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UNAHOTELS MH Matera

4.0 star property

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Photo gallery for UNAHOTELS MH Matera

Property entrance
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property entrance
Superior Double Room | Premium bedding, down comforters, in-room safe, desk
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • 24/7 front desk
  • Room service

Explore the area

Map
Via Germania SNC Borgo Venusio MATERA, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪9 min drive‬
  • Convent of Sant'Agostino
    ‪9 min drive‬
  • Palombaro Lungo
    ‪10 min drive‬
  • Bari (BRI-Karol Wojtyla)
    ‪49 min drive‬

Room options

View all photos for Family Room

Family Room | View from room

Family Room

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, in-room safe, desk

Comfort Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down comforters, in-room safe, desk

Comfort Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Open Space

Suite Open Space | Premium bedding, down comforters, in-room safe, desk

Suite Open Space

  • Sleeps 3
  • 1 King Bed

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About this property

UNAHOTELS MH Matera

4-star Matera hotel with 5 restaurants
5 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
UNAHOTELS MH Matera offers 131 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

OLOS SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, UNAHOTELS MH Matera features a sauna and a seasonal outdoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

UNAHOTELS MH Matera is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
La Piazzetta - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Piazzetta

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,382 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please note: The spa is accessible only for a 90-minute time slot per stay, and reservations are required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to June 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 50.0 per day
  • Facilities fee: EUR 20.00 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the spa and must be accompanied by an adult.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

MH Matera
Hilton Garden Inn Matera Hotel Matera
Hilton Matera

UNAHOTELS MH Matera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 212 reviews
Rating 8 - Good. 65 out of 212 reviews
Rating 6 - Okay. 18 out of 212 reviews
Rating 4 - Poor. 13 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Fabian andres

Liked: Cleanliness
Disliked: Property conditions & facilities
Volevano farci pagare 10€ per il servizio in camera e non era chiaro né nel menu né da nessuna parte. L'hotel era in fase di ristrutturazione e il rumore era insopportabile.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Very nice place great service Bruno helped us and took care of us for 4 days always smiley and asked if we needed anything. He was great
Stayed 1 night in Oct 2024

8/10 Good

George

Stayed 2 nights in Sep 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room!
Stayed 2 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Lack of charm and lots of weird rules
The rooms were ok, but the hotel did not have a welcoming or friendly vibe. Lack of charm and lots of weird rules, e.g. you are only allowed to use the pool one time if you stay one night (two times if two nights etc.), you have to wear a swimming cap, you could only enter the pool and the garden through one specific way. The staff seemed to care more about these things than making sure that you enjoyed your stay. Further, the food in the restaurant, although beautifully presented, lacked taste and was way overpriced. Okay for one night, but would not recommend the place for a longer stay.
Stayed 1 night in Jul 2024

6/10 Okay

Giuseppe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cosi cosi
Stayed 1 night in Jul 2024

10/10 Excellent

marcio

Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed review
Balcony was shared (!) which is weird and meant we didn’t feel comfortable sitting out there. The room was hot throughout the night and we couldn’t open the door as there were people next door who could access our room via the balcony! Very bad nights sleep due to this and the walls were paper thin you could hear every move. Aside from that the hotel was of a very high standard in terms of decor etc. There was a charge of €25 pp to use the indoor pool/sauna etc for only 90mins. Access should be included for guests, for the sake of 90 mins we didn’t bother to use the facilities which was a shame.
Stayed 1 night in May 2024

10/10 Excellent

Marek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel to stay at. Lots of space
Stayed 5 nights in Apr 2024

10/10 Excellent

Sueanne

Stayed 1 night in Feb 2024

4/10 Poor

marco

Stayed 1 night in Jan 2024

10/10 Excellent

Marek

Stayed 2 nights in Dec 2023

10/10 Excellent

Marek

Stayed 2 nights in Nov 2023

10/10 Excellent

WILBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Federico

Stayed 1 night in Oct 2023

8/10 Good

Walter

Stayed 2 nights in Sep 2023

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Matera
Stayed 2 nights in Aug 2023

10/10 Excellent

PATRICE

Stayed 1 night in Sep 2023

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option for visiting matera
very good service, very nice hotel, modern style, the breakfast could be better
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with comfortable rooms, beautiful area around, water in the pool was warm, just it was unpleasant surprise that only 1 access to the outdoor swimming pool per night was included (next day access to the pool cost 20€ per person) and it’s mandatory to wear caps in the pool
Stayed 1 night in Aug 2023

2/10 Terrible

Alberto

Stayed 4 nights in Jun 2023

10/10 Excellent

joann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023