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The entire stay was amazing contrary the online reviews! The following staff members were outstanding Simeon-.Restaurant Francisco- front desk Naima- front desk

Great staff and facilities in a safe area and views of the bay

Room clean but coffee and other amenities not replenished properly.

Our refrigerator never worked. Extra towels were requested but not delivered. An omelette was ordered but never received. The hotel bar and restaurant’s hours were??? Saturday night at 9 pm and both were closed. The tall doorman went above and beyond and the room and grounds were very well kept.

Excellent

The most remarkable part of the Palm Hotel is its customer service. The staff is very forthcoming and attentive to customer needs

This was my second stay recently. Itbis really value for money. The facilities are very good and the staff is helpful and friendly. Although I speak Portuguese, English is spoken and understood the breakfast is generous and the restaurant has a very good menu for other meals. I highly recommend the Hotel Terminus.