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Pianelle Resort

4.0 star property

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Photo gallery for Pianelle Resort

Front of property
Terrace/patio
Free daily cooked-to-order breakfast
Courtyard
View from property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
$293
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Cathedral of Matera
    ‪4 min walk‬
  • Viewpoint of Matera and the Sassi
    ‪10 min walk‬

Room options

View all photos for Family Quadruple Room (Sassi Cave)

Family Quadruple Room (Sassi Cave) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Family Quadruple Room (Sassi Cave)

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 King Bed

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About this property

Pianelle Resort

4-star Matera hotel steps from Sassi and the Park of the Rupestrian Churches
This hotel features a snack bar/deli, a rooftop terrace, and valet parking. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. Change of towels is available on request.
Pianelle Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Matera hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Pianelle Resort has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Covered valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT077014A102744001

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Pianelle Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 121 out of 128 reviews
Rating 8 - Good. 4 out of 128 reviews
Rating 6 - Okay. 2 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Style and Comfort in Matera

We loved our stay in PIANELLE Resort. The location was terrific and the hotel was beautifully designed with a great attention to detail and comfort. The staff were friendly and very professional. At one point we needed a prescription filled and one of the staff went personally to the pharmacy and returned with the medication.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sayed

Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable modern hotel in great location close to all the attractions. I had a message from reception the week before explaining me all the details and parking options. Really appreciate it as Matera is pedestrian city. The room was very comfortable and spacious. We has a standard , but there were enough place for everything. Hotel has only 17 rooms , so it very quiet and personal. Great selection with local producers or cheese and yogurts on the breakfast. It was delicious! Thank you for our lovely stay ! We would like to come back.
Stayed 1 night in May 2025

10/10 Excellent

Tara, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little boutique hotel in a great location. Had the best sleeps here.
Stayed 2 nights in May 2025

10/10 Excellent

harlin, brooklyn

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place i love
Stayed 1 night in May 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located. Excellent staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah, Southwest Ranches

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Incerdibky unique propert in former cAves immaculately clean. In middle of sAssi area. Very helpful.staff wuth great restaurant suggestions. Could not hVe been happier
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience ever!

We LOVED our stay here. The hotel was beautiful and the staff were amazing. The room was extremely comfortable and spacious, and the shower...no words! We enjoyed the bar and the breakfast was really great. The location was also excellent, I will defintely go back and recommend it to friends!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic and the staff was wonderful. I would highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing location and beautiful room. The hotel staff were so helpful and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Avinash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome front desk, great location, double cave room the best.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mellissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this hotel. Our cave room was so unique and special. The staff were lovely. The room was spacious. The breakfast was good. The location couldn’t have been better. This was the best sleep that I think I have ever had!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sabra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite cities and hotels on our Italian vacation. The cave room is beautiful, clean and quiet with modern details. The shower is awesome and heated towel bars were a plus. Breakfast is very nice and they have a bar that opens in the evenings at 5. All is very convenient to walking the sasso. They will arrange for a cab upon arrival or departure if you're taking a bus or train, so reach out as the walk from the main city piazza is far with luggage. Great restaurants nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Eugenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible stay at Pianelle Resort. It was nothing short of magical.. Matera is a very special and unique place and Pianelle Resort made it even more extraordinary in every way -from the lovingly preserved, stylishly beautiful and thoughtfully contemporary hotel design and architecture to outstanding hotel staffs, namely Saverio, Christian, Rocco, Linda and another breakfast staff whose name slipped my mind. They are most hospitable, knowledgeable, patient, warm, thoughtful and helpful during our stay. The beautiful and thoughtfully designed Pianelle Resort and its amazing staffs makes for a destination in itself.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Valeria, Holmdel

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

vivian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful property. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fayez, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matera is a very nice town. Pianelli has great location and great rooms. The rooms are well furnished and have cave style. This is second stay in Pianelli in 2vyears.
Stayed 1 night in Oct 2024

10/10 Excellent

baray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful retreat for relaxation

Beautiful hotel! Loved the all the people that worked there. Very friendly and helpful with all of our questions. With our luck it was raining the nights we were there. But the hotel has an excellent restaurant. We enjoyed our meals. Everyone was so welcoming, it felt we were at some one’s home. It’s the best place to relax. Great location.
Our JR. suite
Hotel grounds
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Great staff and beautiful resort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Oct 2024