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Matsue Universalhotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Laundry room
Lobby
Single Room, 1 Bedroom, Smoking

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Shirakata Tenman-gu Shrine
    9 min walk
  • Shimane Prefectural Art Museum
    13 min walk
  • Shimane Art Museum
    13 min walk
  • Izumo (IZO)
    31 min drive

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

Reception

Matsue Urban Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (463)
The price is $55
per night
$60 total
includes taxes & fees
Dec 11 - Dec 12
Matsue Urban Hotel

About this property

Matsue Universalhotel

Matsue hotel with restaurant
A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine and laundry facilities.

Matsue Universalhotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 100 reviews" "
Rating 8 - Good. 24 out of 100 reviews" "
Rating 6 - Okay. 33 out of 100 reviews" "
Rating 4 - Poor. 23 out of 100 reviews" "
Rating 2 - Terrible. 8 out of 100 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Takeshi

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

あきら

Disliked: Property conditions & facilities
駐車料金が高い
Stayed 1 night in Aug 2024

10/10 Excellent

TAKUYA

Stayed 1 night in Aug 2024

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食が付いていてこの値段はありがたいです。 安い分、スタッフの愛想はないですが我慢できるレベルです。
Stayed 1 night in Aug 2024

6/10 Okay

Katsuhara

Liked: Staff & service
Disliked: Property conditions & facilities
Wi-Fiがほしい
Stayed 1 night in Aug 2024

6/10 Okay

Yumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kin Fai

Disliked: Cleanliness, property conditions & facilities
Super old hotel, light off in lobby, just like under construction
Stayed 2 nights in Aug 2024

6/10 Okay

ASUKO

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

タカヒロ

Traveled with family and small children
Liked: Staff & service
駅前で夕食朝食付きで安価でスタッフも親切でした。部屋でWi-Fi使えたらいいのにと思いました。
Stayed 1 night in Aug 2024

6/10 Okay

HIDEKI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
車で旅行されてる方は駐車料金が別途必要です。ホテルの場所自体は駅からすぐ近いので鉄道での旅行の方は便利だと思います。 ホテルの設備は古くなってきているのか、部屋に入ってすぐの壁にあるキースイッチについては動作不良を起こしている部屋があるようです(フロントに伝えればすぐに対応してくれました)。
Stayed 1 night in Aug 2024

4/10 Poor

Hiroshi

Disliked: Cleanliness, amenities, property conditions & facilities
安かろう悪かろうですかね。 掃除が行き届いてない。 便座に血の様なものが付いていて 部屋を変えてもらいました。 wifiなし。 朝食夕食付きだが必要最低限レベル。 冷蔵庫有りますが出かける時にキーを抜くと冷蔵庫も含めて全ての電源が切れます。
Stayed 3 nights in Aug 2024

6/10 Okay

みちか

Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金が低価格なのに、夕食、朝食を無料で提供して頂けて、とても良かった。　ただ、大浴場が利用出来なかったり、廊下の天井に穴が空いていたりして、少し不安がありました。 総合的には、そんなに悪くないホテルです。
Stayed 1 night in Aug 2024

8/10 Good

Akiko

Traveled with family and small children
Liked: Amenities
大浴場が使用出来ず残念でしたが、スタッフの皆さん親切で快適に過ごすことが出来ました。
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
虫が苦手な人には特にオススメ出来ないホテルです。
ゴキブリの子どもが布団から出てきました。 そのあと別のベッドにも同じサイズのゴキブリがいました。 部屋はすぐ変えていただけたのですが、どちらの部屋も掃除は行き届いていないように感じました。 部屋のすみにホコリが溜まっている、布団に髪の毛が数本落ちている、ゴキブリの糞がある、時計の時間がずれているなど、環境はあまりいいものではありませんでした。 エントランスは階段しかないので、スーツケースとベビーカーでの宿泊は大変でした。 別の場所にエレベーターもしくはスロープ等あることに気付けなかっただけかもしれませんが.... 帰省なので寝るだけだし安いホテルでいいかと思ってしまったのが間違いでした。 リピートはありません。 ゴキブリはどこにでもいるのかもしれませんが、清潔ではない部屋のゴキブリは虫嫌いには厳しすぎました。
Stayed 1 night in Aug 2024

6/10 Okay

Jun

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
料金が安いなりのホテル。 夕食、朝食はあるよね!って評価。 立地は良い
Stayed 2 nights in Aug 2024

10/10 Excellent

たけし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜食サービス
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
泊まるのに最適
朝食や夕食付きで5000円代なので少々ホコリがあっても我慢出来ます。潔癖症の人は無理
Stayed 1 night in Aug 2024

8/10 Good

satoru

Liked: Staff & service
コスパ最高
この料金で2食付きはコスパがすごくいいです。
Stayed 1 night in Aug 2024

10/10 Excellent

りえ

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

まいこ

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ベットの下がすごく汚かった。
Stayed 1 night in Aug 2024

8/10 Good

SATO

Business traveler
Liked: Staff & service
駅近•朝食＆夕食付き！建物•設備古めだが寝るだけなら十分。ただし部屋にWi-Fi無し
駅から歩いてすぐ、朝食＆夕食付き（無料）でそれなりにコスパ高いと思いました。 建物は元マンションの改築物件だそうでそれなりに古く設備も古めです。今時部屋にWi-Fiが無いのは驚きでしたが、そこは割り切ってるんでしょう。 駐車場は隣接したタワーに入れたのですが別料金1,100円と高め？周辺で安いところを探したら有りそうな気もしますが定かではありません。
Stayed 1 night in Jul 2024

6/10 Okay

Nomura

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
設備はかなりガタがきており修復されていない箇所も多い。テレビも特定チャンネルは受信が途切れたり、シャワー置はガタツいている。夏の暑い日だったがエアコンは正常だったのは助かった。 但し、夕朝食付でこの値段は安すぎるので単に出張で寝るだけの方には、お得なホテルかな。。
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan Alejandro

Stayed 1 night in Jul 2024

4/10 Poor

??

Business traveler
Disliked: Amenities, property conditions & facilities
シャワーカーテンが黒カビだらけだった 依頼したら交換はしてくれたが、コップが茶渋がついて使う気になれず、紙コップをコンビニで買った 食事が貧相、朝夕無料で仕方ないのかもしれませんが…
Stayed 3 nights in Jul 2024