication. We messaged the property 24 hours as to ask about check in and no one answered. We kept calling and messaging to no avail. We got to mater around 1, parked, and walked around. By 5pm we were hot and still no answer. Eventually we asked a local walking by the apartment if he knew the owner and he called to let us in. Terrible communication.
Then, the slates under the bed were broken so the bed had a 45 degree tilt. We messaged the woman who let us in but she did not fix it so one of us had to sleep with their head at the foot of the bed. Awful.
The room itself was nice, but the communication and broken bed made it for a lousy 1 night stop.
The place is good. Inside the sassi so it’s convenient. However, you need to park outside the sassi. The staff is not responsive and did not respond to my emails. The staff also does not answer the phone. I had serious trouble getting in touch with the hotel before I got there. I was very confused about parking. Better to find a hotel with more responsive staff.
David
Stayed 1 night in Jul 2022
10/10 Excellent
Doug
Nov 5, 2019
Liked: Cleanliness
Spectacular views of the old city of Matera. Very cozy rooms. Very attentive hosts. Easy walking distance to restaurants.
Struttura stupenda! Peccato che non ci sia un servizio navetta da parcheggio alla struttura per il trasporto almeno dei bagagli in quanto è molto scomodo e faticoso arrivare ai sassi con il trolley
O quarto é incrivelmente bonito. A cama é bem desconfortável. O cafe da manhã é gostoso, mas debaixo de um sol escaldante. Tivemos problema com o check in. O local nao possui uma recepção e nao foi avisado previamente. Tivemos que entrar em contato por telefone, ninguem falava inglês. Depois de alguns minutos eles retornaram a ligação e procederam com o check in.