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Matsue Urban Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Matsue Urban Hotel

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Room amenity
Reception
Daily buffet breakfast (JPY 1210 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003
  • Shirakata Tenman-gu Shrine
    ‪14 min walk‬
  • Lake Shinji
    ‪17 min walk‬
  • Shimane Art Museum
    ‪19 min walk‬
  • Izumo (IZO)
    ‪31 min drive‬

Room options

View all photos for BUILDING No.2 Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Double Room, Non Smoking

  • 131 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Semi Double Room, Non Smoking

  • 117 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

  • 117 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Twin Room, Non Smoking

  • 151 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Renewal Building 2) Double Room

Desk, laptop workspace, free WiFi, bed sheets

(Renewal Building 2) Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room (Building 2)

Desk, laptop workspace, free WiFi, bed sheets

Small Double Room (Building 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for (Renewal Building 2) Twin Room

Desk, laptop workspace, free WiFi, bed sheets

(Renewal Building 2) Twin Room

  • Sleeps 2
  • 2 Double Beds

Double Room (Building No.2)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room-Non-Smoking-Building 1

Desk, laptop workspace, free WiFi, bed sheets

Twin Room-Non-Smoking-Building 1

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room-Building 1

Desk, laptop workspace, free WiFi, bed sheets

Twin Room-Building 1

  • Sleeps 2
  • 2 Twin Beds

Small Double Room( Building 1)

  • Sleeps 2
  • 1 Double Bed

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Breakfast included
Free WiFi
Restaurant
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3.3 out of 5, (143)
The price is $52
per night
$58 total
includes taxes & fees
Feb 8 - Feb 9
Matsue Universalhotel

About this property

Matsue Urban Hotel

3-star Matsue hotel with restaurant
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Matsue Urban Hotel offers 115 accommodations with slippers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Matsue Urban Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Matsue Urban Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 472 reviews" "
Rating 8 - Good. 189 out of 472 reviews" "
Rating 6 - Okay. 129 out of 472 reviews" "
Rating 4 - Poor. 32 out of 472 reviews" "
Rating 2 - Terrible. 15 out of 472 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もトイレも清潔で全体的に満足です。少しのアメニティも利用できます。朝ごはん美味しかったのでおすすめします。
Stayed 1 night in Sep 2024

8/10 Good

Ayana

Traveled with family
Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

ITO

Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

KEI

Stayed 1 night in Feb 2024

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!

8/10 Good

Nicola

Stayed 1 night in Dec 2023

6/10 Okay

Naoto

Stayed 1 night in Dec 2023

4/10 Poor

TOMOYA, Murasakino Kitaku Kyoto

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

10/10 Excellent

HITOMI

Stayed 2 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

8/10 Good

CHANGYEOL

Stayed 2 nights in Sep 2023

10/10 Excellent

chun ju

Stayed 2 nights in Sep 2023

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

10/10 Excellent

masahiro

Stayed 1 night in Jun 2023

8/10 Good

yasushi

Stayed 1 night in Jun 2023

8/10 Good

USER

Stayed 3 nights in May 2023

4/10 Poor

Man Hei

Stayed 1 night in May 2023

10/10 Excellent

Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023

8/10 Good

MASAMI

Stayed 1 night in Apr 2023

10/10 Excellent

kaori

Stayed 1 night in Feb 2023

8/10 Good

YUKI

Stayed 3 nights in Feb 2023

10/10 Excellent

Shinichi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食重視の人はいいです
建物は新しくありませんが、室内は清潔で気持ち良かったです。チェックイン、チェックアウトも簡単で良いです。 朝食はビジネスホテルの中では豊富で素晴らしいと思いました。 気になるのは１つだけ。ドライヤーのコンセントがあるところに鏡がなかったのがちょっと不便でした。
Stayed 1 night in Dec 2022

8/10 Good

Annie

Stayed 1 night in Nov 2022