A coffee shop/cafe, a garden, and free breakfast are available at this smoke-free bed & breakfast. Free WiFi in public areas and free self parking are also provided.
The Family Tree offers 4 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.
This Matlock bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
The bed & breakfast offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly bed & breakfast also offers a terrace and a garden. Complimentary self parking is available on site.
The Family Tree is a smoke-free property.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This coffee shop specializes in British cuisine. Guests can enjoy drinks at the bar.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
A coffee shop/cafe
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Built in 1700
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
Family Tree B&B Matlock
Family Tree Matlock
The Family Tree Matlock
The Family Tree Bed & breakfast
The Family Tree Bed & breakfast Matlock
The Family Tree Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 151 out of 192 reviews
10 - Excellent
151
Rating 8 - Good. 31 out of 192 reviews
8 - Good
31
Rating 6 - Okay. 7 out of 192 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 192 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 192 reviews
2 - Terrible
2
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Kerrie
Dec 4, 2025
Liked: Cleanliness, staff & service, amenities
Room was great, comfy bed and pillows,some thoughtful extras in bathroom such as bubble bath, cotton buds etc. wine, beer,soft drinks chocolate &crisps to purchase in room. Complimentary tea coffee biscuits. Breakfast was amazing. Staff very friendly.
Kerrie
Stayed 2 nights in Nov 2025
10/10 Excellent
Mr Jeremy N
Dec 2, 2025
Mr Jeremy N
Stayed 3 nights in Nov 2025
10/10 Excellent
Nuannat
Dec 2, 2025
Liked: Cleanliness, staff & service, amenities
The room is nice and cosy. The best bit was breakfast.
Problems with the heating and the noisy plumbing. No proper hanging space for clothes. Access at night was difficult in the dark.
Andy
Stayed 2 nights in Nov 2025
10/10 Excellent
Graham
Nov 23, 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean small room was well stocked and breakfast was good. Busy with locals at breakfast time as well.. always a good sign. Had an evening meal at the Black Swan pub a few minutes drive away which was also very good.
Very comfortable room, quiet away from the road. Amazing breakfast and very polite staff
Carol
Stayed 1 night in Nov 2025
2/10 Terrible
Laura
Nov 2, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Main issues:
• Booked King Deluxe Room, given cheaper Traditional Room
• Strong smell of mould from bathroom
• Loud squealing plumbing at 11:30 pm, 1:30 am & 4:30 am – no sleep
• Hotel and Hotels.com blamed each other despite photo evidence
• Correct room empty – Hotels.com offered to pay difference, hotel refused
• No greeting on arrival until an employee confirmed we where in the correct place - only person there with any service skills– family busy hosting private party
We booked the King Deluxe Room (upstairs with bath) to rest after surgery but were placed in the wrong room and met with dismissive, conflicting responses. I showed photo proof of our booking, yet both parties blamed each other. Even when Hotels.com offered to pay the difference, the hotel refused. The mouldy bathroom and constant plumbing noise with squealing plumbing made it impossible to rest. We left without breakfast and were later refunded by Hotels.com due to The Family Tree’s lack of care and dismissive attitude. We usually go out of our way to support independent businesses, but this was shocking.
Everything was spot on. Room was spacious, clean, comfy. Excellent breakfast. Staff were very helpful and polite. Great carpark too.
Only unfortunate issue we had was a strange and loud bugle like sound coming from the toilet whenever we or the guests in the next room flashed the toilet, it is loud enough to wake someone up !
We used The Family Tree hotel/b&b as a stop over on the way to Bath. The place was superb… very clean, good facilities in the room, with a hearty and delicious breakfast. The off street parking in also very convenient. Additionally the staff were helpful, friendly and polite. Thx for a lovely stay
You can see how much effort has gone into this B&B overall. Unfortunately for us it was let down by the heating not working and no one around to assist (the Family Tree downstairs closed at 5pm) No adjustment of the WiFi thermostats on the radiators worked. I believe that the one in the room was broken as there was no reaction (lights etc) at all. The 2 in the bathroom did show adjustment but still no heat in them. There was no heat in any of the pipes so I am convinced that the heating was turned off at source. We spent the evening wrapped in bed clothes. The next morning you could feel heat in the pipes, but still the radiators didn't work. Every time the toilet was flushed (inc the room next door) there was a LOUD howling sound for a min or so! It also didn't impress that there were stains on the quilt which doesn't give confidence that you are getting into a clean bed. That really is a no no.
On the plus side the breakfast was wonderful. I liked the idea of each table having it's own breakfast box for the cereals, fruit and pastries - much better than the usual 'buffet' style. The cooked part of the breakfast was delicious too. I've stayed at many B&Bs in old buildings but none with the particular problems that we had. Unfortunately I wouldn't recommend the Family Tree.
Arthur
Stayed 1 night in Sep 2025
6/10 Okay
Stephen
Traveled with partner
Sep 29, 2025
Disliked: Cleanliness
The people were generally friendly and helpful. The freshly cooked breakfast was very good.
No room service was provided. The room has no wardrobe and limited storage space. The shower is in a high-sided bath tub so really difficult to access, the myriad of tap controls are ridiculously complicated and the side panel is too small so the bathroom floor gets soaked.
OK just for just one night perhaps (not the three we stayed).
Lovely clean room, not that I used it but a great addition was the fridge with beer and wine for you to purchase if you wanted to. Lovely place with a great breakfast at the on site licenced cafe ( the cakes were fantastic) check in and check out ran smooth and stress free
We stayed as a stop off to visit Chatsworth House. Lovely and friendly B and B, great service and good breakfast. Fire alarm went off due to low battery, but apart from that everything was great. Thanks
This was a very nice place to stay. I enjoyed the closed in patio area and the breakfast was very delicious. The rooms were neat and the area was safe and quiet.
Comfortable Clean & Tidy room, the only thing about the room is that it wasn’t serviced every day. ie bin’s emptied and fresh water for drinks. But a lovely stay. The Breakfast was 10 out of 10, with a choice of serials, fresh fruit and a choice of pastries followed by a full cooked English Breakfast or a choice of a light Breakfast. There was more to choose on the menu. highly recommend