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Pianelle Resort

4.0 star property

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Photo gallery for Pianelle Resort

Terrace/patio
Family Studio Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio
Free daily cooked-to-order breakfast
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Cathedral of Matera
    ‪6 min walk‬
  • Viewpoint of Matera and the Sassi
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room (Sassi Cave)

Deluxe Double Room (Sassi Cave) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room (Sassi Cave)

  • 452.00 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Single Room (Sassi Cave)

Comfort Single Room (Sassi Cave) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Comfort Single Room (Sassi Cave)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Comfort Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, 1 Bedroom, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio Suite

Family Studio Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Studio Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Panoramic Studio Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About this property

Pianelle Resort

4-star Matera hotel steps from Sassi and the Park of the Rupestrian Churches
This hotel features a snack bar/deli, a rooftop terrace, and valet parking. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. Change of towels is available on request.
Pianelle Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Matera hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Pianelle Resort has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Covered valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number IT077014A102744001

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Pianelle Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 67 out of 70 reviews
Rating 8 - Good. 1 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Valeria, Holmdel

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

vivian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful property. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fayez, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matera is a very nice town. Pianelli has great location and great rooms. The rooms are well furnished and have cave style. This is second stay in Pianelli in 2vyears.
Stayed 1 night in Oct 2024

10/10 Excellent

baray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful retreat for relaxation
Beautiful hotel! Loved the all the people that worked there. Very friendly and helpful with all of our questions. With our luck it was raining the nights we were there. But the hotel has an excellent restaurant. We enjoyed our meals. Everyone was so welcoming, it felt we were at some one’s home. It’s the best place to relax. Great location.
Our JR. suite
Hotel grounds
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Great staff and beautiful resort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aubrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property that is truly unique. All rooms looked great. Staff went above and beyond for us. Hotel has been remodeled to be like new and does not have any old or musty smells.

10/10 Excellent

shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Lara Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation and design of this property was stunning. Great parking service with supplemental charge, making the arrival and departure stress free. Nice check in and excellent breakfast service from Beatrice and Dom. Beatrice was exceptionally warm and welcoming!
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! What a location and the rooms are surprisingly good, have great decor and design. Amazing value
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special and unique property! We were absolutely blown away at the architecture of the town and the hotel, the design of the rooms and the hospitality. The breakfast was authentic and Delicious. The staff was so friendly and beyond helpful in every way. We absolutely would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great sized rooms. Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property in the heart of everything you want to see. The room was unique and tastefully designed, staff was helpful and personable - a terrific experience al around
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel. Great location with a beautiful view. We stayed in the deluxe double room which was very spacious and although modern still maintained the authentic cave atmosphere. Breakfast was good. If driving, I would recommend the private secured parking deck option provided with the shuttle to the hotel. Well worth the 40 euros. Would recommend this hotel to anyone and would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Sam, Southbank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a wonderful ambience, fantastic friendly staff, truly lux designer rooms and an amazing position.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, beautifully designed property at the heart of the town. Their garage and transport option was great - and the staff was lovely. The rooms and the public rooms are thoughtfully designed by someone with great taste. I particularly loved my room with the cave details. It was charming and very comfortable. The breakfast was amazing ands the staff was charming. Highly reccommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, in the middle of sasso caveoso, and beautiful hotel. Staff super nice and delicious breakfast. Highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan, Manaus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , location and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WOW! This resort is simply stunning! Right in the heart of Matera, close to amazing dining, and very walkable through the streets. The hotel is very comfortable, stylish and you get a room in the rock! Blown away with the high level of finish, great air con and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most unique and beautiful hotels I have stayed. Five star
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property—the room was pristine clean, comfortable and elegant. The breakfast was the best in Italy with great service. GRAZIE
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, it started off on the wrong footing, a mix up on the room type and single bed vs double bed. But this was quickly resolved via a gentleman called Rocco. Once i got settled in my wonderful cave dwelling with wonderful waterfall shower, i was right at home. The staff at this resort were all smiles and extremely helpful and accommodating. I couldn't fault any of them. I will single out Domenico and Bea and the head of housekeeping Asia as highlights of my comfortable stay. Asia's work along with her team in keeping your room fresh and tidy made my stay an absolute pleasure. All staff have beautiful welcoming smiles and were always happy to help. I would recommend this hotel without hesitation. The breakfast was top notch and very varied with beautiful fresh fruit and home baked cakes and eggs how you like them on request and freshly squeezed organge juice. I would love to stay again.
Stayed 10 nights in Jun 2024