*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Matsue Excel Hotel Tokyu is a smoke-free property.
- Safe-deposit box at front desk
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour front desk
- Reception hall
- Parking (limited spaces)
- Vending machine
- Meeting rooms
- Total number of rooms - 163
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Wedding services
- Smoke-free property
Family Friendly Amenities
- Free WiFi
- Refrigerator
Room Amenities
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Television
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Pay movies
- Free bottled water
- Wireless internet access
- Slippers
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Free wired internet
- Deep soaking bathtub
- Towels provided
- Bedsheets provided
- Toilet with electronic bidet
- Number of beds 1
- Housekeeping on request
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Matsue Excel Hotel Tokyu has a restaurant on site.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately JPY 2400 for adults and JPY 1150 for children
- Self parking fee: JPY 1200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Matsue Tokyu
- Matsue Tokyu Inn
- Tokyu Inn Matsue
- Matsue Excel Hotel Tokyu
- Matsue Excel Tokyu
- Tokyu Hotel Matsue
- Matsue Excel Hotel Tokyu Hotel
- Matsue Excel Hotel Tokyu Matsue
- Matsue Excel Hotel Tokyu Hotel Matsue
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
Hotel Reviews
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